Fox Grand Traverse
Fox Grand Traverse Hours
Inventory
About Our Dealership
Welcome to Fox Grand Traverse, a proud member of Fox Motors.
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We are your community auto dealer located in Traverse City, Michigan and serving the surrounding region. We offer an extensive inventory of New and Pre-Owned Ford and Lincoln models. In addition, we offer many automotive services in one location, including: car repair, collision repair, original manufacturer parts and auto financing options. We provide several different options to help our customers get into the car of their dreams today!
Located across from Kohl's on US 31 South, in beautiful Traverse City, MI
"Only the Best!"
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Service
Wheel Balance
$44.19 and up*
Tire Rotation
$16.95 and up*
Oil, Filter Change
$38.95 and up*
Wiper Blade Replacement
$22.22 and up*
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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June 22, 2020
N/A. No answer. HIGH PRICES, TERRIBLE CUSTOMER SERVICE WITH SERVICE TECHNICIAN. INTERESTING HOW I COULD NEVER GET AHOLD IF SERVICE REPRESENTATIVE.... COST GOES HIGHER AND HIGHER.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseJoy, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer serv...ice, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Tom Gordon, tgordon@foxmotors.com
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June 20, 2020
Such a pleasant service person and it was quick to drive in and out No long wait time Will drive further for the quality of service!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseRenee, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Grand Traverse. If ther...e is anything more that we can do, please come back and see us again. Take care, Tom Gordon, tgordon@foxmotors.com
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Awesome buying experience! Jeff Drudge is the salesman that you need to see. He found me the exact vehicle that I was looking for and payments to boot!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
June 18, 2020
Easy in and out, a couple of calls to schedule but otherwise no contact until I paid for the service of new tires. Also was at the quick lube. Always... great service.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe appreciate the kind words, Karen. We look forward to seeing you again in the future! Take care, Tom Gordon, tgordon@foxmotors.com
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June 7, 2020
Jeff Drudge was swift to reply, courteous and professional. He and the management of Fox Motors made it possible to purchase a car without coming to the... dealership.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your great review, Barbara! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever ne...ed anything in the future, please don't hesitate to let us know. Take care, Tom Gordon, tgordon@foxmotors.com
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June 5, 2020
no fuss and no muss and Derek listened and found what I needed. We closed the deal on a picnic table.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseAlvin, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Grand Traverse! If th...ere is anything else we can do for you, please feel free to give us a call. Best regards, Tom Gordon, tgordon@foxmotors.com
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May 26, 2020
follow through, friendliness, honesty, quality. I think the personal care of Steve and Natalie comprise the true face of Fax Ford, and that relationship... keeps people returning!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you so much for the nice review, Scott! We really appreciate this feedback and I'll be certain to share your compliments with Steve and Natalie.... We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Tom Gordon, tgordon@foxmotors.com
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May 6, 2020
Great Service, Steve has been fantastic helping us with several different maintenance issues on our vehicles. Good follow up, proactive etc.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThanks for your outstanding review, Leon! I'm very happy to hear that Steve was of such help to you. We strive to provide excellent customer service, ...and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Tom Gordon, tgordon@foxmotors.com
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April 21, 2020
Only dropping off for service. Cleanliness!!!! Polite and courteous will tell you more when I get truck back. Expect all will be good
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you. Tom Gordon, tgordon@foxmotors.com
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April 13, 2020
Reliable, timely. Organized and professional staff. Options regarding loaner car. Cars comes back fixed, and clean inside and out. A pleasant experience.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe appreciate the kind words, Diane. We look forward to seeing you again in the future! Tom Gordon, tgordon@foxmotors.com