Fox Grand Traverse

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 7:00 PM

Fox Grand Traverse Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2016

Welcome to Fox Grand Traverse, a proud member of Fox Motors.

...



We are your community auto dealer located in Traverse City, Michigan and serving the surrounding region. We offer an extensive inventory of New and Pre-Owned Ford and Lincoln models. In addition, we offer many automotive services in one location, including: car repair, collision repair, original manufacturer parts and auto financing options. We provide several different options to help our customers get into the car of their dreams today!

Located across from Kohl's on US 31 South, in beautiful Traverse City, MI

"Only the Best!"

Service

Wheel Balance

$44.19 and up*

Tire Rotation

$16.95 and up*

Oil, Filter Change

$38.95 and up*

Wiper Blade Replacement

$22.22 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
904 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 22, 2020

    N/A. No answer. HIGH PRICES, TERRIBLE CUSTOMER SERVICE WITH SERVICE TECHNICIAN. INTERESTING HOW I COULD NEVER GET AHOLD IF SERVICE REPRESENTATIVE.... COST GOES HIGHER AND HIGHER.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Joy, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer serv...ice, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Tom Gordon, tgordon@foxmotors.com

  • 5.0 out of 5
    June 20, 2020

    Such a pleasant service person and it was quick to drive in and out No long wait time Will drive further for the quality of service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Renee, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Grand Traverse. If ther...e is anything more that we can do, please come back and see us again. Take care, Tom Gordon, tgordon@foxmotors.com

  • May 12, 2018

    Awesome buying experience! Jeff Drudge is the salesman that you need to see. He found me the exact vehicle that I was looking for and payments to boot!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 18, 2020

    Easy in and out, a couple of calls to schedule but otherwise no contact until I paid for the service of new tires. Also was at the quick lube. Always... great service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate the kind words, Karen. We look forward to seeing you again in the future! Take care, Tom Gordon, tgordon@foxmotors.com

  • 5.0 out of 5
    June 7, 2020

    Jeff Drudge was swift to reply, courteous and professional. He and the management of Fox Motors made it possible to purchase a car without coming to the... dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review, Barbara! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever ne...ed anything in the future, please don't hesitate to let us know. Take care, Tom Gordon, tgordon@foxmotors.com

  • 5.0 out of 5
    June 5, 2020

    no fuss and no muss and Derek listened and found what I needed. We closed the deal on a picnic table.

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    Shopped for a new car
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    Dealer Response

    Alvin, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Grand Traverse! If th...ere is anything else we can do for you, please feel free to give us a call. Best regards, Tom Gordon, tgordon@foxmotors.com

  • 5.0 out of 5
    May 26, 2020

    follow through, friendliness, honesty, quality. I think the personal care of Steve and Natalie comprise the true face of Fax Ford, and that relationship... keeps people returning!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for the nice review, Scott! We really appreciate this feedback and I'll be certain to share your compliments with Steve and Natalie.... We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Tom Gordon, tgordon@foxmotors.com

  • 5.0 out of 5
    May 6, 2020

    Great Service, Steve has been fantastic helping us with several different maintenance issues on our vehicles. Good follow up, proactive etc.

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    Came in for service or repair
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    Dealer Response

    Thanks for your outstanding review, Leon! I'm very happy to hear that Steve was of such help to you. We strive to provide excellent customer service, ...and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Tom Gordon, tgordon@foxmotors.com

  • 5.0 out of 5
    April 21, 2020

    Only dropping off for service. Cleanliness!!!! Polite and courteous will tell you more when I get truck back. Expect all will be good

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    Came in for service or repair
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    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you. Tom Gordon, tgordon@foxmotors.com

  • 5.0 out of 5
    April 13, 2020

    Reliable, timely. Organized and professional staff. Options regarding loaner car. Cars comes back fixed, and clean inside and out. A pleasant experience.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Diane. We look forward to seeing you again in the future! Tom Gordon, tgordon@foxmotors.com

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