Bill Marsh Traverse City

4.5 out of 5 4.5
Rectangle 48
Sales
Service Closed

Bill Marsh Traverse City Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2011

Shopping for a new or used car has never been easier than at Bill Marsh Auto in Traverse City, Michigan. Find hundreds

...

of cars, trucks, SUVs and minivan all clearly marked with one low price.

"The Right Price...Right Up Front!"

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

Fluid Top-Off

Complimentary

New Brake Pads/Shoes (Front)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
60 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 15, 2020

    I’ve purchased 4 cars from here and cannot complain. All have been safe and reliable and a perfect fit for my needs. Never too pricey and always friendly

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 19, 2019

    This dealership listed stock KG685058 2019 Big Horn on sale for $40990 when I called to inquire about vehicle I was informed vehicle was listed for wrong... price.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Duane, we are disappointed to see this review. We strive to make sure the information on our website properties, as well as third-party sites lik...e Cars.com, is accurate. Occasionally, human error does occur and we take corrective action as soon as possible. Greg in Chrysler Sales confirmed that he connected with you regarding the price of the Ram Big Horn. We want to apologize again for the confusion regarding the pricing. Chrysler Sales Manager, Mike West, is available to speak with you further and he can be reached at 231-929-6255. - Bob R.

  • December 14, 2018

    After visiting another dealer I walked in and was greeted immediately. The sales person listened to what we wanted. Looked at inventory to show us the... color we wanted. Then set up a new car order to meet our needs. Sure beat the other dealership that repeatedly tried to sell us one that was immediately available! Thanks Joe & Steve for your help!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Marsh Buick GMC and we hope to see you again soon!

  • 4.0 out of 5
    November 30, 2018

    Everything was 5-star. It just took a bit longer than I expected.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your honest feedback. If you would like anything additional, don't hesitate to reach out. We are always happy to help.

  • 5.0 out of 5
    October 30, 2018

    Every aspect of our buying experience is awesome, and Mark Soper is very helpful. All contacts we have made over the years are very uplifting and rewarding.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    October 20, 2018

    Great customer service provided by Steve and Marc. Explained exactly what I’m looking for and the payment I would like to be at, called me back within... 15 mins and got what I want. Finished the whole process within 30 mins. Thank you again guys. Next time you want to shop there, ask for Steve.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave a review for us at Bill Marsh Buick GMC. We're happy we could meet your expectations! Congratulations on yo...ur new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 1.0 out of 5
    July 22, 2018

    Went back and forth with a sales person for a week. Asked many times “ anything wrong with the car?” “Dents, scratches?”. The response was alway “car is... in perfect condition” . So I decided to take the plunge. I do the financing over the phone. Was told it was 4% for 60 months. Sounds great. So I set up a time to go pick up the car. I live almost three hours away so I tell them Saturday. All set. First thing when I walk in the door I’m told the bank that was doing the financing is not open on Saturday’s so we can’t use that one. (Why wasn’t this brought up before?). So now I get a weird feeling. Oh well maybe it was an honest mistake. I go out to look at the car and I was at a lose for words. Dents everywhere. MASSIVE scraps on both front and back doors on both sides. Whoever tried to “fix” the body work was horrible. I asked why I wasn’t told about the damage to the car and they said “well the way it was parked we couldn’t see it”. Truly the most unprofessional dealership I have EVER been to. I got in my car and drove home without even test driving the car. After a couple hours I emailed the sales person and nicely said how rude and unprofessional the whole experience was. Why would they contact me and say “hey sorry for wreaking you Saturday and not being honest. How can we make it right?”

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (231) 668-9140 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    June 22, 2018

    Cody worked diligently to find the problem with my car. He did not give up until he solved the problem. It is so nice to have my car running great again.... The entire team are friendly and courteous. A great place to do business with.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2018

    Chuck got me right in and had the vehicle checked out. He then contacted the warranty company to cover the repair to the power steering pump. They also... completed a number of fluid changes that was needed and replaced the front brakes.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 6, 2018

    When I got there you could already tell it was going to be a quick stop to see the car I was look ping for I went in and asked for the car and within 3... minutes they alhad the car ready for a test drive then the buying process was super easy

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy we could provide you with an easy buying experience! Please don't hesitate to reach out if there's anything additional we can do... for you. Safe travels!

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