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Gross Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gross Ford from DealerRater.

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Trent Badham gross in spencer wi 54479

Trent Badham was very kind and knowledgeable about what I needed. I highly recommend Trent for your vehicle needs and concerns. He advised me on the best information and was very efficient.

Trent Badham gross in spencer wi 54479

Trent Badham was very kind and knowledgeable about what I needed. I highly recommend Trent for your vehicle needs and concerns. He advised me on the best information and was very efficient.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Unsatisfied customer would never return for anothe

Bought a used vehicle had problems before I even got home the way they handled business was very rude would not recommend Gross motors to anyone very unsatisfied

Unsatisfied customer would never return for anothe

Bought a used vehicle had problems before I even got home the way they handled business was very rude would not recommend Gross motors to anyone very unsatisfied

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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PARTS ASSISTANCE

Jerry in the parts department is amazing! He helped us out in a jam on parts and when he didn't have one of the parts he called another location for me to locate the needed part. AMAZING CUSTOMER SERVICE!!

PARTS ASSISTANCE

Jerry in the parts department is amazing! He helped us out in a jam on parts and when he didn't have one of the parts he called another location for me to locate the needed part. AMAZING CUSTOMER SERVICE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Debbie! Thanks for the nice comments! We appreciate Jerry and the great work he does here, and we appreciate you recognizing him for it. Thanks for your business! Please let us know how we can help you in the future. Thanks!

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Great experience !!!

What a positive experience from start to finish with this dealership. No pressure and no hassles. We were treated great and will definitely be back for our next car buying experience. Thank you to everyone we worked with at the Neillsville and Spencer locations.

Great experience !!!

What a positive experience from start to finish with this dealership. No pressure and no hassles. We were treated great and will definitely be back for our next car buying experience. Thank you to everyone we worked with at the Neillsville and Spencer locations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience, Great Prices

The staff here is GREAT to deal with. Always fair and worth driving an hour each way to deal with. Marty Lawrence is great to buy from and WILL give you the best deal. much better and nicer than the Ford dealer in Wausau. I ONLY buy my vehicles from Jensen Motors now.

Great Experience, Great Prices

The staff here is GREAT to deal with. Always fair and worth driving an hour each way to deal with. Marty Lawrence is great to buy from and WILL give you the best deal. much better and nicer than the Ford dealer in Wausau. I ONLY buy my vehicles from Jensen Motors now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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