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Top Notch buying experience
Highly recommend anyone in the market for a new/used vehicle to head to Ken Vance. I’ve purchase 2 vehicles prior to acquiring my las test 2018 Kia Sportage EX this past weekend. Logan is a fantastic asset to the dealership as well as Drew and Matt. Great buying experience from start to finish. Kudos to all!!!!!
We received exceptional customer service at Ken Vance. We drove from Duluth, MN to buy out new VW. The team at KV was amazing to work with; specifically Logan.
This is the third new vehicle I have purchased from this dealer. It always has been a pleasant experience with no pressure sales. Would recommend this dealership
Shake in car at higher speeds
Checked for wheel alignment, recognized that wheels were not balanced well, so they the fixed issue and now there is no shaking. Always exceptional work. And I appreciate that they clean the car at every stop.
Took vehicle in for a routine oil change. When checking the filters it was discovered that a rodent had gotten into them. They promptly showed me the filters and were able to replace them immediately.
Michelle was extremely helpful and is always a pleasure to work with. The entire team creates a fun atmosphere where you feel like family. My vehicle was completed in a timely fashion.
Awesome Customer Service
My experience was awesome. The person I was dealing with came in on their day off. I was traveling from out of town to purchase the vehicle. Everything was ready and everyone was very nice and helpful.
Oil change,tire pressure
Quickly resolved the problem with my tire pressure light ,changed my oil and then took my car thru the carwash! Couldn't answer why totally flat tire didn't turn on the light, but the new tire inflated had the problem with the sensor
The service team was great from the greeting when I walked in the door until I left. The car wash and detailing is always an added bonus!
Oil Change/Gas Tank Recall Maintenance
From the call making the appointment, to driving off with my restored vehicle, everyone I came in contact with at Ken Vance was helpful and very friendly. I was able to sit down and visit with Kevin Klinkhammer, to discuss my next lease/purchase. I have bought or leased somewhere around ten cars from Kevin and would not consider going anywhere but Ken Vance for any future vehicles thanks to him. Everyone at Ken Vance, from Kevin to other salespeople to the service people, financial staff, and others have made my car shopping experience one I look forward to. My car was being worked on for a little over three hours. During that time, I was given another car to drive. Kevin found a vehicle that is already influencing my next choice. Congratulations Ken Vance Motors! You're simply the best at what you do.