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Ken Vance Motors

4.8
(358 reviews)
Visit Ken Vance Motors
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
New (715) 598-4362 (715) 598-4362
Used (715) 727-3115 (715) 727-3115
Service (715) 727-3118 (715) 727-3118

Inventory

See all 202 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2019.
Visit kenvance.com for BEST PRICES. At Ken Vance Motors we offer you the Vance Advantage Great selection friendly staff and an organization that has been in business for over 35 years! Our Service Department has been nominated the Best of the Best for the last 3 years in a row! #VanceSaysYes
"Ken Vance Says YES!"

Service center

Phone number (715) 727-3118

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Reviews

4.8
(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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4.0

I found that the sales department is helpful and very

I found that the sales department is helpful and very patient, especially Adam in sales, (Highly recommend to request Adam) Unfortunately you need to be aware of any sales from the manufacturer Hyundai, Nobody at Ken Vance Hyundai told me about a 10% discount on all add-ons. Dispite buying thousands of dollars of add-ons, the service manager refused to honor the full 10%, saying I was a few days late. I lost out on over $120,00.. Reading through the stacks of legal documents, and trying to figure out the car, I saw a 10% discount, and it was during the 4th of July week and they were short staff. Despite all these variable the service manager refused to honor the total discount, claiming I was to late. I guess the problem is your spending a lot of hard earn money on a new car, And when the dealerships would rather save a few bucks then to gain a satisfied customer it is upsetting. You get tired of car dealerships taking advantage of customers like this.

4.0

I found that the sales department is helpful and very

I found that the sales department is helpful and very patient, especially Adam in sales, (Highly recommend to request Adam) Unfortunately you need to be aware of any sales from the manufacturer Hyundai, Nobody at Ken Vance Hyundai told me about a 10% discount on all add-ons. Dispite buying thousands of dollars of add-ons, the service manager refused to honor the full 10%, saying I was a few days late. I lost out on over $120,00.. Reading through the stacks of legal documents, and trying to figure out the car, I saw a 10% discount, and it was during the 4th of July week and they were short staff. Despite all these variable the service manager refused to honor the total discount, claiming I was to late. I guess the problem is your spending a lot of hard earn money on a new car, And when the dealerships would rather save a few bucks then to gain a satisfied customer it is upsetting. You get tired of car dealerships taking advantage of customers like this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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5.0

This dealership has been super helpful in helping me find

This dealership has been super helpful in helping me find the best suited vehicle for me and backs it up with great friendly customer service and support.

5.0

This dealership has been super helpful in helping me find

This dealership has been super helpful in helping me find the best suited vehicle for me and backs it up with great friendly customer service and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review, Don. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Vance Hyundai.

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5.0

Thank you to Nathan Trapp for all your help in this

Thank you to Nathan Trapp for all your help in this process. It was a great and fast experience.

5.0

Thank you to Nathan Trapp for all your help in this

Thank you to Nathan Trapp for all your help in this process. It was a great and fast experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Lynsey, and for taking the time to leave us this wonderful feedback!

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5.0

We would like to thank Mike, Kyle, Ashton, and Tech.

We would like to thank Mike, Kyle, Ashton, and Tech. Connor for our buying experience for our 2016 Highlander. We live almost 3 hours from their dealership and the communication before, during, and after the purchase was excellent!!! We highly recommend them!!!

5.0

We would like to thank Mike, Kyle, Ashton, and Tech.

We would like to thank Mike, Kyle, Ashton, and Tech. Connor for our buying experience for our 2016 Highlander. We live almost 3 hours from their dealership and the communication before, during, and after the purchase was excellent!!! We highly recommend them!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jones, Thank you for your business and this review. We're happy to hear Mike, Kyle, Ashton, and Connor were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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5.0

Great Experience!

I had an amazing experience from the minute I walked onto the lot. I was helped into a car that I was super excited and helped me through a long process, but did everything and anything to help my long process move smoothly! Nathan Trapp Was the sales professional I worked with most and he was upbeat, found positive common ground to make the test drive smooth, just a great atmosphere to be in!

5.0

Great Experience!

I had an amazing experience from the minute I walked onto the lot. I was helped into a car that I was super excited and helped me through a long process, but did everything and anything to help my long process move smoothly! Nathan Trapp Was the sales professional I worked with most and he was upbeat, found positive common ground to make the test drive smooth, just a great atmosphere to be in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

excellent experience with Nat thanks for your

excellent experience with Nat thanks for your professional treatment would highly recommend Nat and staff of Ken Vance Hyundai

5.0

excellent experience with Nat thanks for your

excellent experience with Nat thanks for your professional treatment would highly recommend Nat and staff of Ken Vance Hyundai

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

This could have been DEVASTATING!!!

We purchased a used f150 signed the paperwork and handed them a check. My wife started the vehicle to drive home to St Paul, but before she even put the truck in gear a great billow or smoke started coming from under the truck. All I could think is xxxx I'm screwed. It was late in the day so they assured us that if we left the truck they would have a mechanic look at it in the morning. I got a call the next morning explaining that a defective hose was allowing oil to enter the intake causing the smoke. They ordered the part from ford, installed it and delivered the truck to our home in St Paul. I felt comfortable during the whole process. I may not have been treated this well at other dealerships. I do know that I'll be back and will recommend this business to family and friends. Terry Beckman St Paul

5.0

This could have been DEVASTATING!!!

We purchased a used f150 signed the paperwork and handed them a check. My wife started the vehicle to drive home to St Paul, but before she even put the truck in gear a great billow or smoke started coming from under the truck. All I could think is xxxx I'm screwed. It was late in the day so they assured us that if we left the truck they would have a mechanic look at it in the morning. I got a call the next morning explaining that a defective hose was allowing oil to enter the intake causing the smoke. They ordered the part from ford, installed it and delivered the truck to our home in St Paul. I felt comfortable during the whole process. I may not have been treated this well at other dealerships. I do know that I'll be back and will recommend this business to family and friends. Terry Beckman St Paul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

This is the second car we bought from the dealership.

This is the second car we bought from the dealership. Canon was awesome to work with, very personable and knowledgeable for the car we bought. I recommend buying cars from the dealership.

5.0

This is the second car we bought from the dealership.

This is the second car we bought from the dealership. Canon was awesome to work with, very personable and knowledgeable for the car we bought. I recommend buying cars from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Justin Zillmer and his team were excellent to work with.

Justin Zillmer and his team were excellent to work with. They were kind, understanding and patient with me. I would have no problem referring family and friends to Ken Vance

5.0

Justin Zillmer and his team were excellent to work with.

Justin Zillmer and his team were excellent to work with. They were kind, understanding and patient with me. I would have no problem referring family and friends to Ken Vance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Highly Recommend

I recently purchased a new car from Ken Vance Hyundai and I had an excellent experience. The team was able to help me with everything I needed and answer every single question I had! Everyone was super knowledgeable and very willing to help make the process go as seamless as possible!

5.0

Highly Recommend

I recently purchased a new car from Ken Vance Hyundai and I had an excellent experience. The team was able to help me with everything I needed and answer every single question I had! Everyone was super knowledgeable and very willing to help make the process go as seamless as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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