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Ryan the salesman the sales manager and a man from finance all tried to deceive me about my loan I told Ryan I use rcu and he said they work with rcu so I could do the loan there. They never even tried rcu and went with Ally finance at 11.74 % interest for 72 months and $6289.20 in finance charges. When I figured out I had screwed up I called to get a copy of my credit report they refused to do it and only gave me the number. When I went to rcu to refinance I found out my credit score from rcu was 40 points higher a loan rate of 6.94% $3000 less in interest and 12 months shorter loan for less than $10 a month more in paymeny
My Nav system failed to work along with my Wifi.
Service went through the process and determined the radio and.GPS and nav system were bad. They notified me that a new system is on order and will notify me.
I came in with my fiancee marval spears
Steve Conell was very knowledgeable and kind . Good salesman. Would definitely buy another car from him and I would recommend him to my friends and family.
Will work with you to get you into a vehicle
Test drove a RAM truck and made a deal within about 2 or so hours. Very friendly and was able to work with me to make a deal when so many others wouldn't.
great, honest service
everyone very nice and helpful, bought a used suv and bring it there for all of my service needs would highly recommend, will pick you up and drop you off locally
Getting a new car.
I highly recommend Steven Connell if you are buying a vehicle he made the whole process from start to finish very easy and answered all my questions.
Your repairs and oil change system is a joke. No appointments and you wait forever. I have 1 free oil change left there and then I will never come back.
Needed help programming my radio.
Very helpful, didn't make me feel incompetent. Printed out a helpful guide. Very clean and friendly staff. Waited a while, but they were busy. Would recommend this dealership.
When I arrived I was approached by Ryan Starkman. He asked a variety of questions as to what I was interested in, and what types of options/accessories I was looking for. We looked at a 2012 F-150 that had what I was looking for. We went inside and went over trade -in purchase price and financing. With the help of the used car manager, we came to a purchase agreement. With the help of Mark Shreiber a Technician at Eau Claire Auto Group, he went over all the options the truck has and their operation. I couldn't be happier with the help and ease of purchasing from Eau Claire Auto Group.
Super happy with the service as well as the price I got on my Jeep! Would recommend to anyone - the warranty is was a huge sell too.