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I've always had great experiences at Lenzen. Services are performed in a timely manner. Vehicle detailing is excellent. Service writers are professional, knowledgeable and friendly. Rental vehicles are available if you're having your vehicle serviced there.
Thank you so much for taking the time to write such great feedback, Patrick! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lenzen Chevrolet Buick Team
Oil change was done in a timely manner and appreciation was shown to have me as a customer.
Thank you so much, Roger! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, The Lenzen Chevrolet Buick Team
Be up front and honest about your new 3% credit card fee (nice new profit center) don't hide it and hope customers don't call you out on it. Just because Jeff Lenzen was unhappy that he was charged 3% on a personal transaction, doesn't make it a good business decision to try and hide 3% of your bank fee expenses on your customers transactions.
Thank you for sharing this review regarding your experience with us, Mike. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lenzen Chevrolet Buick Team
Excellent service, dropped off and called when done. They gave me a ride to my work.
Can?t go wrong!
Great dealership! Very friendly staff always looking for ways to help.
Thank you! We strive to serve our valued customer partners with the highest level of service and professionalism. Your acknowledgment is greatly appreciated.
Worth the trip to Chaska
They were not the closest Chevrolet dealer to us. We went there because of a great advertised price and a 5 star rating for the dealer. We bought a car then changed our mind because we found a better deal elsewhere. Lenzen located the same vehicle a considerable distance away, matched the price, accommodated a few other wrinkles we presented and couldn't have been nicer through the process. We're driving the exact vehicle we wanted and extremely happy with the price. Mike did a great job explaining the features of the Equinox and making the whole experience stress free. Mike Hellendrug and Jeff Lenzen took care of us extremely well.
If you are looking for a dealership that treats you like family look no further.
Good job! They checked everything from one end to the other. The recalls didn't take long to fix either.
Satisfied customer here!!
Very satisfied with my purchase and the visit there in general was much better than expected. Any other time I've gone to a car dealer it's been a terrible experience, so I wasn't expecting much, but figured I'd go check out the car I've been eyeballing online for a couple weeks anyway. I met with Mike in sales and he was so very welcoming and wanting to work with me to ensure MY satisfaction. It was well worth the hour+ drive there. I would do it again! Very happy with the service I received & happy with my car purchase! Thanks for making this a good experience, guys! Keep up the good work.
Lenzen Chevrolet and Buick in Chaska Rocks!
As usual - I was greeted warmly by the service center staff when I arrived for my appointment, had loads of laughs, went to see if Jeff Lenzen was working to greet him and had a selfie taken with Mike Kloos who is a great guy and before you know it my car was done!