Lenzen Chevrolet-Buick Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(80 reviews)
Visit Lenzen Chevrolet-Buick Inc
Sales hours: 8:30am to 5:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–5:30pm 7:30am–5:00pm
Saturday 8:30am–4:30pm Closed
Sunday Closed Closed

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (952) 479-4692 (952) 479-4692
Used (952) 479-4695 (952) 479-4695

Inventory

See all 117 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2015.
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

Service center

Phone number (952) 479-4695

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Mike!

Friendly and helpful. Successfully solved a problem I had with the screen in my truck.

5.0

Mike!

Friendly and helpful. Successfully solved a problem I had with the screen in my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're thrilled to receive your positive review, Michael! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Lenzen Chevrolet Buick Team

Show full review
5.0

Lenzen Chevrolet

The body shop did an excellent job repairing my car that was in an accident

5.0

Lenzen Chevrolet

The body shop did an excellent job repairing my car that was in an accident

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Lenzen Chevrolet Buick Team

Show full review
5.0

Great business

I've always had great experiences at Lenzen. Services are performed in a timely manner. Vehicle detailing is excellent. Service writers are professional, knowledgeable and friendly. Rental vehicles are available if you're having your vehicle serviced there.

5.0

Great business

I've always had great experiences at Lenzen. Services are performed in a timely manner. Vehicle detailing is excellent. Service writers are professional, knowledgeable and friendly. Rental vehicles are available if you're having your vehicle serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to write such great feedback, Patrick! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lenzen Chevrolet Buick Team

Show full review
5.0

Oil change

Oil change was done in a timely manner and appreciation was shown to have me as a customer.

5.0

Oil change

Oil change was done in a timely manner and appreciation was shown to have me as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much, Roger! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, The Lenzen Chevrolet Buick Team

Show full review
1.0

Dishonest...Be transparent

Be up front and honest about your new 3% credit card fee (nice new profit center) don't hide it and hope customers don't call you out on it. Just because Jeff Lenzen was unhappy that he was charged 3% on a personal transaction, doesn't make it a good business decision to try and hide 3% of your bank fee expenses on your customers transactions.

1.0

Dishonest...Be transparent

Be up front and honest about your new 3% credit card fee (nice new profit center) don't hide it and hope customers don't call you out on it. Just because Jeff Lenzen was unhappy that he was charged 3% on a personal transaction, doesn't make it a good business decision to try and hide 3% of your bank fee expenses on your customers transactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing this review regarding your experience with us, Mike. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lenzen Chevrolet Buick Team

Show full review
5.0

Oil Change

Excellent service, dropped off and called when done. They gave me a ride to my work.

5.0

Oil Change

Excellent service, dropped off and called when done. They gave me a ride to my work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Can?t go wrong!

Great dealership! Very friendly staff always looking for ways to help.

5.0

Can?t go wrong!

Great dealership! Very friendly staff always looking for ways to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you! We strive to serve our valued customer partners with the highest level of service and professionalism. Your acknowledgment is greatly appreciated.

Show full review
5.0

Worth the trip to Chaska

They were not the closest Chevrolet dealer to us. We went there because of a great advertised price and a 5 star rating for the dealer. We bought a car then changed our mind because we found a better deal elsewhere. Lenzen located the same vehicle a considerable distance away, matched the price, accommodated a few other wrinkles we presented and couldn't have been nicer through the process. We're driving the exact vehicle we wanted and extremely happy with the price. Mike did a great job explaining the features of the Equinox and making the whole experience stress free. Mike Hellendrug and Jeff Lenzen took care of us extremely well.

5.0

Worth the trip to Chaska

They were not the closest Chevrolet dealer to us. We went there because of a great advertised price and a 5 star rating for the dealer. We bought a car then changed our mind because we found a better deal elsewhere. Lenzen located the same vehicle a considerable distance away, matched the price, accommodated a few other wrinkles we presented and couldn't have been nicer through the process. We're driving the exact vehicle we wanted and extremely happy with the price. Mike did a great job explaining the features of the Equinox and making the whole experience stress free. Mike Hellendrug and Jeff Lenzen took care of us extremely well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Excellent experience

If you are looking for a dealership that treats you like family look no further.

5.0

Excellent experience

If you are looking for a dealership that treats you like family look no further.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Retired.

Good job! They checked everything from one end to the other. The recalls didn't take long to fix either.

5.0

Retired.

Good job! They checked everything from one end to the other. The recalls didn't take long to fix either.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 80 reviews