Jim Olson Motors

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 14, 2019

    We were vacationing in Bailey’s Harbor, and our check engine light came on. Called Olson Motors at 2:30 on a Friday. Brought it in and they changed... a purge valve. We were lucky they took us right in, had the part, and it was under warranty! They even offered us lunch! It saved our vacation! Highly recommend! Great people to work with!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 6, 2019

    job wasnt done properly. when it was pointed out they said that they cant be responsible for a used older vehicle, and it can break anytime for any reason.... when i tried to talk to jim olson himself he didnt even know the details and just tried to talk his way out with generalities. he came to a conclution without facts!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • December 12, 2014

    Marcal and Alex are professional and friendly. Mechanics are knowledgeable, and friendly. Service is great and fast

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2014

    Chris does an amazing job in the service department. His team is extremely reliable and gives all options during the process. They have done a great job... servicing our vehicle over the years and when it was time to replace they made the choice easy. KEEP UP THE GREAT SERVICE!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2014

    The staff and my car in and out as I had a short lunch hour. Great job and great service!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2014

    We've been customers for several years. No pressure, knowledgeable sales staff. Large inventory. Great service department. Overall, no dealer can best... this buying experience

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2014

    It was a great experience. Not high pressure at all. They listened to me & were knowledgable in response to my questions.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?