Reviews
Write a reviewGreat buying experience!
Alan and Bobbi Jo were wonderful to work with; made us feel very comfortable with no pressure. Our past car purchasing experiences were never this warm and friendly! Thank you so much, it was well worth our drive north!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Andrea and thank you for your kind words! Alan and Bobbi are great assets and we appreciate them for giving you that comfort during your experience! We thank you again and we look forward to seeing you again in the future! Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
Great buying experience!
Everyone was very accommodating. Remote delivery of paperwork was a big plus and made the process easier for my situation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karl - Thank you for your wonderful feedback. At Northpoint Chrysler Dodge Jeep Ram, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns. Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
Northpoint experience
Professional customer service. Car was washed beautifully clean and service people are very nice. I would definitely return there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marie, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Northpoint Chrysler Dodge Jeep Ram. We look forward to working with you during your next service visit. Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
Really helpful, friendly staff.
Really helpful, friendly staff. They really make it a priority to find exactly what we're looking for at the price we need it to be!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Katie - Thank you for taking the time to write this wonderful review. We are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
Familiar.
Familiar faces; knowledgable staff. We keep coming back because the staff are friendly. It is avlarge dealership with lots of selection and available services, but feels like a part of the local commuity.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven - Our team works hard to keep our customers coming back to Northpoint Chrysler Dodge Jeep Ram and it's great to hear of your continued business. We appreciate all of your kind words and we look forward to seeing you soon. Take care! Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
A +++ on every thing
I was taken care of very well,and any problems I had were looked after and taken care of fastley.thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Candy and thanks for your kind words! We appreciate all of our staff and we are thrilled that they have taken care of you and accommodated your needs. Take care! Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
Great Service
Not pressured by sales staff to make a purchase. No hassles. Left with the vehicle I wanted. Would recommend to a friend or family members
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brandon - It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience. Thank you so much for your business and recommendations. Please let us know if there's anything else we can do for you. Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
Great experience
Someone was always available to answer questions no matter how small. They went above and beyond to make it as easy as possible. They also were willing to work with you not against you. I will be sure and tell everyone I know they should check Northpoint out when looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark - Your kind words mean a lot to us. At Northpoint Chrysler Dodge Jeep Ram, we try our best to make the experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
great fast and efficient service, and friendly cus
that you guys were all friendly fast and efficient. i called on monday morning took car in tuesday morning and it was done by noon.. great job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Northpoint Chrysler Dodge Jeep Ram satisfied. Take care! Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com
Fabulous staff providing amazing service
I am a travel nurse and was involved in hit and run while going to airport in Boston. My insurance agency recommended 2 local shops for my repairs. Unfamiliar with the area, I opted for your dealership. Wayne and Lucy were FANTASTIC and an asset to your business. They made a nightmarish situation as unpleasant as possible
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karmen - Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Wayne and Lucy were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Charlie Gallant - Sales Manager, CGallant@northpointvt.com