White Bear Mitsubishi

Neil Hinz was awesome to work with. Was very detail about the car and very thing that it does. Didn't feel pressured. He was very kind thank you again

Thank-you so much for helping us get a new vehicle, and for bearing with us when we exchanged for a higher trim package. We are super excited about our new Outlander Sport and very impressed with Steve and the rest of the staff.

First time having serviced my vehicle and am very satisfied with my vehicle. Thank you for providing such talented personnel. They care about your customers and give excellent customer service.

Thank you Jason Freshwater, for helping me find the right car at the right price. you make buying a car almost fun. Thank you also making finding me a reliable car with low miles, for my long drives.

Jason Freshwater, and the team were friendly and helpful made the car buying experience good.

Professional dealership and sales team. Fast, friendly, service department. Large inventory of vehicles and models. Dealers like this will put Mitsubishi back on the map again.

That's awesome! It sounds like White Bear Mitsubishi really takes care of their customers. Having a reliable car since 2016 is a great sign of quality. Do you go back often for service, or just for the free car wash?

The folks at White Bear Mitsubishi were pleasant to work with. I highly recommend shopping there, and I recommend buying from them if you find what you like.

Dishonest about vehicle trade-ins. 2020 Mitsubishi Outlander SEL. Cosmic Blue Metallic, with less than 12,000 miles. VIN # JA4AZ3A35LZ018735 (Website lists it as an ES, but it is an SEL with leather interior.) The vehicle looked like it was almost new, and I wanted $21,000 - $22,000 for the trade in because it was better than any similar Outlander in internet research for sale or sold. Mary said that there was no way that she could even sell it for $22,000. It has Compustar, two-way, remote car starter, with two fobs, (one of which had not been used- like new condition), that cost over $700 with professional installation at Best Buy. I asked why the Compustar remote car start was not considered in the appraisal, and Mary said that it did not add any value to the vehicle, and if anything, it was a liability. ??? The used car manager who test drove my trade in told me that she didn't care if they just made a few hundred dollars, if the trade in was traded in on a new vehicle. There are more examples of things that they told me that were not true, but I will wrap this up. My initial trade-in offer from White Bear Mitsubishi was $16,500. I told them CarMax offered $20,000. They said that they would beat the offer at $20,100. I told them that I wanted $21,000 - $22,000. Mary said that she couldn't even sell it for $22,000. I traded in our 2020 Outlander SEL, with less than 12,000 miles, on a new 2024 Outlander SEL. They are currently listing my 2020 trade-in for $23,990, when they said that they couldn't even get $22,000 for it. This was the third vehicle that I purchased from White Bear Mitsubishi, but I will never shop there again. Mary lied to me over and over and over.

Rob Schickert helped me buy a very nice 2022 4runner. Rob, Randy, the sales manager, finance guy & gal that I set the appointment with online were a great! The process was smooth, efficient and they all made it fun!!! Great attitudes all around. My fiancée Mark was impressed as well & that's saying alot, he was US Marine and managed a multi million dollar industrial parts company for years. WBL Mitsubishi is using a great model to run their business.