Alpena Buick GMC

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 15, 2017

    Corey was a genius at finding what I was looking for and made the purchase process very enjoyable. Could not have been happier with Corey and Corey is... the only reason I came back to this dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2017

    Prompt appointment and service for repair of my driver's side window and installation of new windshield wipers. I have no complaints.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2017

    They did not waste time they were ready to take my car when I got there and completed the work timely. Steve was very helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2017

    They were very prompt at looking at the vehicle and getting back with us. They also delivered the vehicle back to us when they were finished with it.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2017

    The salesman (Lucas Shephard and Cory Davis). They are best salesmen and fast friendship making guys we have ever met. You are No. 1 in our book.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2017

    Very easy process and Bob walked us through the process - answered all questions and is very knowledgeable. We even called him after hours and he couldn't... have been more helpful!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2017

    They are always very helpful. They listen to my concerns on my Buick's performance and needs. Always a smile with fast service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2016

    Everyone that I come across at Alpena Buick is very friendly and professional. They went above and beyond my expectations. I can't say enough about them.... I would rate the a 12 out of 10. Thank you Adam hainstock and Steve and Dana. You gentlemen are phenominal.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2016

    Great timely service. They always make sure you are taken care of and you know your vehicle is being worked on by top professional. Can't say enough good... about them!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2016

    Very helpful and knowledgeable! We had a really great experience and we're able to get exactly the vehicle we wanted. The staff was very patient with us... when we took the time to look at other vehicles.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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