Reviews
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My service experience was exceptional. I dropped my truck off early in the morning and the work was completed for a mid day pick up.
Service Review
My service experience was exceptional. I dropped my truck off early in the morning and the work was completed for a mid day pick up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Matthew, We are so glad to hear that your service exprience was 5-star worthy! We appreciate you taking the time to share this with us and letting us know that our service crew is one of the best! Thank you from all of us here at Alpena Buick GMC!
Bought a new car from jimmy
Jimmy Skiba is a great salesman, always gets right back to with any questions I have . Very professional!
Bought a new car from jimmy
Jimmy Skiba is a great salesman, always gets right back to with any questions I have . Very professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales staff
Corey was a genius at finding what I was looking for and made the purchase process very enjoyable. Could not have been happier with Corey and Corey is the only reason I came back to this dealership.
Great sales staff
Corey was a genius at finding what I was looking for and made the purchase process very enjoyable. Could not have been happier with Corey and Corey is the only reason I came back to this dealership.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Auto repair
Prompt appointment and service for repair of my driver's side window and installation of new windshield wipers. I have no complaints.
Auto repair
Prompt appointment and service for repair of my driver's side window and installation of new windshield wipers. I have no complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
timely service
They did not waste time they were ready to take my car when I got there and completed the work timely. Steve was very helpful.
timely service
They did not waste time they were ready to take my car when I got there and completed the work timely. Steve was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Dealership, very friendly staff.
They were very prompt at looking at the vehicle and getting back with us. They also delivered the vehicle back to us when they were finished with it.
Excellent Dealership, very friendly staff.
They were very prompt at looking at the vehicle and getting back with us. They also delivered the vehicle back to us when they were finished with it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Buying Experience
The salesman (Lucas Shephard and Cory Davis). They are best salesmen and fast friendship making guys we have ever met. You are No. 1 in our book.
Best Buying Experience
The salesman (Lucas Shephard and Cory Davis). They are best salesmen and fast friendship making guys we have ever met. You are No. 1 in our book.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department
They are always very helpful. They listen to my concerns on my Buick's performance and needs. Always a smile with fast service.
Great service department
They are always very helpful. They listen to my concerns on my Buick's performance and needs. Always a smile with fast service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience- love my new car!
Very easy process and Bob walked us through the process - answered all questions and is very knowledgeable. We even called him after hours and he couldn't have been more helpful!
Great experience- love my new car!
Very easy process and Bob walked us through the process - answered all questions and is very knowledgeable. We even called him after hours and he couldn't have been more helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Dealership
Everyone that I come across at Alpena Buick is very friendly and professional. They went above and beyond my expectations. I can't say enough about them. I would rate the a 12 out of 10. Thank you Adam hainstock and Steve and Dana. You gentlemen are phenominal.
Outstanding Dealership
Everyone that I come across at Alpena Buick is very friendly and professional. They went above and beyond my expectations. I can't say enough about them. I would rate the a 12 out of 10. Thank you Adam hainstock and Steve and Dana. You gentlemen are phenominal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase