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(21 reviews)

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Job was well done.

Job was well done. There personal was very professional and did a very good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to leave us a review online and thank you of course for your business! Happy New Year!

Excellent service and all questions were answered so they

Excellent service and all questions were answered so they were easy to understand. The whole process was handled very profession and friendly. The salesman (Kelly) was top notch and I would buy from him and his car dealership in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to leave Kelly and our dealership a review on Cars.com! Your kind words and positive feedback mean a lot to us. We appreciate your business and look forward to serving you in the future!

We were lied to told we could do a payment plan but when

We were lied to told we could do a payment plan but when I called to set it up after I told them to do the work thinking I could do a payment plan then Patty says she never said that and they don’t do that if I could put it on a credit card or get a loan. Would have been nice to know before I said yes to $7,600 thinking I was not having to have to come up with all that at once

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Dealership in the World

Knowledgeable staff, friendly. Dealership and service area is clean and neat. Great selection of vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Denise, thank you so much for your business and taking the time to leave the extensive review of Parsons! We appreciate all of it greatly!!!

Poor service department

Need just a tire rotation, requested a quote on tires and an opinion if I needed new tires. Got the tire rotation but nothing else I requested. Later called and asked why a tread depth was not included and was told only given with multipoint inspection. Then the next day I had a screw in my tire stopped to see if they assist, they said no go to pomp down the road, not even an offer to help with spare. Service department since Troy left is useless and incompetent. Will be finding a new place to do my services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

When we rotated your tires, it was our opinion they were not ready for replacement yet and we apologize we perhaps missed communicating that to you. It sounds like when you stopped back you received your tire quote to plan for future replacement. We are also sorry that we were booked up when you called about the emergency tire repair, but we are happy our referral of Pomp's was able to help you out. We also miss Troy, but if you'll look at other reviews on our page, you'll see we continue to provide a high level of service to our customers. Thank you for your past business! If we can serve you in the future, please let us know. Thank you!

Parsons of Antigo

They have great service and friendly staff. Always go out their way to be helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wayne and Shiryl, We appreciate your kind words and your continued business and friendship!!! Thank you so much for everything!!!!

Parsons Antigo

Great sales experience with Kelly at Parsons of Antigo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Parsons of Antigo

A great dealership with great service. Always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!!

Oil change and tire rotation, always do a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Parson?s of Antigo

Great team, 7th vehicle I have bought from them and will never go anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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