Reviews
Write a reviewUnsatisfied
We have purchased our Ford F-150 vehicles from this dealership for the past 4 or 5 new vehicles. We usually trade every three years. We have always been happy with their service, etc. This purchase of our 2022 F-150 is an exception. There was no Sirius radio. No one has the same answer. They say it is now an option. We were not told that upon ordering. We checked on the tax credit that was available for this model and wasn't given much of an answer for it either. We were able to use the tax credit as it was; however. Again when asked about the Sirius radio they didn't have much of an answer for us. I know this issue with the radio is minor but it would have been easier if we would have been made aware of it before we ordered the vehicle. Not happy with the service this time.
Unsatisfied
We have purchased our Ford F-150 vehicles from this dealership for the past 4 or 5 new vehicles. We usually trade every three years. We have always been happy with their service, etc. This purchase of our 2022 F-150 is an exception. There was no Sirius radio. No one has the same answer. They say it is now an option. We were not told that upon ordering. We checked on the tax credit that was available for this model and wasn't given much of an answer for it either. We were able to use the tax credit as it was; however. Again when asked about the Sirius radio they didn't have much of an answer for us. I know this issue with the radio is minor but it would have been easier if we would have been made aware of it before we ordered the vehicle. Not happy with the service this time.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck purchase
The salesman Buck, and Tommy from the Quick Lane were great to work with. If there were any questions, or concerns they were answered, or corrected. Awesome customer service!
Truck purchase
The salesman Buck, and Tommy from the Quick Lane were great to work with. If there were any questions, or concerns they were answered, or corrected. Awesome customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experience Medford Motors
Purchased many vehicles from Medford Motors over the years have always been treated very well. There service department is also top notch. Would highly recommend them.
Good experience Medford Motors
Purchased many vehicles from Medford Motors over the years have always been treated very well. There service department is also top notch. Would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
dkayhart90@gmail.com
They worked with me every way possible to get me in a car and always treated me fairly through the whole process
dkayhart90@gmail.com
They worked with me every way possible to get me in a car and always treated me fairly through the whole process
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Medford Motors
I was looking to purchase a new truck in a very limited amount of time. The dealership did not have one in inventory with the options I was looking for. The team at the dealership, from the receptionist to the president, went above and beyond any expectation I had. They searched inventories while keeping in direct communication with me, found a vehicle, had it delivered, prepped/detailed and ready for pick up with in 3 days. This was the first time I had the owner/president personally call me to ensure everything was what I was expecting at a minimum.
Medford Motors
I was looking to purchase a new truck in a very limited amount of time. The dealership did not have one in inventory with the options I was looking for. The team at the dealership, from the receptionist to the president, went above and beyond any expectation I had. They searched inventories while keeping in direct communication with me, found a vehicle, had it delivered, prepped/detailed and ready for pick up with in 3 days. This was the first time I had the owner/president personally call me to ensure everything was what I was expecting at a minimum.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Updated to an Aluminum Body F-250
Great!! We are always welcomed as soon as we walk into the door. Everyone is great to work with. Picking out our new truck as easy with the knowledge of the sales department!
Updated to an Aluminum Body F-250
Great!! We are always welcomed as soon as we walk into the door. Everyone is great to work with. Picking out our new truck as easy with the knowledge of the sales department!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My new mustang
Worked with Buck. He gave me a fair deal on my trade and I liked that I didn?t have to screw around negotiating a price. I knew what this car was selling for online and his price wa
My new mustang
Worked with Buck. He gave me a fair deal on my trade and I liked that I didn?t have to screw around negotiating a price. I knew what this car was selling for online and his price wa
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent customer service
Very helpful, patient, informative sales rep. He took the time to come out to the lot in minus degree weather to talk to me. I had been to two other lots and he was the only one to come out and see if I needed anything. Great customer service made me decide I was buying my car from him.
Excellent customer service
Very helpful, patient, informative sales rep. He took the time to come out to the lot in minus degree weather to talk to me. I had been to two other lots and he was the only one to come out and see if I needed anything. Great customer service made me decide I was buying my car from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Medford motors
Was a pleasure doing business with them. Answered all of our questions and nice to work with
Medford motors
Was a pleasure doing business with them. Answered all of our questions and nice to work with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome dealership!!
We worked with the sales team but especially Buck. Everyone was so helpful and made the buying process so easy for us. I would recommend this dealership to all my family and friends!!
Awesome dealership!!
We worked with the sales team but especially Buck. Everyone was so helpful and made the buying process so easy for us. I would recommend this dealership to all my family and friends!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase