Newberg Dodge Chrysler Jeep RAM

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
241 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 2, 2019

    This dealership has shown complete disinterest in providing good service. They do not want to speak to you about financing unless you have perfect credit.... So I bought my Dodge elsewhere. Getting service is like pulling my own teeth. Generic greetings from behind a computer. Then they say no sir you can't drop off your car early. No we can't drop you at work 1/2 mile away, even though last service we did. But yes we can rent you a car. Yes it will take at least half the day to even look at the car. Yes I know you are talking to me now, but you'll have to repeat everything tomorrow to a different service person. They make me wish I bought a Chevrolet or a Ford. Their corporate office is even worse than their dealerships.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 23, 2019

    Kyle was a great customer service representative. He took great care of us and made buying my new truck fast and easy. Thank you Kyle Walker..

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words about Kyle, and congratulations on your truck purchase!

  • 5.0 out of 5
    February 9, 2019

    Last month I bought a used 2018 Mitsubishi Outlander from Kyle Walker at Newberg Dodge. I have to say both Kyle and Junior, the finance manager went out... of their way to get me into a great car at a price I could afford. I could not be happier with my purchase and will be returning when its time for my next car.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    That's so great to hear, Ed! Thank you so much for the kind words about Kyle and Junior! Enjoy your new Outlander. :-)

  • 5.0 out of 5
    February 1, 2019

    Our experience at Newberg Dodge was great fast and efficient we are very pleased with our new vehicle We would definitely recommend coming to Newberg Dodge... to buy your next vehicle it was a great experience

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for the feedback! We're glad you had a good experience. :-)

  • 5.0 out of 5
    December 31, 2018

    Always excellent service. Fantastic communicators. They always meet/exceed my expectations. Ive had the run around by autos hops before, but not here!... Highly recommend!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much! We're glad you enjoy your experiences with us. :-)

  • 5.0 out of 5
    August 30, 2018

    I was visiting Newberg Oregon and to my dismay my tire pressure was low on my new Dodge Durango. The dealership was just down from my hotel. I stopped... to see if they could diagnose the problem. It was later in the evening. The service dept was swamped. But Ryan was there to give me excellent service. Had the repair done on my tire and car back to me in no time. He is a gem of an employee. I live in California and have a long drive home. Ryan thank you for taking the time to offer me such great service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Debbie- We're glad Ryan could turn your stressful situation into a timely repair! Thank you for this very kind review!

  • 5.0 out of 5
    August 3, 2018

    Friendly service, helpful willing to answer any questions, working as a team, always communicate with the clients needs to keep them happy, love the experience... they delivered to me.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your review! Congratulations on your purchase :)

  • 5.0 out of 5
    July 15, 2018

    Courteous and knowledgeable staff. Personalized customer centered care was noted right from the beginning. Was a great experience. Appreciated the professional... and efficient service as well as the genuine friendliness.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your business and your thoughtful review! We really appreciate the kind words. :-)

  • 5.0 out of 5
    July 9, 2018

    My situation was unique. John Henry the sales manager listened and with Nate's help came up with a solution that helped me out. I was very impressed with... how well it all went. I would not hesitate to recommend Newberg Dodge.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We're glad to hear that John and Nate helped you find the right car! Thank you for sharing your experience with us :)

  • 5.0 out of 5
    July 5, 2018

    This car purchasing experience was amazing and so easy!! The people at Newberg Dodge deserve an AAA++++!!!! I'm so happy with my new Jeep. Thank you, Stacie!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Jeep, Sarah! How exciting! Thank you so much for this kind review, too. We'll be sure to let Stacie know she did a great j...ob for you! :)

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