This dealership has shown complete disinterest in providing good service. They do not want to speak to you about financing unless you have perfect credit.... So I bought my Dodge elsewhere. Getting service is like pulling my own teeth. Generic greetings from behind a computer. Then they say no sir you can't drop off your car early. No we can't drop you at work 1/2 mile away, even though last service we did. But yes we can rent you a car. Yes it will take at least half the day to even look at the car. Yes I know you are talking to me now, but you'll have to repeat everything tomorrow to a different service person. They make me wish I bought a Chevrolet or a Ford. Their corporate office is even worse than their dealerships.
Kyle was a great customer service representative. He took great care of us and made buying my new truck fast and easy. Thank you Kyle Walker..
Thank you for your kind words about Kyle, and congratulations on your truck purchase!
Last month I bought a used 2018 Mitsubishi Outlander from Kyle Walker at Newberg Dodge. I have to say both Kyle and Junior, the finance manager went out... of their way to get me into a great car at a price I could afford. I could not be happier with my purchase and will be returning when its time for my next car.
That's so great to hear, Ed! Thank you so much for the kind words about Kyle and Junior! Enjoy your new Outlander. :-)
Our experience at Newberg Dodge was great fast and efficient we are very pleased with our new vehicle We would definitely recommend coming to Newberg Dodge... to buy your next vehicle it was a great experience
Thank you so much for the feedback! We're glad you had a good experience. :-)
Always excellent service. Fantastic communicators. They always meet/exceed my expectations. Ive had the run around by autos hops before, but not here!... Highly recommend!
Thank you so much! We're glad you enjoy your experiences with us. :-)
I was visiting Newberg Oregon and to my dismay my tire pressure was low on my new Dodge Durango. The dealership was just down from my hotel. I stopped... to see if they could diagnose the problem. It was later in the evening. The service dept was swamped. But Ryan was there to give me excellent service. Had the repair done on my tire and car back to me in no time. He is a gem of an employee. I live in California and have a long drive home. Ryan thank you for taking the time to offer me such great service.
Debbie- We're glad Ryan could turn your stressful situation into a timely repair! Thank you for this very kind review!
Friendly service, helpful willing to answer any questions, working as a team, always communicate with the clients needs to keep them happy, love the experience... they delivered to me.
Thank you so much for your review! Congratulations on your purchase :)
Courteous and knowledgeable staff. Personalized customer centered care was noted right from the beginning. Was a great experience. Appreciated the professional... and efficient service as well as the genuine friendliness.
Thank you so much for your business and your thoughtful review! We really appreciate the kind words. :-)
My situation was unique. John Henry the sales manager listened and with Nate's help came up with a solution that helped me out. I was very impressed with... how well it all went. I would not hesitate to recommend Newberg Dodge.
We're glad to hear that John and Nate helped you find the right car! Thank you for sharing your experience with us :)
This car purchasing experience was amazing and so easy!! The people at Newberg Dodge deserve an AAA++++!!!! I'm so happy with my new Jeep. Thank you, Stacie!!
Congratulations on your new Jeep, Sarah! How exciting! Thank you so much for this kind review, too. We'll be sure to let Stacie know she did a great j...ob for you! :)