Legacy Ford

I have called and called to talk to someone about working on my 350 super duty power steering but NO ONE will call me back I guess I'm not one of the good ole boys I'm not sure what the xxxx to do legacy Ford is a dead end road.

I really appreciate the fast response at repairing our 2019 F-150 5-27-2026 after the check engine light came on on I-84. Unlike the local so called repair people in the Ontario area the pros at Legacy are very good at their jobs. Kudos to Legacy Ford for work well done, I will be back....and so should you if you need your Ford repaired.

Largest inventory in eastern Oregon and friendly sales people and beautiful new building! Also great service department!

They never responded to my inquiries or my phone calls. I ended up buying a truck from a different dealership.

Sad to say after meeting such an awesome representative of Legacy who showed us a great truck and offered zero pressure for us to go and think about it this rep returned to school and was unable to assist us when we were ready. After I contacted the dealer again for more information with the truck since the previous rep was not available to assist we were paired up with Nate Jefferies. Can't say I was pleased with him or displeased with him as an individual. My girlfriend is from La Grande, she warned me not to do business with them there are far too many horror stories. We had a great exp with the first rep decided okay. I decided to try and finance on my own, unsure I’d qualify because of a bankruptcy in the last 3 years. I specifically told the dealer send to Hapo, if not approved go to my pre-approved loan with my GF at P1FCU. I was not approved alone, again instructed to P1FCU. The bank stated they were over on how much could be loaned. I told the dealer, drop your price to the max the bank approved or I will return the truck. They took this as send my credit to other creditors and find one that approves at their higher price. After several hurt feelings phone calls and texts the dealer complied with my wishes to complete the deal and reduced their price to meet P1FCU price. I've purchased from many dealerships, including Corwin Ford (I highly recommend them over these dudes, they are solid!) I am torn 75 % of me knows I should have walked away. 25% of me was satisfied with the deal once everything was said and done, I will never return to this dealership again though nor refer anyone to it.

We highly recommend Justin, Skylar, and the whole Legacy Ford crew. Everyone was knowledgeable and helpful, but without any pressure to buy. They let us take overnight test drives to really experience the vehicles. When I couldn't decide between 2 different models, they took my pro/con list and found me the perfect vehicle, a model I hadn't even considered. We checked out dealerships in Boise but are so glad we didn't buy from them. We were able to keep our business local and no one treated us as well as Legacy. These guys have gone above and beyond for us. Not only finding the perfect car for me but setting the radio to the 80s rock station and changing the ambient light to green, remembering those are my favorites. The folks at Legacy Ford are still checking in and making sure everything is perfect, even though all the papers have been signed. We will definitely be customers again.

We had a wonderful experience with Legacy Ford in LG. Justin, Skylar and the whole crew went above and beyond to find the perfect vehicle for me. They never pressured us to buy. The sale has gone through and they are still checking in to make sure everything is perfect.

They were polite and professional even though there was no way the could help me

Auto dealer fraud was committed by this dealership. We were able to complete a full sign-and-drive transaction through their website. They appraised my trade-in and checked our credit. Ford Credit fully approved our application. We were scheduled to pick up the truck and sign any remaining documents. We detailed the trade-in, drove two hours, arranged to have cash on hand for a cash down payment, and I even chose to forgo the purchase of an amazing 2022 Tesla, which has since been sold, because my partner fell in love with this truck. We tried calling, but the internet sale's person was unavailable. we inquired on their website for that specific truck and received an email response stating from the internet sale's manager" Let's make a deal!" and if we wanted more information regarding the truck; we already read everything so we decided to "make a deal! We completed steps outline from sale's manager email to complete the credit application and set up pick up for the vehicle via their website. When we arrived an hour early for our scheduled pickup, we were greeted with cold looks and extremely rude behavior, in my opinion. We were informed that these trucks were being sold at a substantial premium over MSRP and that the truck in question was unavailable (at first, it was due to a customer order, then it was damaged, etc.). Even though we've completed all the paperwork for it and we're there to pick it up via their own system, but we were informed luckily that they had two more available for $119,000. The truck is listed at a price of $61,000 (which is still on their website for that price and availability). This is a classic example of false advertising, bait-and-switch, and other misleading practices. The amount of inconvenience and impact to our credit from losing out on two vehicles, losing out on the trade-in (I had the option to sell it but wanted to use it as a trade-in), having to take off work so we could drive two hours away and detail the car is inexcusable... and then, when we finally get there, the audacity of being pressured into buying another vehicle that was not the same color and was nearly $60,000 more expensive put everything over the top. I am going to contact the attorney general, the Federal Trade Commission, and the Better Business Bureau.

Auto dealer fraud was committed by this dealership. We were able to complete a full sign-and-drive transaction through their website. They appraised my trade-in and checked our credit. Ford Credit fully approved our application. We were scheduled to pick up the truck and sign any remaining documents. We detailed the trade-in, drove two hours, arranged to have cash on hand for a cash down payment, and I even chose to forgo the purchase of an amazing 2022 Tesla, which has since been sold, because my partner fell in love with this truck. We tried calling, but the internet sale's person was unavailable. we inquired on their website for that specific truck and received an email response stating from the internet sale's manager" Let's make a deal!" and if we wanted more information regarding the truck; we already read everything so we decided to "make a deal! We completed steps outline from sale's manager email to complete the credit application and set up pick up for the vehicle via their website. When we arrived an hour early for our scheduled pickup, we were greeted with cold looks and extremely rude behavior, in my opinion. We were informed that these trucks were being sold at a substantial premium over MSRP and that the truck in question was unavailable (at first, it was due to a customer order, then it was damaged, etc.). Even though we've completed all the paperwork for it and we're there to pick it up via their own system, but we were informed luckily that they had two more available for $119,000. The truck is listed at a price of $61,000 (which is still on their website for that price and availability). This is a classic example of false advertising, bait-and-switch, and other misleading practices. The amount of inconvenience and impact to our credit from losing out on two vehicles, losing out on the trade-in (I had the option to sell it but wanted to use it as a trade-in), having to take off work so we could drive two hours away and detail the car is inexcusable... and then, when we finally get there, the audacity of being pressured into buying another vehicle that was not the same color and was nearly $60,000 more expensive put everything over the top. I am going to contact the attorney general, the Federal Trade Commission, and the Better Business Bureau.