Lithia Subaru Of Oregon City

I was impressed with Naomi B. when we first met roughly 6 months ago. I asked to test drive a 6-cyl. Subaru Outback to learn if I'd be interested in upgrading... my Crosstrek to the more powerful Outback. I was interested but the est. $30K cost held me off at the time. Naomi kept my contact info and called me last Wednesday with an opportunity at $6K lower cost. We worked out a great trade and resolved a number of complications to my complete satisfaction. My final thought, I think she's awesome. I wouldn't have enjoyed the transaction as much working with anyone else in your office - and I'm sure they're all good people. I also want to Thank her for moving my rear-view mirror ornament from my Crosstrek to the Outback. I totally forgot about it. When I drove the Outback to the store that evening, there it was, hanging from the mirror. Final note, Naomi was also very efficient. I believe this purchase was completed faster than any other car I've bought in the last 20 years. I give her a score of '10'. Rick Aeder

**Read This before coming here*** Hello, I was referred to Lithia by a fellow purchaser. I was excited to get a new Subaru, but that all changed once... I arrived to lithia... well not completely. I had a nice sales man, Brian. He was very helpful, and motivated to sell me a car. That quickly took a turn. We got back to the office to talk numbers and he asked: "what would it take for me to earn you business?" I answered: "good monthly payment (300.00)." He said: "great! Let me work for you." He went to finance Manager and came back with a high number (450.00)... I told him I was not comfortable with paying that price, he went back to the finance desk. When he was walking back over he was holding my car keys, and he said "here you go. We don't play games here. " i was so humiliated. Being a black male, coming to purchase a subaru with all white men, and them all staring at me on the way out, laughing... not only that, when I asked the "manager" Val for a business card and he said "nope don't got any. " I was sitting in my car out front getting ready to take off when Brian came up to my car and apologized for putting me in that situation, and him not meaning what he said. He mentioned they were all white privileged men, and that he was incredibly sorry.

Brian and everyone at Lithia Subaru was so helpful! This was our first experience buying a car and Brian made us very comfortable from the beginning. He... assured us that finding the right car for us was his top priority, and we definitely felt that. We never felt pressured at any point, and Brian's patience while we asked questions was so appreciated! We are so so happy with our new car!!

They have a great selection of Subarus! I went there not knowing what I wanted precisely but finding something perfect for me. It helped being able to... see so many models with different features. Also Brian really listened to what I was looking for and responding well to and helped me find the perfect car to match that.

Brian did a spectacular job of facilitating the buying process in a no-pressure manner. He explained everything down to the T. Would highly recommend Oregon... City Lithia!

I came to Lithia Subaru because of the Costco Auto Program to look at a Subaru Forester. I had the great pleasure to be helped by Kiki Stonebraker who... I found to be extremely knowledgeable and great to work with. Even though they did not have the exact car that I wanted at the dealership Kiki took the time to find it for me! The entire buying experience has been one of the best I have ever had.

Worked with Kiki to get an awesome car. She was super helpful and easy to work with. This was the most painless car purchase ever. I would highly recommend... her to anyone looking for a car. Great service!

Brian was an excellent salesperson and I have already recommended that my friends shop with him and Lithia in the future. They are transparent and efficient.... Loved working with them.

First off, I absolutely hate car shopping. I have a disability that makes it **very** anxiety inducing to do so. There have been numerous times over the... years where car buying has reduced me to panic attacks and tears. After test driving the car I wanted at a different dealership, we made the trek up to Oregon City (about a 3 hour drive) to get the exact package/color I wanted. Kiki was a total blessing, and made it as smooth as having coffee with a friend. I brought my companion dog with me in order to help keep me calm, and he felt like the bell of the ball in the sales office. Everyone was so sweet to him, and Kiki gave him a chew toy Subaru to play with and take home. (which he absolutely loves). When it took a little bit longer than estimated to finish up my paperwork, Kiki was so sweet and apologetic, and kept me updated on the ETA. I've owned several cars over the years, Honda and Nissan have always been my car brands of choice. However, this was hands down the very best car buying experience I've ever had. The amount of care and attention Kiki provided me converted me to not only be a devoted Subaru buyer now, but a devoted Lithia Subaru of Oregon City customer. Thank you Kiki for being so awesome. Jocelyn (and Tato)

The team at Lithia Subaru - Brian, Val, and Tobias - made buying our vehicle easy! Got a great deal! Wonderful people! I would highly recommend this dealership!