Beaverton Hyundai

This is for Spencer in the service dept. I came in for what I thought was an A/C problem on my Santa Fe. After explaining the problem, he came out and looked at the A/C and showed me what I was doing wrong. He assured me that was often what people didn`t understand and it was all good. Spencer is a really knowledgeable service advisor! Thanks Spencer!

Was told I had some serious issues with my car took it in was given a loaner car. Everyone from Daniel at the front desk to the young woman who helped me with the loaner car were very nice and helpful. My car is running beautifully.

Fabulous, low key, very well informed transaction to buy my first car in over a decade! Robert and Jae are great. They are candid, honest and realistic.

We traded our vehicle in that we bought in ‘22 and are asking for our extended warranty and GAP coverage back. We have waited 3 months and they won’t even answer our calls now. Great experience with them until you need your money back!

All services requested were performed. Additional pricing requests we’d accomplished. Uber service home and back to dealership.

I've been going to Beaverton Hyundai for over 10 years! I'm always treated fairly and with honesty, so I keep going back!

Inquired about a Hyundai Elantra Hybrid Limited. Was told my offer was not something that could be done. I showed them some local dealers that had similar car deals but this one had the car I was more interested in with color and trim. Less than 10 days later the car dropped in price to nearly the identical price I had offered but in those 10 days my personal car value dropped by $1,400. I asked about the car and availability and to work with the trade in but got no response. I had to text the dealership just to get the test drive and a new rep. I said I just needed to do one more test drive and would likely be back within two days. I ended up having availability the next day and when I reached out twice I got no response. Figuring the day was busy I didn't think anything of it and did my test drive the following day at another dealer but before that I emailed to make sure the car was still there but got no response. I called after a few hours, around 3 pm and was told the car was. I did my other test drive and had decided that the Elantra here was my choice. I texted and emailed again but got no response. I didn't get a response for another two days and was told that he had been off last few days but he was ready to make the deal. But a few hours later he tells me the car was sold and that he "tried telling me that it would sell quickly", which he didn't. He said it sold the following day which contradicts what the dealership said when I called. So one sales rep said my offer wasn't possible, only for the car to be listed at that price within 2 weeks and while the other was more helpful the lack of communication is frustrating especially when working on a deal.

I had a pleasant experience with my car service. It was very quick and efficient

Other than the usual requirement that a buyer talk to half a dozen people to complete a purchase and spend 6-7 hours before one can leave with the vehicle - Beaverton Hyundai has pulled a unique screw up. After receiving a check for over eight hundred dollars refunded for "excess DMV fees" we inquired why we were receiving the check. It turns out Beaverton Hyundai decided independently that we wanted to transfer the title to our Honda truck which we were not trading in nor planing to sell. They both sent in the paper work to DMV but charged us for new registration. So now the DMV is going to transfer the registration - which will need to be corrected, we can't drive the truck because the registration has been transferred. One would think that one of six people who pestered us with conversation during the ordeal at Beaverton Hyundai would be competent in completing the paperwork. Now the sales manager who said he would straighten things out defended Beaverton Hyundai by saying that we had requested the transfer - we apparently signed the paper work - but as anyone who has purchased a vehicle or a house knows that nothing is explained when the signing takes place. What is most disturbing is that we never drove our truck to the dealership so they had to look up the plate number somehow??? Well we have to wait until the DMV transfers the registration so we can transfer it back (3-6 months?). Problem is this dealership is no worse than the quality of competence one gets anywhere these days. But a screw up with the DMV is unforgivable. So I gave them 2 stars instead of average 3 stars.

My experience at the sales department of Beaverton Hyundai with Bryan, Brandon, and Ali was what I consider to be not typical. I was extremely impressed by their sincere approach, honesty, and willingness to really listen to my concerns. And, as a bonus, I thoroughly enjoyed our interactions. Kudos to the aforementioned sales people. I’m even going to add a, “Bravo!” to that!