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Wanted to thank Brian in the Service Dept., at Gresham Subaru for promptly addressing the issue I was having with my Cross-trek; he was professio...
Wanted to thank Brian in the Service Dept., at Gresham Subaru for promptly addressing the issue I was having with my Cross-trek; he was professional, well-mannered, courteous, and knowledgeable about my questions/concerns; even though the main problem was not solved, interestingly, I walked away feeling much better about everything because the customer service trumped the situation, it was top-notch). Thanks again, Brian, (you should be a trainer for others learning customer service)
Was a good experience. Helpful friendly. No pressure .
I was amazed on how Tracey got back to me via text or phone call letting me know when my car would arrive. When it came in he sent me pictures rig...
I was amazed on how Tracey got back to me via text or phone call letting me know when my car would arrive. When it came in he sent me pictures right away. Rami, even though he wasn't dealing with me, helped me out and got me into my car within an hour or so. I would come back to these guys and buy another car from Gresham Subaru.