Gresham Subaru

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
108 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 16, 2020

    Gresham Subaru sold me a used car with a "clean Carfax" that now has damage from the prior owner on the history report. The damage was from over a year... before they listed the car for sale, so it didn't just magically show up. They hid information from me

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 10, 2019

    I bought my 2018 Outback from this dealer and had a his buying experience. When the car needed some repairs I decided to go back to them for the work,... what a mistake that was! From the start, the service writer argued about every single item I brought up that needed attention. He then brought in another service writer to help him argue even more. I should have walked out right then, but at the time I assumed he was just a jerk and that the repair person would get to the bottom of the cars issues. Well, they only looked at a few of the items I brought up, didn't even bother looking at some of them, and worse made up excuses about the ones they couldn't figure out. After 2 weeks they said the car was ready, I come to get it and find they had left off bolts, damaged the window tint, and did a horrible job fixing rubber trim that was loose. I talked with the manager, while he was courteous, nothing got resolved, so I went to another dealer to fix Gresham Subarus mistakes. It was a real nightmare of an ordeal at Gresham, stay away if you value customer service.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 12, 2018

    I was looking for a used Crosstreck, I ended up getting a new one for almost the same price as used. I had a great experience at Gresham Subaru. I have... to give the credit to SAM ( Wesam Alsaifi) he really made the deal work for me and he was wonderful to work with. If you are going to get a Subaru I highly recommend SAM at Gresham Subaru. Thank you Sam

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 26, 2018

    I have been using Gresham Subaru for several years and all of my dealings with them have been great. The service people are friendly and very helpful.... When my last car was getting to the point where they couldn't guarantee the repairs would last they let me know. When I bought a new one the sales people were helpful and did not pressure me to buy anything I did not want.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 14, 2018

    This is how I see Gresham Subaru: Honest, Very Reasonable Prices, Fast Turnaround Service & very comfortable customer lounge with free food & beverages!... I have brought our 2013 Subaru XV Crosstrek to Gresham Subaru several times since July 2017 and every time, they have treated me with utmost respect. Drew G. and William W. have consistently provided excellent service, are very courteous, and respectful. They, the Subaru trained technicians, and the entire service department will only perform the necessary service and nothing else that your vehicle needs. Extremely honest folks! In addition, they are open seven days a week with an Express Service open on Sundays. Gresham Subaru Service Department is highly recommended!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 14, 2018

    SO incredibly easy to work with. I worked with both Lance and Tenna. I left with my dream car an extreme happy camper. No one could beat the price! Can’t... stress how EASY they made buying a car! I’m so relieved I didn’t have to spend hours haggling either. Truly amazing.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 13, 2018

    The sales person Jose was very nice and helpful. He followed up with an offer to help answer any questions I have about the operation of the vehicle. The... finance portion was perfect. Working with Brent was very smooth. I'm happy I chose Gresham Subaru

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 12, 2018

    I returned to the dealership after meeting Bashara Shahin the Subaru salesman. His faith in Jesus was a factor in my returning to work with him for a... car. I felt I could trust him for finding the right car and right price. He was very helpful and worked to accommodate our needs. The service manager was helpful and the whole staff worked together to make our experience a good one. We are enjoying the car more and more. This is the first Subaru we have owned. We have heard many good things about the vehicle we bought and we expect good service from it for our family. Thank You for our experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 8, 2018

    Bought a used Subaru there and had a problem. The service manager Steve took good care of me, also service writer Bryan was great help. When I got my car... back it was fixed correct and there was no charge. They even gave me a car to drive, I would tell anyone looking for a Subaru to buy it here! Thanks Guys....

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 3, 2017

    We started in the service department with Brian. I have owned a Subaru for a while now and Brian has always done the maintenance for me. We Brian learned... we were looking he gave me a loaner while my other vehicle was being services. When we were ready to buy he handed us over the sales and that is how we caught up with Jesus. Jesus is very friendly and took care of everything. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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