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Rich accommodated my last-minute request for a rental when I needed a flat repaired. It was repaired at just labor cost, and he completed my 30K service... during the same visit so that I would not have to come back as scheduled later in the week........highly professional and true concierge-level service........thank you.
I have bought two Volvos from Jim Fisher. They make it easy and fun to buy a new car. I have all of my servicing done on my car at Jim Fisher service department.... The service department technicians are friendly and helpful. The maintenance on my both of my cars has been excellent. When it is time for me to buy a new car I will buy it at Jim Fisher Volvo.
The 2013 XC 70 was purchased from Tom Kirby for the European Delivery Program. He made the process very easy. The entire program is financially beneficial... and a lot of fun. That was our 4th car from Fisher, but won't be our last. The service desk is very efficient and friendly. All work we've ever had done there was perfect. We have met other Volvo owners while walking through our neighborhood in Salem, and they all said they buy and get service from Ruth/Jim Fisher.
The mechanic discovered we needed new rear brake pads and an alignment. We were about to head off on a 400 mile trip. So glad he caught it. Marvin, the... service contact called us right away and we had the work done. The car was ready early and the dirty car we brought in was all nice and clean. Can't beat this service.
An all-around excellent dealership. For 20 years in Pennsylvania, we used a Volvo dealership owned by a friend. Even so, Jim Fisher Volvo is by far the... best dealership we have experienced, including a Mercedes Benz shop, and another Volvo dealership in New England.
Doran is an absolute professional. I had many questions in all different aspects of the car buying experience. I looked at many different models of the... Volvo lineup. Doran answered every question and didn't flinch. The entire experience at Jim Fisher is unlike any other dealership. My daughter and wife both commented how it didn't feel like we were at a dealership. That is the highest compliment I believe you can give in this space. From Doran (Sales Consultant) to Connor (Finance Manager) to Jim Fisher himself; our overall dealership experience was second to none. Thank you, Jim Fisher, for finally producing a car buying experience that is genuine and transparent. My family and I are grateful and it is refreshing to know that you have staffed a business with quality people. What a tremendous reflection of your character.
Jim Fisher Volvo, Portland, Oregon, provides consistently excellent service. Nick Tsytsyn is the service manager who handles my car. He is planning ahead... for some necessary maintenance, as I am frequently running low on oil.
The service team at Jim Fisher is top notch. Starting with service advisor Marvin Shaw. His communication and professionalism was outstanding. I would... recommend Jim Fisher to any Volvo owner.
I came in to get my vehicle serviced for the scheduled 60k mile maintenance on July 28th, 2020. Even in these unpredictable times brought on by COVID-19,... it was easy and prompt to drop-off my Volvo S60 at the dealership and I received it back even before the time communicated to me by the service staff.
We are on our second and third XC60's. We bought all three of them at Jim Fisher and have had every service performed there over the last 10 years. Every... single service visit with the Blue Team of Nick and Rich has been exceptional. When one is not available or on vacation, the other seamlessly covers and provides the same incredible service. This time, Rich was our Service Advisor, and he exceeded all of our exceptions with his friendliness, professionalism and attention to details. We could not be happier and more satisfied, and have no intention of anyone, but Jim Fisher Volvo, and Rich and Nick touching our cars!