Valu Ford Chrysler

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(199 reviews)
Visit Valu Ford Chrysler
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–2:00pm 7:00am–2:00pm
Sunday Closed Closed
New (320) 589-5425 (320) 589-5425
Used (320) 589-5420 (320) 589-5420
Service (320) 589-5410 (320) 589-5410

Inventory

See all 134 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2006.
Valu Ford & Chrysler treats every customer like a next-door neighbor. We provide high quality pictures and accurate descriptions for our entire online inventory.
Our goal is to keep it simple for our customers including such conveniences as a mobile website indoor drive-up and delivery areas courtesy vehicles for service customers as well as training and support after every sale.

To sum it up we're proud of our cars proud of our prices and proud to be serving you!
I'll see you there!

Service center

Phone number (320) 589-5410

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Worst experience ever!!

In November of 2022, my husband and I traveled to Valu Ford from Detroit lakes, MN. I had just sold my car and had been searching online for a Subaru Outback. When we arrived, I was told that without a trade-in, the price was $1000 more than the website listed. I wanted the car, so I continued, despite the $1000 increase. The salesman told me another person called with an offer shortly after I had called so they wouldn't negotiate. I wanted to pay cash. They disputed that, stating the deal could be done that night with 100% financing. They also pushed GAP. It's credit protection insurance. I have bought several vehicles in the past. Never have I felt so pushed in to agreeing to finance with their credit company. Not to mention gap insurance! Is it because I am a woman? I wanted the car because I had been searching for awhile. Ultimately, I left feeling totally jilted! I got home, removed the Valu Ford sticker, and paid off the credit company ASAP! And to add to the painful experience, it took 6 months to receive the title! I stopped at my local DMV to inquire about the title. They searched it and found that it was delayed by the dealer. Never would I ever buy another vehicle from these scammers! I even sent a snapshot of the advertised price with no mention of $1000 increase for no trade-in. Don't trust Valu Ford!!

1.0

Worst experience ever!!

In November of 2022, my husband and I traveled to Valu Ford from Detroit lakes, MN. I had just sold my car and had been searching online for a Subaru Outback. When we arrived, I was told that without a trade-in, the price was $1000 more than the website listed. I wanted the car, so I continued, despite the $1000 increase. The salesman told me another person called with an offer shortly after I had called so they wouldn't negotiate. I wanted to pay cash. They disputed that, stating the deal could be done that night with 100% financing. They also pushed GAP. It's credit protection insurance. I have bought several vehicles in the past. Never have I felt so pushed in to agreeing to finance with their credit company. Not to mention gap insurance! Is it because I am a woman? I wanted the car because I had been searching for awhile. Ultimately, I left feeling totally jilted! I got home, removed the Valu Ford sticker, and paid off the credit company ASAP! And to add to the painful experience, it took 6 months to receive the title! I stopped at my local DMV to inquire about the title. They searched it and found that it was delayed by the dealer. Never would I ever buy another vehicle from these scammers! I even sent a snapshot of the advertised price with no mention of $1000 increase for no trade-in. Don't trust Valu Ford!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Horrible service

Drive a hour in a half to buy a truck , money in hand . Asked them to please let us know if any issues at all with truck . Sale person said none , ripped seat ( didn't want to fix & chip in windshield ) Knowledge for big trucks Zero !!! TOTAL PRICE WAS $2000 GRAND OVER STATED WHEN SIGNING PAPERS . THANK GOD I ASKED TO SEE GRAND TOTAL BEFORE I SIGNED . It's not my issue if the sales person gave us the wrong price for tax they should have stood by their word instead of just LIFTING their shoulders and saying OK walk away. WASTED DAY !!

1.0

Horrible service

Drive a hour in a half to buy a truck , money in hand . Asked them to please let us know if any issues at all with truck . Sale person said none , ripped seat ( didn't want to fix & chip in windshield ) Knowledge for big trucks Zero !!! TOTAL PRICE WAS $2000 GRAND OVER STATED WHEN SIGNING PAPERS . THANK GOD I ASKED TO SEE GRAND TOTAL BEFORE I SIGNED . It's not my issue if the sales person gave us the wrong price for tax they should have stood by their word instead of just LIFTING their shoulders and saying OK walk away. WASTED DAY !!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Beautiful dealership and very friendly employees a

The second vehicle I have purchased at this dealership. Mike spent time very thoroughly describing the pros and cons of 5 vehicles I had a chance to test drive . We were able to find one that best met our needs and a price we could handle . Caleb in financing spent a great deal of time getting me the best rate . He was very thorough in explaining all the paperwork I was signing and plan options that were available . Very comfortable and clean dealership . Beverages and snacks while we were waiting . Detail personnel very thorough and very friendly.

5.0

Beautiful dealership and very friendly employees a

The second vehicle I have purchased at this dealership. Mike spent time very thoroughly describing the pros and cons of 5 vehicles I had a chance to test drive . We were able to find one that best met our needs and a price we could handle . Caleb in financing spent a great deal of time getting me the best rate . He was very thorough in explaining all the paperwork I was signing and plan options that were available . Very comfortable and clean dealership . Beverages and snacks while we were waiting . Detail personnel very thorough and very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Valu ford sales department

Jordan and Amanda did a great job of taking care of me. Made the process smooth and easy. Very clean show floor as well. Great place.

5.0

Valu ford sales department

Jordan and Amanda did a great job of taking care of me. Made the process smooth and easy. Very clean show floor as well. Great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Awesome dealership to purchase a vehicle.

Farrah is the salesperson to deal with. Awesome deal and great customer service. Went beyond what was expected. No pressure and an enjoyable experience. Thanks

5.0

Awesome dealership to purchase a vehicle.

Farrah is the salesperson to deal with. Awesome deal and great customer service. Went beyond what was expected. No pressure and an enjoyable experience. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3.0

Buying a 2021 Jeep Cherokee

We had an appointment to pick up our new car. The dealer was busy visiting with other people and ignored us most of the time. We felt insignificant. It was stressful.

3.0

Buying a 2021 Jeep Cherokee

We had an appointment to pick up our new car. The dealer was busy visiting with other people and ignored us most of the time. We felt insignificant. It was stressful.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Manager

Mike was who I dealt with and he was great to work with . Mike was not pushy at all and it took me a day to decide

5.0

Manager

Mike was who I dealt with and he was great to work with . Mike was not pushy at all and it took me a day to decide

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Retired Engineer

Great experience, super salesman. Have already given a potential buyer the information to contact the dealership. Good location, good facilities. I have not been to a dealer in a while, I visited 7 this time and this was top 2.

5.0

Retired Engineer

Great experience, super salesman. Have already given a potential buyer the information to contact the dealership. Good location, good facilities. I have not been to a dealer in a while, I visited 7 this time and this was top 2.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Purchased pick-up over the phone

I had been checking Valu Fords website and found a pick-up I liked. I bought it site unseen. Sales lady Michele sent me photos and videos. Michele did exactly what she said she would do. The dealership and employees seem to be very honest, not what I’ve been used to in the past. Great experience!

5.0

Purchased pick-up over the phone

I had been checking Valu Fords website and found a pick-up I liked. I bought it site unseen. Sales lady Michele sent me photos and videos. Michele did exactly what she said she would do. The dealership and employees seem to be very honest, not what I’ve been used to in the past. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Excellent, caring and prompt service!

Michele Harding was prompt to get the ball rolling with our need for a new vehicle. She knew what we needed and found the right car for us within minutes. She personally delivered the car to us and did the paperwork with us in our home, an hour from the dealership! That IS service, caring, above and beyond! Thank you Michele.

5.0

Excellent, caring and prompt service!

Michele Harding was prompt to get the ball rolling with our need for a new vehicle. She knew what we needed and found the right car for us within minutes. She personally delivered the car to us and did the paperwork with us in our home, an hour from the dealership! That IS service, caring, above and beyond! Thank you Michele.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 199 reviews