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Riverside Chevrolet Buick GMC Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were very prompt in calling before any other

They were very prompt in calling before any other repairs or ordering of parts needed to be done. We are grateful and happy with the work . Thank you

They were very prompt in calling before any other

They were very prompt in calling before any other repairs or ordering of parts needed to be done. We are grateful and happy with the work . Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car serviced

Everything was smooth, on time,pleasant to work with.

Car serviced

Everything was smooth, on time,pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful customer service

Our salesperson Clint did an excellent job helping my daughter find the perfect car. Telicia worked with us on financing to ensure a great deal that my daughter could afford. Customer service was exceptional. I would definitely recommend Riverside Chrysler for any of your car needs.

Wonderful customer service

Our salesperson Clint did an excellent job helping my daughter find the perfect car. Telicia worked with us on financing to ensure a great deal that my daughter could afford. Customer service was exceptional. I would definitely recommend Riverside Chrysler for any of your car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUMMER

Bought a car,($5.700) found out afew weeks after it needs about $6000 in repairs. Transmision and rack and pinion. They Would not Help.Pretty sad way to do business

BUMMER

Bought a car,($5.700) found out afew weeks after it needs about $6000 in repairs. Transmision and rack and pinion. They Would not Help.Pretty sad way to do business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Doing business in out home town

Very helpful. Kind people and good service . Donny and Travis were the employees that were at our service and they were very professional and kind.

Doing business in out home town

Very helpful. Kind people and good service . Donny and Travis were the employees that were at our service and they were very professional and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Riverside Chevrolet

Everyone was very friendly and approachable. Lenny explained all the features of our truck and set up our bluetooth, etc. The process was smooth, we didn't feel any pressure. The "add -ons" we're fully explained and we choose a few of them and are well satisfied with the timely way they were taken care of. This dealership is great to work with,. We are a return customer and will continue to do business with them.

Riverside Chevrolet

Everyone was very friendly and approachable. Lenny explained all the features of our truck and set up our bluetooth, etc. The process was smooth, we didn't feel any pressure. The "add -ons" we're fully explained and we choose a few of them and are well satisfied with the timely way they were taken care of. This dealership is great to work with,. We are a return customer and will continue to do business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Tire

Good job. Very professional. Short wait time. The facility was clean and was set up for social distancing.

New Tire

Good job. Very professional. Short wait time. The facility was clean and was set up for social distancing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Highly recommend

We buy all our cars here, get them all serviced here and genuinely love every one here! We stick around especially for Mike Richer, though, to be honest. Well, and the awesome service department folks!

Highly recommend

We buy all our cars here, get them all serviced here and genuinely love every one here! We stick around especially for Mike Richer, though, to be honest. Well, and the awesome service department folks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New (used) car after 2-3 months needed repair

I have mixed feelings. As I was taken care of with my extended warranty for the repairs and Riverside picked up my car in Green Bay and paid for my bill at Chrysler World, I was disappointed with the cleanliness and odor and a few minor mechanical issues with the loaner. Also, my gas tank wasn't where it was when it went to the shop. I had nearly a full tank of gas when my engine quit working, and when I got it back it was just above half. I understand it was used to drive my car back to me (from Escanaba, MI to Pulaski, Wi), but it should have been filled to where it was, like with anytime someone uses a loaner car and gives it back to the dealership with the amount of gas it had. Also, with most dealerships I've heard of, I was expecting my car to be washed. Not a big deal though, as I was happy to have my car back. The major things were all taken care of, but just quite a few small things added up. The customer service with everyone I talked to was excellent and they reassured me everything was being done right and so far my vehicle is driving wonderful! I would recommend riverside Ford/Chevy, with the consideration of working on the few small things I have mentioned.

New (used) car after 2-3 months needed repair

I have mixed feelings. As I was taken care of with my extended warranty for the repairs and Riverside picked up my car in Green Bay and paid for my bill at Chrysler World, I was disappointed with the cleanliness and odor and a few minor mechanical issues with the loaner. Also, my gas tank wasn't where it was when it went to the shop. I had nearly a full tank of gas when my engine quit working, and when I got it back it was just above half. I understand it was used to drive my car back to me (from Escanaba, MI to Pulaski, Wi), but it should have been filled to where it was, like with anytime someone uses a loaner car and gives it back to the dealership with the amount of gas it had. Also, with most dealerships I've heard of, I was expecting my car to be washed. Not a big deal though, as I was happy to have my car back. The major things were all taken care of, but just quite a few small things added up. The customer service with everyone I talked to was excellent and they reassured me everything was being done right and so far my vehicle is driving wonderful! I would recommend riverside Ford/Chevy, with the consideration of working on the few small things I have mentioned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service department is second to none!

love the service i get from Riverside Chevy in Escanaba!

Service department is second to none!

love the service i get from Riverside Chevy in Escanaba!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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