Reviews

4.9 out of 5 4.9
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 14, 2018

    Wait time was very short, two service items were taken care of in no time , the parts dept ordered my parts and they were there when I was told they would... be, Justin was exceptional in getting me in and out as promised, I really enjoyed coming to this Dealer to buy and the service was excellent. I might ad that Mike, my salesman was a no nonsense Professional, he had me in and out of there in no time at all, I will be back to buy another car or truck some time in the near future

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review, Bob! Your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additi...onal we can do for you.

  • 5.0 out of 5
    February 7, 2018

    Rick Bowman is Amazing..He made the whole experience stress free.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mindy Peterson, thank you for your kind review; we are happy to pass along your comments to Rick!

  • 4.0 out of 5
    February 6, 2018

    I only have one negative comment. I was in your facility to get the first oil change on my new car. I have always had excellent service with no negative... comments. This time there was a minor thing I would like to comment on. The windshield washer receptacle was not filled. That is not a major item, just an annoyance.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Freda, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    January 30, 2018

    Weve purchased from Swains before. Terry is amazing! Weve referred multiple people-they were all extremely pleased!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    CReid, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response!

  • 5.0 out of 5
    October 7, 2017

    Swain's is great to work with, buying a car or taking one in for service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 5, 2017

    Everyone was very professional and courteous! Always love doing business with Swain Motirs! Will, Rick and Rick are great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 5, 2017

    We had a very pleasant experience at Swain Motors. They couldn't have a better salesman the Willy person then Willy. He was very personable.professional,... curtious,not pushy, did all he could for us.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 18, 2017

    I have always loved the way I am treated at Swain Motors. I will keep coming back there and telling my friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    November 18, 2016

    I had large repair done that soon failed. No warranty because Swain Motors did not replace some worn internal parts. Their response? Bad! Doug, the service... manger was uncooperative and rude. Friends told me not to use them because they had a bad experience too, but in the interest of expediency I let them repair it to have a complete failure just weeks later. NO warranty either! What's up with that! NEVER AGAIN!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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