Reviews
Write a reviewCrock of crap!
They blow smoke up everyone's a**. They don't offer anything for trade value. The vehicles are over priced. They don't go off kbb or nada value. I would never send anyone there. Very poor in customer service. To them the customer is always wrong!
Crock of crap!
They blow smoke up everyone's a**. They don't offer anything for trade value. The vehicles are over priced. They don't go off kbb or nada value. I would never send anyone there. Very poor in customer service. To them the customer is always wrong!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They treated us well...I would really recommend t
Our Chevy equinox stopped running...we didn't buy it from Mora Chevrolet...we got to their dealership and they scanned it and found the issue and fixed it in less than 45 minutes...and they were gracious and kind....lovely people...great service....thanks Mora Chevrolet....you are tops..Jerry and Joy Novak
They treated us well...I would really recommend t
Our Chevy equinox stopped running...we didn't buy it from Mora Chevrolet...we got to their dealership and they scanned it and found the issue and fixed it in less than 45 minutes...and they were gracious and kind....lovely people...great service....thanks Mora Chevrolet....you are tops..Jerry and Joy Novak
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
No problem in selling a bad car
We went shopping for a used car. We saw a 2016 Equinox. We asked about this brand and the history of high oil consumption of these brands. They said that is was mostly older models. They told us that they have a extended warranty that is much better than what you see on TV. We believed what they said and purchashed the car. The car used 3 quarts of oil at 1500 miles. We took it to another Chevy dealer. The car failed the oil consumption test and was almost out of coolant. Yhe dealer said it would cost 5000-7000 dollars to fix. They had to replace the radiator and water pump as well. The warranty does not cover oil consumption problems. (I am sure they knew that oil consumption issues were not covered!) Now we are stuck paying a loan, warranty and a huge repair bill. After the repair, it still burns oil. At least we are ethical and in all good consciense, cannot sell this car to someone else unlike a company that had no problem selling it to us.
No problem in selling a bad car
We went shopping for a used car. We saw a 2016 Equinox. We asked about this brand and the history of high oil consumption of these brands. They said that is was mostly older models. They told us that they have a extended warranty that is much better than what you see on TV. We believed what they said and purchashed the car. The car used 3 quarts of oil at 1500 miles. We took it to another Chevy dealer. The car failed the oil consumption test and was almost out of coolant. Yhe dealer said it would cost 5000-7000 dollars to fix. They had to replace the radiator and water pump as well. The warranty does not cover oil consumption problems. (I am sure they knew that oil consumption issues were not covered!) Now we are stuck paying a loan, warranty and a huge repair bill. After the repair, it still burns oil. At least we are ethical and in all good consciense, cannot sell this car to someone else unlike a company that had no problem selling it to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
I bought a 2010 Jeep from them, over $17000. The interior of the vehicle was very dirty. I've bought cars from dealers before, they're at least vacuumed out. Pre-purchase, there was a known problem which was that the tire light was on. The sales guy said he'd checked the tires himself and they were fine, but they couldn't replace the sensor because they didn't have the right tool. After purchase, I took the vehicle to a local shop to get the sensor replaced. That shop wouldn't do it because the tires on this 12 year old vehicle were all 15-17 years old. I emailed the dealership and got a call back but after a few days they informed me that I couldn't prove the tires were unsafe so they wouldn't do anything. I sent pictures of the DOT code and cracks within the treads, and offered to bring the vehicle to them so they could see for themselves. I doubt that I'll ever buy another vehicle from them or have any service performed there.
Poor customer service
I bought a 2010 Jeep from them, over $17000. The interior of the vehicle was very dirty. I've bought cars from dealers before, they're at least vacuumed out. Pre-purchase, there was a known problem which was that the tire light was on. The sales guy said he'd checked the tires himself and they were fine, but they couldn't replace the sensor because they didn't have the right tool. After purchase, I took the vehicle to a local shop to get the sensor replaced. That shop wouldn't do it because the tires on this 12 year old vehicle were all 15-17 years old. I emailed the dealership and got a call back but after a few days they informed me that I couldn't prove the tires were unsafe so they wouldn't do anything. I sent pictures of the DOT code and cracks within the treads, and offered to bring the vehicle to them so they could see for themselves. I doubt that I'll ever buy another vehicle from them or have any service performed there.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you team mora Chevrolet and Buick
I was on a website looking for a used low mile F150 , and on mora Chevrolet and Buick they had one I was interested in so I called them and talked to Brittany and asked questions about the truck she said I go outside and look under the truck and see ,wow that is service, when I got off the phone I was happy to take the 1.5 hr ride to check this truck out , when I got there we took the truck for a drive and I loved the truck as advertised, then I told her I wanted the truck and she introduced me to Todd H. Went into his office and we talked numbers , he set me up with everything thar you NEED when spending your hard earned money, I put down money and put that towards the GAP insurance, that Todd .H told me I should think of getting 5 year 75.000 MI warranty, well two weeks later I totaled it, and he saved me alot of grief, so I called Todd and asked him to find me another truck like the 1st one and he worked hard at finding me the truck that I love , and the team at mora Chevrolet and Buick will work hard to help you get what you are looking for no matter what it is ,even a Ford , thank you Brittany, Todd H, and the rest of your team for everything you've done to make buying a truck fun and enjoyable, YF Dino
Thank you team mora Chevrolet and Buick
I was on a website looking for a used low mile F150 , and on mora Chevrolet and Buick they had one I was interested in so I called them and talked to Brittany and asked questions about the truck she said I go outside and look under the truck and see ,wow that is service, when I got off the phone I was happy to take the 1.5 hr ride to check this truck out , when I got there we took the truck for a drive and I loved the truck as advertised, then I told her I wanted the truck and she introduced me to Todd H. Went into his office and we talked numbers , he set me up with everything thar you NEED when spending your hard earned money, I put down money and put that towards the GAP insurance, that Todd .H told me I should think of getting 5 year 75.000 MI warranty, well two weeks later I totaled it, and he saved me alot of grief, so I called Todd and asked him to find me another truck like the 1st one and he worked hard at finding me the truck that I love , and the team at mora Chevrolet and Buick will work hard to help you get what you are looking for no matter what it is ,even a Ford , thank you Brittany, Todd H, and the rest of your team for everything you've done to make buying a truck fun and enjoyable, YF Dino
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not the best experience at all, won’t be back.
Top dollar for theirs and Jack squat for yours, is apparently the motto. And no negotiation whatsoever!! Are we here to sell cars or not?? Would not refer anyone here.
Not the best experience at all, won’t be back.
Top dollar for theirs and Jack squat for yours, is apparently the motto. And no negotiation whatsoever!! Are we here to sell cars or not?? Would not refer anyone here.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi JC, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
Rose and Dan Dunn
Great place, great people excellent service, Mark A. is the Best!
Rose and Dan Dunn
Great place, great people excellent service, Mark A. is the Best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
I talked with Kevin, at Mora Chev, and just that morning...
I talked with Kevin, at Mora Chev, and just that morning a lease return had come in...2017 deep red equinox -immaculate! We are happy with our deal and everything went smoothly! Brittany has followed up with us! Stan & Marcia J Elk River
I talked with Kevin, at Mora Chev, and just that morning...
I talked with Kevin, at Mora Chev, and just that morning a lease return had come in...2017 deep red equinox -immaculate! We are happy with our deal and everything went smoothly! Brittany has followed up with us! Stan & Marcia J Elk River
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer
I always appreciate the people and service at Mora Chev. They don't pressure you into buying something, they help you find the right car for you.
Customer
I always appreciate the people and service at Mora Chev. They don't pressure you into buying something, they help you find the right car for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mora Chevy
Very stress free environment. Friendly hometown business.
Mora Chevy
Very stress free environment. Friendly hometown business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you for taking the time to leave a review for us at Mora Chevrolet Buick. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!