Parsons of Eagle River

3.7 out of 5 3.7
Rectangle 48
Sales 8:00 AM - 4:00 PM
Service 8:00 AM - 12:00 PM

Parsons of Eagle River Hours

Sales

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2015

The Parsons family has been serving the Northwoods of Wisconsin since 1935. We are proud to have served generations and

...

look forward to earning business for generations to come! Visit us online at www.parsonsofeagleriver.com or in person at 5353 Highway 70 West Eagle River, WI (just West of the intersection of Highway 70 West and Highway 17 South). We hope to "See you soon"!

"Striving to do what's best for you!"

Service

Wheel Balance

$45

Tire Rotation

$20

Oil, Filter Change

$28.95 and up*

Wheel Alignment (RWD)

$69.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 30, 2019

    Very pleasant experience, everyone is always very friendly at this dealership

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 18, 2018

    Go there if you want to spend 3 times the cost of another mechanic shop. Plus it takes 1-1/2 weeks just get your vehicle fixed. I decided to give them... a try and was quoted $1600 for a repair....thought it was a bit high but figured I was in a pinch so gave the go ahead. Then the next day received a call that they were having problems removing parts because of rust so they were going to have to replace a steering box...online price $344 but all of a sudden my price went to $3000.00 I told them to put it out in the parking lot that I was going to come pick it up. I walked in to get my keys and pay my bill...$128 for an inspection fee. Not one thanks for stopping, how can we help you or any type of a greeting when I arrived. Customer service needs a lot of work. Brought my truck to another mechanic shop got the same repairs done plus to additional items fixed for $1350 all said and done. Curious on how that happens. Never shop or give my business here again sorry.

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  • March 3, 2018

    I was greeted by a friendly service technician who promptly processed my paperwork. I was offered a ride back home. When the car was done they called... and came to pick me up. Very good experience!

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 16, 2016

    As always, an excellent job with friendly service. Thanks.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your 5 star review and of course your past business as well! We sincerely appreciate both and look forward to serving you in the future...!

  • 5.0 out of 5
    December 12, 2016

    One of the cleaness facilities around. One could eat off the floor

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Doug, Thank you so much for taking the time to share your experience with others! We greatly appreciate this, as well as all of your business through...out the years. And, we hope to continue to earn your business long into the future! Have a Merry Christmas!

  • 5.0 out of 5
    November 10, 2016

    I was preparing my 2013 Equinox LTZ (purchased new in May of 2014) for winter by cleaning it inside and out. To my dismay I found a 1"x5" rust spot on... the inside bottom of the rear passenger door. Couldn't believe it and I couldn't remember if the vehicle was at 36k or 38k, I was really upset. When I showed the spot to my husband; he said, "Call the dealership and see what they say". Yeah right it's Sat, afternoon. Well I took my husband's advice and called. I reached the Collision Center Manager, Dave Menden, at Parson's of Eagle River, Inc. (Eagle River, WI a half hour from our home). Dave said, "bring the car in and I'll take a look at it". I was so surprised, he was really interested in taking care of the problem. When I arrived Dave checked in the computer system and found that we were ten miles shy of being over the warranty. He said we will fix that door and do the other three too. He also arranged for me to have a free rental car for the days my vehicle would be in the shop. I was so relieved and happy that my vehicle was going to be repaired and Dave really gave me exceptional customer service. Thank you Dave and thank you Parsons of Eagle River, Inc. you made my day and gave me another reason to say I am a Proud Chevy owner!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Bonnie, Thank you so much for your kind review and for doing business with Parsons! We'll be sure to pass your kind words on to Dave. We look forwar...d to serving you in the future!

  • 5.0 out of 5
    November 9, 2016

    Excellent to deal with everyone was very pleasant will be back in the future

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  • 5.0 out of 5
    November 9, 2016

    Excellent to deal with everyone was very pleasant will be back in the future

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Jim, Thank you so much for your business and your kind review! It was our pleasure to serve you and we look forward to in the future as well!

  • 5.0 out of 5
    October 26, 2016

    Everyone at Parson's were friendly and very helpful.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Chris, Thank you for your business and your kind comments regarding your service at our dealership! We appreciate both sincerely and look forward to ...serving you in the future!

  • 5.0 out of 5
    September 29, 2016

    Great simple fast and friendly service and parts experience .. Keep up the great work!!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you so much for your kind words! We sincerely appreciate them and your business!

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