Denny Menholt Ford

4.6
(306 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

4.6
(306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Ed & Kristen Ramirez

We consider John Lovell and team at Denny Menholt Ford almost family, as we have purchased multiple vehicles from them over the years. They are our go to place for Auto needs.

5.0

Ed & Kristen Ramirez

We consider John Lovell and team at Denny Menholt Ford almost family, as we have purchased multiple vehicles from them over the years. They are our go to place for Auto needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Edward, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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5.0

Great buying experience!

Justin Korang is the best and most honest sales person. Our family only buys vehicles from him.

5.0

Great buying experience!

Justin Korang is the best and most honest sales person. Our family only buys vehicles from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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5.0

Ford Focus

I would recommend them to anyone. I would recommend Denny across the state to anyone.

5.0

Ford Focus

I would recommend them to anyone. I would recommend Denny across the state to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Curtis, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

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5.0

John grinolds

John Logan and Brian were awesome to work with made my purchase a positive experience also love my new bronco sport!

5.0

John grinolds

John Logan and Brian were awesome to work with made my purchase a positive experience also love my new bronco sport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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5.0

Great Service

Great they were very nice and did a great job.They kept toy up to date on what and how it was going on your car

5.0

Great Service

Great they were very nice and did a great job.They kept toy up to date on what and how it was going on your car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joe, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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5.0

Great Dealership

Our experience with the service department was excellent. Everything went on time and efficiently. Employees we came in contact with were all friendly and pleasant. I'd recommend this dealership to anyone.

5.0

Great Dealership

Our experience with the service department was excellent. Everything went on time and efficiently. Employees we came in contact with were all friendly and pleasant. I'd recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Terrible service department

Called to make an appointment to get my truck in to get diagnosed. Was told by their service tech to bring it in that week and they would get it diagnosed so I could get it fixed. My truck ended up sitting 5 weeks there without getting repaired only to get told a different story each time I called to check on my vehicle. Then the last and final week it was there I was told it wasn?t even on the schedule to get repaired after it has been sitting in their lot for 5 WEEKS! Now tell me why would I just let my vehicle sit there to get repaired if it wasn?t on the schedule?? Worst service department I?ve ever dealt with.

1.0

Terrible service department

Called to make an appointment to get my truck in to get diagnosed. Was told by their service tech to bring it in that week and they would get it diagnosed so I could get it fixed. My truck ended up sitting 5 weeks there without getting repaired only to get told a different story each time I called to check on my vehicle. Then the last and final week it was there I was told it wasn?t even on the schedule to get repaired after it has been sitting in their lot for 5 WEEKS! Now tell me why would I just let my vehicle sit there to get repaired if it wasn?t on the schedule?? Worst service department I?ve ever dealt with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Ford Explorer- great customer service

Tiara was wonderful. She was very informative and offered great help. Mike made the financing easy and comfortable. What a great team to have worked with.

5.0

Ford Explorer- great customer service

Tiara was wonderful. She was very informative and offered great help. Mike made the financing easy and comfortable. What a great team to have worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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3.0

Steve anderson

Shopped on line but calls and text messages are not what I next all day long it interferes with my work and my family time.

3.0

Steve anderson

Shopped on line but calls and text messages are not what I next all day long it interferes with my work and my family time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

Worst service advisors and are rude/ disrespectful

If you want to take your vehicle somewhere where they won’t work on it properly, take it in to the shop where it sits for weeks on end while they do nothing, drive your vehicle around town and put a few hundred miles on your truck, then Denny menholt ford is the place to go. Some of the most shoddy workmanship is done here and instead of owning up to it they will blame the customer and say it is their fault the truck isn’t working. They have fixed one part and broke numerous parts trying to fix said part and they will lie when you tell them they broke something and say “it wasn’t us”. If you plan on spending $70k on a vehicle please for the love of god do not go here.

1.0

Worst service advisors and are rude/ disrespectful

If you want to take your vehicle somewhere where they won’t work on it properly, take it in to the shop where it sits for weeks on end while they do nothing, drive your vehicle around town and put a few hundred miles on your truck, then Denny menholt ford is the place to go. Some of the most shoddy workmanship is done here and instead of owning up to it they will blame the customer and say it is their fault the truck isn’t working. They have fixed one part and broke numerous parts trying to fix said part and they will lie when you tell them they broke something and say “it wasn’t us”. If you plan on spending $70k on a vehicle please for the love of god do not go here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brian, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please give us a call at (406) 494-6333 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

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