Don Johnson's Hayward Motors Chevrolet Buick

4.9
(171 reviews)
Visit Don Johnson's Hayward Motors Chevrolet Buick
Sales hours: 8:00am to 4:00pm
Service hours:
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Service Sales
Monday 8:00am–5:00pm 8:00am–6:00pm
Tuesday 8:00am–5:00pm 8:00am–6:00pm
Wednesday 8:00am–5:00pm 8:00am–6:00pm
Thursday 8:00am–5:00pm 8:00am–6:00pm
Friday 8:00am–5:00pm 8:00am–6:00pm
Saturday Closed 8:00am–4:00pm
Sunday Closed Closed
New (715) 403-5387 (715) 403-5387
Used (715) 403-5390 (715) 403-5390
Service (715) 403-5388 (715) 403-5388

Reviews

4.9
(171 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

I have gone to Don Johnson Motors for many years and have...

I have gone to Don Johnson Motors for many years and have never been disappointed in the quality of the service and salesmanship. I tend to do a lot of big-city and long-distance driving, and Adam had me test-drive a new Buick Encore GX which suited me perfectly. Throughout the process, Adam was most considerate and answered all questions. The price and terms were agreeable, and a recent 300-mile excursion on a variety of Wisconsin roads really convinced me of my decision. This was a good deal.

2.0

I wouldn’t recommend anyone to go to Don Johnson of...

I wouldn’t recommend anyone to go to Don Johnson of Hayward if my life depended on it. I just spent 40K on a truck there and it has issues. They fixed the back up camera for free which is cool and all but it also pulls way to the right. They tried charging me $110 to look at it. After I spent all that money there 2 weeks ago. Their communication sucks. The salesmen told me everything was perfectly fine and checked out even the windshield wipers. They tried getting me to pay another $25 to get one replaced because it’s got a streak. It has no streak they don’t want what’s in your best interest they want to suck all the money you’ve got from you. Also I had some questions after I bought the vehicle and the attitude I got from them was kind of frightening. Do better. Worst experience ever. On the other hand, Timber ford of Hayward is always glad to help and has the best Customer service in the area.

5.0

Great service. Very professional. My car was serviced in...

Great service. Very professional. My car was serviced in a timely fashion. I am very happy and pleased about that. Keep up the good work.

5.0

1968 Chevelle

Was fast at a diagnosis,fixed the problem, now it runs as it should. Thank You guys !!

5.0

Excellent service and willingness to communicate and...

Excellent service and willingness to communicate and support customer. Went above and beyond and were able to solve an issue other dealers could not resolve

5.0

Wonderful experience at Don Johnsons Hayward. Chris was...

Wonderful experience at Don Johnsons Hayward. Chris was very professiona and friendlyl. Took me through the buying process without a hitch. Also took me around the dealership and introduced me to the different shops and personnel. Nice touch. Todd was also very professional and friendly during processing of all the paperwork.

5.0

They had the truck I wanted.

Kaylee and Rob were fantastic, I bought a 2018 GMC Canyon, and couldn’t be happier. I definitely recommend them and will be back next time we need a car or truck.

Dealer response

Thank you so much for your excellent review, Craig! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kaylee and Rob to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

5.0

Great Experience on buying a 2017 Chevy Traverse

Great Experience on buying a 2017 Chevy Traverse! Chris Eads made the whole thing stress free. Thanks for the good service and look forward to dealing with you in the future.

Dealer response

Thank you so much, Tom, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chris to be a positive one. We hope you enjoy your new Chevy Traverse, and don't hesitate to reach out if you need anything else.

5.0

Chris & Todd made it so easy for us & we love our new...

Chris & Todd made it so easy for us & we love our new 2016 GMC Terrain! Won’t be the last vehicle we buy from them!

4.0

Routine maintenance was performed satisfactorily-no...

Routine maintenance was performed satisfactorily-no issues or complaints. What is annoying as xxxx is that a review is expected/pushed EVERY time we have routine maintenance done. An oil change is not a big deal that requires a review every time.....I wish you'd stop