Stirling Honda

I’m really disappointed with my experience yesterday. My vehicle had already been serviced and was ready to go, but another car was blocking it in. Instead of moving the other vehicle so I could leave, I was left waiting for approximately 45 additional minutes. I understand that things happen, but I don’t understand why I had to sit and wait that long when the situation could have been resolved by simply moving the vehicle that was blocking mine. My time is valuable, and waiting an extra 45 minutes after my service was already completed was extremely frustrating and unnecessary. I expected better customer service from a Honda dealership. I hope management addresses situations like this so other customers aren’t left waiting unnecessarily after their service is complete.

Highly sales oriented. I felt extremely pressure while just spending time to look. Even after feel uncomfortable they did not stop.

I absolutely would NOT purchase a vehicle from Stirling Honda, horrible deceptive sales managers, period!

When I went to try and buy car 2 weeks ago got runaround from JT (apparently Jared) and when I checked in 2 days later to look at the car he said would be available and he would call me that day he didn't even work that day. Another guy gave runaround on a different car. They both acted like they didn't care if they sold me a car or not! So last week I gave my $21k to Bud Clary and they treated me well and with respect. Won't ever deal with Stirling again.

I walked into the showroom knowing exactly what I wanted. They didn't have the vehicle that I wanted, but they said that they could make another model just like it. I'm not a car expert, and there wasn't enough time to thoroughly look through everything to see how it compared. One of the very important items I needed was a tow package with a 2 inch receiver. The salesman I was working with assured me that they could make it happen. After nearly a month, the added items were installed, but there was a HUGE problem. A tow package with a 1 1/4" receiver was installed. I told the service department that there must be some mistake. They treated my like I was the idiot because they said that Honda doesn't even make a 2" receiver that fits my car. I had a long talk with the salesman that I had worked with, and he did not take any responsibility for the mistake and showed no remorse. I asked if they could take off the tow package and credit me back, and they said they "couldn't" do it. I went to U-Haul to get the correct receiver, but they really struggled with the install because the removal of the incorrect tow package was very difficult due to the sloppy and poor workmanship by the dealership. All I can say is this... I won't buy another car from Stirling because they are not trustworthy and honest.

I purchased my Honda CRV from Stirling. I was so impressed by the sales staff. The buying process was quick and easy. My husband bought his Honda Accord from Stirling a few years ago and was equally impressed with Stirling. I took my car back to the shop a few days ago for a minor computer glitch. They fixed the problem quickly. I would definitely recommend this dealership to anyone.

Awful. I purchased a new car outright. I asked the finance guy to call me when they recieved the deposit, he did not. They kept my vehicle 2 days knowing I had no other transportation because the salesman that helped me had his days off. All somebody had to do was give me the keys and let me sign several documents. they aren't a team. The salesman, Taylor then called me on his day off and promised he would pick me up at 10am the following day, he did not. When I called up upset I was told "I don't know what's going on. You're talking to the wrong person " that's not an acceptable answer for a reputable business. The correct answer is "I'm sorry. Let me find somebody who can help you" after yelling at them I was given my keys, singed 2 documents and left. 3 days ago I called about a title question. I was told the finance guy would call me. He did not. Worst place ever

I bought a used car here that supposedly had been thoroughly inspected. I trust that dealerships do a detailed inspection of cars prior to selling. After just three weeks of having the car, DMV paperwork not even filed, the car started leaking oil, had battery issues, and an odd clicking noise. I called the dealership and was told that I could drive the car an hour up to Stirling and they would be kind enough to inspect it for me at no cost. Any repairs though are on me. Previously, I have bought cars at Toyota and Subaru dealerships that graciously stood behind any issues. Update: called the owner twice and have not heard back. Toyota inspected my car and found that the oil cooler line had to be replaced, and that Stirling Honda, when they changed the oil, didn’t put the oil filter on correctly, so it was also seeping oil. 440 dollars later and two days of my time wasted. It also appears that the car has a third oil leak somewhere and this morning it did not start. Don’t buy cars from Stirling or trust their Service work / inspection. They will tell you once it leaves their lot it isn’t their problem. My trust in used cars has been entirely obliterated based on this experience.

I drove across state to buy a civic from these people all was good until the finance manager started to harass me into buying a extended warranty! Never have I spent so much and been treated so badly! That guy has got to be the owners kid ! Only way he could keep his job! Or son in law either way he has no business dealing with people

Stirling Honda has taken care of my 2003 Honda Element for the past 15 years. They have always exceeded my expectations and if you want to keep your Honda past its expiration date Tom is the man.