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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

(997 reviews)
Visit Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:30am–6:00pm Closed
New (509) 795-5415 (509) 795-5415
Used (509) 795-5414 (509) 795-5414
Service (509) 795-5538 (509) 795-5538

Inventory

See all 267 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2013.
Welcome to Lithia Chrysler Jeep Dodge RAM of Tri-Cities serving Greater Kennewick Moses Lake Yakima and surrounding communities. Whether you're looking for a new car truck or SUV or one of our top-quality pre-owned vehicles our goal is your complete satisfaction. Our experienced and knowledgeable sales staff is focused on matching your needs and budget with a vehicle that's right for you. Our award-winning service department is staffed by manufacturer-trained technicians trained on the latest techniques and features of today's vehicles.

So give us a ring or stop by 7171 West Canal Street in Kennewick. We look forward to seeing you!.

Service center

Phone number (509) 795-5538

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(997 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone is very friendly and helpful I would recommend

Everyone is very friendly and helpful I would recommend them to everyone thank you very much

Everyone is very friendly and helpful I would recommend

Everyone is very friendly and helpful I would recommend them to everyone thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that you had a friendly and helpful experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We truly appreciate your recommendation and look forward to seeing you again!

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Third vehicle I have bought with this dealership!

Third vehicle I have bought with this dealership! And I keep coming back because they are great! Our experience with Dylan was very enjoyable. What a nice young man with a ton of potential. Thank you

Third vehicle I have bought with this dealership!

Third vehicle I have bought with this dealership! And I keep coming back because they are great! Our experience with Dylan was very enjoyable. What a nice young man with a ton of potential. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that Dylan made your experience enjoyable. We look forward to assisting with any future vehicle needs!

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Great Oscar my service guy was great!

Great Oscar my service guy was great! He kept me updated on what was going on !

Great Oscar my service guy was great!

Great Oscar my service guy was great! He kept me updated on what was going on !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Steven, thank you for your kind words! We’re glad Oscar kept you informed and provided great service during your visit. We appreciate you choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and look forward to helping you again!

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JR was awesome to work with!

JR was awesome to work with! Painless transaction and now own the truck of our dreams!!

JR was awesome to work with!

JR was awesome to work with! Painless transaction and now own the truck of our dreams!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re so glad JR made the process smooth and helped you get the truck of your dreams. Congrats, and we hope you enjoy every mile—we’re here whenever you need us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

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Took vehicle in to get fixed everything went well minus

Took vehicle in to get fixed everything went well minus my tire fender not put on the right way. Due to this I now have to replace it .

Took vehicle in to get fixed everything went well minus

Took vehicle in to get fixed everything went well minus my tire fender not put on the right way. Due to this I now have to replace it .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We're glad the rest of your service experience went well, but we're sorry about the issue with your tire fender at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Please reach out so we can address and resolve this matter for you!

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Rob in the service department was knowledgeable and easy

Rob in the service department was knowledgeable and easy to deal with. He kept me updated each step of the way

Rob in the service department was knowledgeable and easy

Rob in the service department was knowledgeable and easy to deal with. He kept me updated each step of the way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to know Rob provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, David. Keeping our customers informed is a top priority for us!

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Oscar goes above and beyond to help get your automobile

Oscar goes above and beyond to help get your automobile in and out. He always is professional and on top of things.

Oscar goes above and beyond to help get your automobile

Oscar goes above and beyond to help get your automobile in and out. He always is professional and on top of things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Oscar provided exceptional service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for sharing your experience, and we're here whenever you need assistance.

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Great experience.

Great experience. My advisor Humberto listened to my concerns and made sure everything was taken care of to my satisfaction.

Great experience.

Great experience. My advisor Humberto listened to my concerns and made sure everything was taken care of to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Humberto provided a great experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your feedback, and we're here if you need anything else!

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Service technician Allen is very knowledgeable and did an

Service technician Allen is very knowledgeable and did an excellent job on my Dodge Charger.

Service technician Allen is very knowledgeable and did an

Service technician Allen is very knowledgeable and did an excellent job on my Dodge Charger.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Djamesw, it’s great to hear Allen’s knowledge and skill made a difference for your Dodge Charger service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your positive experience—we look forward to assisting you again!

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Manny was spot on.

Manny was spot on. He communicated with me on every aspect of my truck service

Manny was spot on.

Manny was spot on. He communicated with me on every aspect of my truck service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mikeysepa, Manny’s consistent communication throughout your truck service clearly made a difference. Thank you for sharing your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities — we look forward to assisting you again!

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