Reviews
Everyone is very friendly and helpful I would recommend
Everyone is very friendly and helpful I would recommend them to everyone thank you very much
Everyone is very friendly and helpful I would recommend
Everyone is very friendly and helpful I would recommend them to everyone thank you very much
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear that you had a friendly and helpful experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We truly appreciate your recommendation and look forward to seeing you again!
Third vehicle I have bought with this dealership!
Third vehicle I have bought with this dealership! And I keep coming back because they are great! Our experience with Dylan was very enjoyable. What a nice young man with a ton of potential. Thank you
Third vehicle I have bought with this dealership!
Third vehicle I have bought with this dealership! And I keep coming back because they are great! Our experience with Dylan was very enjoyable. What a nice young man with a ton of potential. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that Dylan made your experience enjoyable. We look forward to assisting with any future vehicle needs!
Great Oscar my service guy was great!
Great Oscar my service guy was great! He kept me updated on what was going on !
Great Oscar my service guy was great!
Great Oscar my service guy was great! He kept me updated on what was going on !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steven, thank you for your kind words! We’re glad Oscar kept you informed and provided great service during your visit. We appreciate you choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and look forward to helping you again!
JR was awesome to work with!
JR was awesome to work with! Painless transaction and now own the truck of our dreams!!
JR was awesome to work with!
JR was awesome to work with! Painless transaction and now own the truck of our dreams!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re so glad JR made the process smooth and helped you get the truck of your dreams. Congrats, and we hope you enjoy every mile—we’re here whenever you need us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!
Took vehicle in to get fixed everything went well minus
Took vehicle in to get fixed everything went well minus my tire fender not put on the right way. Due to this I now have to replace it .
Took vehicle in to get fixed everything went well minus
Took vehicle in to get fixed everything went well minus my tire fender not put on the right way. Due to this I now have to replace it .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We're glad the rest of your service experience went well, but we're sorry about the issue with your tire fender at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Please reach out so we can address and resolve this matter for you!
Rob in the service department was knowledgeable and easy
Rob in the service department was knowledgeable and easy to deal with. He kept me updated each step of the way
Rob in the service department was knowledgeable and easy
Rob in the service department was knowledgeable and easy to deal with. He kept me updated each step of the way
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to know Rob provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, David. Keeping our customers informed is a top priority for us!
Oscar goes above and beyond to help get your automobile
Oscar goes above and beyond to help get your automobile in and out. He always is professional and on top of things.
Oscar goes above and beyond to help get your automobile
Oscar goes above and beyond to help get your automobile in and out. He always is professional and on top of things.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Oscar provided exceptional service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for sharing your experience, and we're here whenever you need assistance.
Great experience.
Great experience. My advisor Humberto listened to my concerns and made sure everything was taken care of to my satisfaction.
Great experience.
Great experience. My advisor Humberto listened to my concerns and made sure everything was taken care of to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Humberto provided a great experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your feedback, and we're here if you need anything else!
Service technician Allen is very knowledgeable and did an
Service technician Allen is very knowledgeable and did an excellent job on my Dodge Charger.
Service technician Allen is very knowledgeable and did an
Service technician Allen is very knowledgeable and did an excellent job on my Dodge Charger.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Djamesw, it’s great to hear Allen’s knowledge and skill made a difference for your Dodge Charger service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your positive experience—we look forward to assisting you again!
Manny was spot on.
Manny was spot on. He communicated with me on every aspect of my truck service
Manny was spot on.
Manny was spot on. He communicated with me on every aspect of my truck service
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mikeysepa, Manny’s consistent communication throughout your truck service clearly made a difference. Thank you for sharing your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities — we look forward to assisting you again!