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I Graduated from Richland High. Go Bombers! My favorite part about my job is helping my customers find the right vehicle for them. I will use all of the knowledge and experience I have to help you find a vehicle that fits your needs and your budget. My goal is to make purchasing a vehicle with me not only the easiest but the most fun and enjoyable process ever. I am always here to help you before and after your purchase with anything that you need. So please don't hesitate to call me anytime! 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If you want a fun car buying experience, come see me or email me at TWinters@lithia.com.","emailTxt":"TWinters@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/36d630f36301.jpg","drDealerId":38091,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"481161600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":457603,"personPtyId":38272399,"firstName":"Luis","lastName":"Murillo","titleText":"Sales","emailTxt":"lmurillo@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/f94335c68e7e.jpg","drDealerId":38091,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"986083200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475230,"personPtyId":36719443,"firstName":"Fred","lastName":"Plata","titleText":"Sales Professional","emailTxt":"fred.plata123@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38091,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"765158400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515400,"personPtyId":41468872,"firstName":"Mary","lastName":"Riches","titleText":"Express Lube Advisor","emailTxt":"Mriches@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/ecc0ea201d1e.jpg","drDealerId":38091,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":457588,"personPtyId":36582513,"firstName":"Rose","lastName":"Alejandro","titleText":"Sales","shortBioText":"","emailTxt":"RAlejandro@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/5b28dddf5037.jpg","drDealerId":38091,"dealerEmpStartDtUtc":"1008160380","industryStartDtUtc":"1008160404","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":457605,"personPtyId":36718287,"firstName":"Francisco","lastName":"Rios","titleText":"Sales","emailTxt":"FRios@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/9358da7f13da.jpg","drDealerId":38091,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1406851200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":457595,"personPtyId":36484322,"firstName":"William","lastName":"Davis","titleText":"Finance Manager","shortBioText":"Hello everyone just a little about me been in the business now for 9 years and love helping my customers find the perfect car, truck , or suv that fits there needs. always strive to provide the best customer service and loyalty to my customers as possible. Look forward to working with people in our community and out side as well. 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Lithia Chrysler Jeep Dodge RAM of Tri-Cities

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Lithia Chrysler Jeep Dodge RAM of Tri-Cities Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:30 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2013

Welcome to Lithia Chrysler Jeep Dodge RAM of Tri-Cities, serving Greater Kennewick, Moses Lake, Yakima and surrounding communities. Whether you're looking for a new car, truck or SUV or one of our top-quality pre-owned vehicles our goal is your complete satisfaction. Our experienced and knowledgeable sales staff is focused on matching your needs and budget with a vehicle that's right for you. Our award-winning service department is staffed by manufacturer-trained technicians trained on the latest techniques and features of today's vehicles.

...



So, give us a ring or stop by 7171 West Canal Street in Kennewick. We look forward to seeing you!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
569 lifetime reviews. Includes reviews of Lithia Chrysler Jeep Dodge RAM of Tri-Cities from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 16, 2019

    Called for oil change and warranty work twice on Monday twice on Tuesday once on Wednesday. Left phone number and message to call me. One call a operator... answer and wanted to leave a message with a advisor. I explained that I already left multiple messages so she e-mailed the manager. That was a week and a half ago and no phone call. Took my car to hermiston dealerships and they helped me. Guess I won't be using the pre paid oil changes.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2019

    Good experience overall. We were treated well. Felt like we got a good deal. JR's word was good. Pleased with our interaction with managers. Played the... usual dealership waiting game a little bit but it wasn't as bad as it usually is.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Molina

    Finance

    (4.8) 66 reviews

    Catarino (JR) Hernandez

    Sales

    (5.0) 14 reviews

  • May 14, 2018

    Was greeted by the service rep. with a smile. Was told of the time that my truck would be ready for pick up at a certain time. I left an when I got back... I was just about to walk through the door when they called an said my truck was ready.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2019

    I ALWAYS DEAL WITH BRITTANY GREEN AND AS I HAVE BOUGHT 2 CARS IN 8 MONTHS WITH HER. WHEN I PURCHASE ANOTHER ONE I WILL BE LOOKING FOR HER AGAIN.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Molina

    Finance

    (4.8) 66 reviews

    Brittany Green

    Sales

    (5.0) 22 reviews

  • 5.0 out of 5
    January 4, 2019

    Denis was fantastic on knowing the tiny details about each car I test drove. He did not try to sell me a vehicle he "helped" me find one that was best... for my family and I. I can't leave out William, he was great as well in the finance department.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brittany Green

    Sales

    (5.0) 22 reviews

    Denis Gusic

    Sales Professional

    (5.0) 6 reviews

    William Davis

    Finance Manager

    (4.8) 41 reviews

  • 5.0 out of 5
    January 4, 2019

    It was an enjoyable experience and I hadn't bought a car before so it was my first experience in general. I would recommend to anyone that needs a car... for the first time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Bowen

    Sales

    (5.0) 15 reviews

    William Davis

    Finance Manager

    (4.8) 41 reviews

  • 5.0 out of 5
    January 3, 2019

    I bought a new truck and the experience was great fast and painless. I haven't worked with the service department after having several issues with them.... so I have no rating for them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patric Click

    Fleet & Commercial Manager

    (4.9) 47 reviews

    Brian Molina

    Finance

    (4.8) 66 reviews

  • 4.0 out of 5
    January 1, 2019

    The salesmen that I worked with we???re not pushy at all. They had great interpersonal skills and were friendly. They have also been more than helpful... after my purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Bowen

    Sales

    (5.0) 15 reviews

    Francisco Rios

    Sales

    (4.9) 12 reviews

    William Davis

    Finance Manager

    (4.8) 41 reviews

  • 5.0 out of 5
    December 31, 2018

    The guys who helped me were great to work with. It was a great experience. I recommend Lithia. Two thumbs up. Thank you very much

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jesus Rivera

    Finance Manager

    (5.0) 47 reviews

    Catarino (JR) Hernandez

    Sales

    (5.0) 14 reviews

  • 5.0 out of 5
    December 30, 2018

    Denis was a pleasure to work with throughout the entire process. He was very responsive and very easy going. He even picked me up at the airport.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Denis Gusic

    Sales Professional

    (5.0) 6 reviews

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