Reviews
Very kind and genuine conversations. I appreciated it very much. I was just looking around but when I do decide, I will probably choose this dealership. Highly recommend.
Very kind and genuine conversations. I appreciated it very much. I was just looking around but when I do decide, I will probably choose this dealership. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My first purchase here was in 1976, and I have been purchasing here ever since, I would not go anywhere else!
My first purchase here was in 1976, and I have been purchasing here ever since, I would not go anywhere else!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
i have been buying from MN Motors for 20 years and have always been treated good
i have been buying from MN Motors for 20 years and have always been treated good
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We were very impressed with their helpfulness and concern when we purchased our car. Matthew and Jake were so helpful and answered every question we had. We were told to call if we had any questions or concerns.
We were very impressed with their helpfulness and concern when we purchased our car. Matthew and Jake were so helpful and answered every question we had. We were told to call if we had any questions or concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I strongly do NOT recommend Minnesota Motor Company in Fergus Falls. When we first came to look at a pickup, the salesperson seemed friendly. But everything changed after we took the truck to an independent mechanic. The mechanic told us the vehicle needed almost $4,000 in repairs and was unsafe to drive, with issues serious enough to cause an accident. When we told the salesperson, he didn’t care at all. He just kept repeating, “It’s not a new car,” as if that excuses selling something dangerous. He refused to lower the price by even a single dollar. Our safety clearly didn’t matter to him. We walked away, but three days later we returned and bought a different pickup. That second truck passed the mechanic’s inspection. But about three weeks later, the starter failed. We contacted the dealer, and they said the warranty would cover it — but they did NOT tell us we would be expected to pay for the towing ourselves. They even suggested towing it with another vehicle, which is unsafe and irresponsible. We called a tow truck and brought the vehicle in. Then they tried to make me pay nearly $300 for the tow, even though the truck was under warranty. Only after an argument did they back down. And it gets worse: The first loaner vehicle they gave us was broken — completely unusable. The second loaner they gave us was disgusting — extremely dirty, smelly, and clearly never cleaned. It was honestly unpleasant to even sit inside. After everything we went through, I can confidently say: this dealership in Fergus Falls does not care about customers, safety, or honesty. They care only about taking your money. I will never buy from Minnesota Motor Company in Fergus Falls again.
I strongly do NOT recommend Minnesota Motor Company in Fergus Falls. When we first came to look at a pickup, the salesperson seemed friendly. But everything changed after we took the truck to an independent mechanic. The mechanic told us the vehicle needed almost $4,000 in repairs and was unsafe to drive, with issues serious enough to cause an accident. When we told the salesperson, he didn’t care at all. He just kept repeating, “It’s not a new car,” as if that excuses selling something dangerous. He refused to lower the price by even a single dollar. Our safety clearly didn’t matter to him. We walked away, but three days later we returned and bought a different pickup. That second truck passed the mechanic’s inspection. But about three weeks later, the starter failed. We contacted the dealer, and they said the warranty would cover it — but they did NOT tell us we would be expected to pay for the towing ourselves. They even suggested towing it with another vehicle, which is unsafe and irresponsible. We called a tow truck and brought the vehicle in. Then they tried to make me pay nearly $300 for the tow, even though the truck was under warranty. Only after an argument did they back down. And it gets worse: The first loaner vehicle they gave us was broken — completely unusable. The second loaner they gave us was disgusting — extremely dirty, smelly, and clearly never cleaned. It was honestly unpleasant to even sit inside. After everything we went through, I can confidently say: this dealership in Fergus Falls does not care about customers, safety, or honesty. They care only about taking your money. I will never buy from Minnesota Motor Company in Fergus Falls again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (218) 739-3331 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
A very well staffed and managed dealership. You are well taken care of during and after a sale. I recommend people looking for a vehicle or getting a vehicle serviced to go Minnesota Motors.
A very well staffed and managed dealership. You are well taken care of during and after a sale. I recommend people looking for a vehicle or getting a vehicle serviced to go Minnesota Motors.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service! Will definitely be a return customer! I had my upgraded truck 2 days after inquiring!
Excellent service! Will definitely be a return customer! I had my upgraded truck 2 days after inquiring!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Had a tailgate seal kit installed on my 2020 Chevy Silverado 1500 and the experience was very good. Easy to deal with, fast and friendly service.
Had a tailgate seal kit installed on my 2020 Chevy Silverado 1500 and the experience was very good. Easy to deal with, fast and friendly service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Curt, thank you so much for your positive comments about Minnesota Motor Company! We sincerely value your business and look forward to your next visit!
No high pressure sales. Very willing to answer questions, don't mind if you come back later with more questions.
No high pressure sales. Very willing to answer questions, don't mind if you come back later with more questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very good place to do your automotive business. Good people who truly try to help you.
Very good place to do your automotive business. Good people who truly try to help you.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car