Reviews
Write a reviewIn dealing with them when I bought a GMC truck I asked
In dealing with them when I bought a GMC truck I asked them to provide a hitch and they played games and in the end would not proving the hitch and then when we left the dealership within 10 miles of driving the truck the engine light came on and we ended up taking it to another dealership and the diesel regen filter was plugged and the throttle body also needed replaced on a diesel truck with less than 20,000 miles on it my thoughts Notbahm reset the engine light and ignored what was wrong with the truck and sold it to us for 83K needless to say last time I will buy anything from them
In dealing with them when I bought a GMC truck I asked
In dealing with them when I bought a GMC truck I asked them to provide a hitch and they played games and in the end would not proving the hitch and then when we left the dealership within 10 miles of driving the truck the engine light came on and we ended up taking it to another dealership and the diesel regen filter was plugged and the throttle body also needed replaced on a diesel truck with less than 20,000 miles on it my thoughts Notbahm reset the engine light and ignored what was wrong with the truck and sold it to us for 83K needless to say last time I will buy anything from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 895-9489 to discuss your concerns, as your satisfaction is of utmost importance to us.
Gerald sold us a Dodge minivan
Gerald Mace was an excellent sales person. He showed us a variety of cars and let us drive several to help us detetmine which vehicle we would feel most comfortable buying. He showed us the important features (pro and con) of each car. We are satified with our purchase and thank Gerald for taking the time to assist us with our decision.
Gerald sold us a Dodge minivan
Gerald Mace was an excellent sales person. He showed us a variety of cars and let us drive several to help us detetmine which vehicle we would feel most comfortable buying. He showed us the important features (pro and con) of each car. We are satified with our purchase and thank Gerald for taking the time to assist us with our decision.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
never answered my question
never heard back on the used cadillac escalade I was interested in. You would think with the economy stock market, a dealership would be interested in selling the car. The inquiry was through cars.com so maybe they didn't read my inquiry.
never answered my question
never heard back on the used cadillac escalade I was interested in. You would think with the economy stock market, a dealership would be interested in selling the car. The inquiry was through cars.com so maybe they didn't read my inquiry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Johnny: Fortunately, we did contact you multiple times! When placing a lead with just an email address, many times the responses come back as marked SPAM by your provider. Thankfully, we still have the vehicle you are interested in and are absolutely wanting to work with you on making it a reality! Some background so you can check your files: ? We received your lead on 3/7/20 - Our sales associate responded with an eBrochure of the vehicle the same day. ? Our records indicate you OPENED the file on 3/11/20, we didn't hear back and then followed up with another email that same day. ? We send another email on 3/16/20 but have not heard back If you would kindly look into what I have above, we would really appreciate it. Also, please feel free to contact Billie at 406-234-4480 as she was our sales consultant attempting to reach you initially. She is waiting to hear from you! Lastly, if you find it in your heart, please consider changing your review to better reflect what may have happened. We'd certainly be grateful for it. Thank you and hope we hear from you soon! Notbohm Motors Team
Eileen Rieger
Cody has helped us many times with purchasing cars from Notbohms. We've always had good experiences. In the service department, Kelly always treats us great.
Eileen Rieger
Cody has helped us many times with purchasing cars from Notbohms. We've always had good experiences. In the service department, Kelly always treats us great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Looking
Horrible experience Unclean and dirty, would not return. Would not recommend. This place is horrible to deal with. Would stay away and never come back Waist of time
Looking
Horrible experience Unclean and dirty, would not return. Would not recommend. This place is horrible to deal with. Would stay away and never come back Waist of time
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Please disregard this review. According to our records, we have had no contact with a John from Billings regarding a new vehicle in the past 90 days. We document every customer that comes to our store so we can assist them in finding the right vehicle. We pride ourselves in our customer service, professionalism and dealership atmosphere. Dear John, Please contact us at 406-234-4480 so we can verify your visit and with whom you made contact with. Please ask for the dealer principal. Thank you.
Myself
Everybody was very helpful. My rock chip was completed in a timely fashion.
Myself
Everybody was very helpful. My rock chip was completed in a timely fashion.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Broke down in Montana!
Having broke down on our way home to California, they were quick to respond and got us on our way within hours of having the car towed to the dealership. Very courteous and professional! Makes me wish they were located closer to our home in California!
Broke down in Montana!
Having broke down on our way home to California, they were quick to respond and got us on our way within hours of having the car towed to the dealership. Very courteous and professional! Makes me wish they were located closer to our home in California!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Toyota
Awesome service! Thank y'all for everything! We love our new car! Y'all helped our family find the right car for us! Couldn't be more happy! Thank y'all!
Toyota
Awesome service! Thank y'all for everything! We love our new car! Y'all helped our family find the right car for us! Couldn't be more happy! Thank y'all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure sales
Buying a new truck from Notbohm Motors was great! There service was top shelf. Each person we encountered was friendly and without the typical high pressure sale attitude. Should we remain in the area and need another vehicle... it will be Notbohms for us!
No pressure sales
Buying a new truck from Notbohm Motors was great! There service was top shelf. Each person we encountered was friendly and without the typical high pressure sale attitude. Should we remain in the area and need another vehicle... it will be Notbohms for us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service
Wonderful customer service Lee was very knowledgeable and took good care of us We have always had great service at Notbohms. Thank you very much We
Excellent customer service
Wonderful customer service Lee was very knowledgeable and took good care of us We have always had great service at Notbohms. Thank you very much We
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase