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Lithia Chrysler Dodge Jeep Ram FIAT of Helena

(678 reviews)
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Helena from DealerRater.

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Am not happy with the dealership as we wasted our gas and

Am not happy with the dealership as we wasted our gas and time when we were told over phone by Kayla that we could get up to $2,000 to have them buy the truck. Then we get there and another sales person helped us and went to look at the truck, and came back and said they can't buy it from us, since it had a few problems and we told them about the problems We will not recommend them to anyone or ever go back there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were very fast and efficient!

They were very fast and efficient! Kayla was an absolute joy to work with! We will definitely be going through her for any future vehicle needs, And will be recommending her to anybody we know looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Julie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lithia Dodge went over and above getting us into our new

Lithia Dodge went over and above getting us into our new truck. The sales man, Justin was very personable and had answers for our all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena! We hope you have a great day!

Dealership had to locate what I was looking for.

Dealership had to locate what I was looking for. Worked very hard trying to find the right vehicle. Love the truck! It is everything I wanted. So much technology it takes a while to figure everything out. The salesman is very responsive helping me with learning how to use all the features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

I came in and they helped me right away.

I came in and they helped me right away. They even allowed me to pay a little of the deposit and take my truck home. It was the weekend and my bank wasn't open!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

This dealership works hard for their customers.

This dealership works hard for their customers. I had a very pleasant experience here. Thank you Jory and Duane.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I truly enjoyed working with Kayla.

I truly enjoyed working with Kayla. She found the car I wanted and was very informative showing me all the bells and whistles the jeep offered and explaining them. She is also friendly, caring and just a sweetheart! I’m recommending her to everyone that I know who is looking for a newer vehicle! Thank you so so much Kayla! 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Sharon, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Worked very hard to find the vehicle I was looking for,

Worked very hard to find the vehicle I was looking for, color, equipment all the things I wanted. Had to search a wide area but found just the right vehicle. The dealership had to deal with some very unexpected problems bringing the vehicle back. They did a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

I absolutely would not select any other Dearlership to

I absolutely would not select any other Dearlership to fulfill my buying needs. This is the third vehicle I have purchased from Matt Odell at Lithia Ram of Helena. His expertise and professionalism are untouched and all aspects of my purchase were completed without a hitch.No xx……….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. Please don't hesitate to reach out if there's anything additional we can do for you.

The sales service was exceptional.

The sales service was exceptional. This my second truck I’ve purchased there, from the same salesperson. Sale was excellent both times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena, and we hope to see you again soon!