Mark was huge help in ordering our escape. Kept us informed on production and delivery date. Car was waxed and in perfect condition. Mark carefully covered all the many advanced features before we left. I have bought several cars from Griffeth Ford over the years and always get terrific service.
I was treated with respect and dignity. My time in the waiting room was well worth the stay.
Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Great so far. We always deal with Travis Ouellette.
Hi, we really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
A great facility, Professional technical team Very accommodating
Hello Steve, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Made the buying process easy. Answered all the questions I had. Excellent service!
Griffeth Ford, Presque Isle, Maine
I haven't had my Fiat 500 for even 6 months and its having throttle and engine trouble, to the point that my car died completely while I was driving. When I took it to the mechanics I was told that they drove it and its fine... My car is still acting up. I feel like they are not wanting to really fix my car so it can be safe to drive due to the warranty that they talked me into purchasing. I was told it would cover practically everything except a windshield....So far I have had to pay almost $300 for the door handle that just popped off my car to be replaced. I would NEVER suggest going to Griffeth Ford in Presque Isle, ME. Their "great" customer services end as soon as they have your money!
Hello Kelly, we'd like the opportunity to discuss this with you. Please reach out to our Customer Relations Manager, Sherry L. Bradley at 1-207-764-4129at your earliest convenience to discuss how we can turn your experience into a positive one. -- Thank you!
Great service, very patient
Great experience from the moment I arrived at the dealership until I drove away in my new truck. The salesperson really listened to my needs, addressed any concerns I had, and was very thorough and patient while walking me through various features of different models on the lot so I could make an informed choice. He seemed very knowledgeable and competent throughout the entire transaction, and I left in my new vehicle confident both that I had made the right choice and that if any problems came up after the sale they would work with me to make it right. Highly recommend this dealership!
Bought a used suv. Had a few problems after purchasing ,but Griffeth Ford in Caribou took care of the problem with their other locations repair shop in Presque Isle. That is what service is all about!!
Great sales rep! Suv had problems first 100 miles.
Decided to buy a used car from a dealer instead of an individual figuring I would get a better condition suv. Suv has current Maine inspection sticker but windshield wipers were bad. Battery was bad. All had to be replaced within 1 day. After 3 days of short driving, I noticed vehicle has severe oil leak in front due to dripping off the front skid plate onto my apt parking spot. Now having to take to another repair shop to see how severe the repairs will be and miss work after just starting back due to covid. Sales rep Jordan was excellent!!
Hi Jon, we appreciate your feedback of our Staff's outstanding service! At Griffeth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great experience. Would recommend this truck to anyone.
We are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!