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Griffeth Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (123 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome!

Mark Tardie was awesome fast efficient and always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Owner

Easy, mark got us what we wanted and we bought it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Oil Change

Excellent customer service and very appreciative that my vehicle could get picked up and serviced while I was at work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michelle, thank you for your wonderful response to the quality of service our staff provides! We hope you continue to choose Griffeth Ford for all your vehicle needs! Take care!

Good buying experience, bad service on vehicles

Good buying experience, besides the slowness of it. Had a couple of problems with the car, only for them to not do a darn thing....we sat right there. It doesn't take half n hour to fix breaks and rotors. And Portland Glass did a horrible job on corner of windshield with the black goopy stuff and made a mess of it and got it along the hood as well. Not so happy with both services. Nothing got done like it should have. Left there last week with brakes still squeaking. Wasted 3 1/2 hours of our day up there for nothing!! It was a very big disappointment.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi David, thank you for your high star rating and for taking the time to leave us your feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please contact our Customer Relations Manager, Sherry L. Bradley, at 207-764-4129 at your earliest convenience and we will do our best to make this right. We look forward to hearing from you.

Griffith Ford

Very easy start to finish. Knowledgeable friendly staff helped complete transaction quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Review

Love going to Ford in caribou. The salesman is especially helpful. Greets customers at the door. He always returns calls and obtains information customer is asking for. I hear a lot in the community that this salesman provides the best customer service. I will not go anywhere else for cars. Even the owner says thank you for using his company!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sharon, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very professional

I couldn't be more happier with my truck and with the dealership. They made me feel like family .

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bruce, it's great to hear you are happy with your truck! If you have any additional needs or questions please let us know and we will be more than happy to assist you. Safe travels!

Ford Escape Tires

I had 4 tires replaced on my 2018 Ford Escape. They are great. I really like them and would recommend them to anyone. The service was great and the employees were very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Griffeth Ford vehicle purchase

We are extremely pleased with our experience in purchasing a vehicle from Griffeth Ford in Presque Isle. The salesman was attentive, helpful and open to questions and sharing of information. He was enjoyable to deal with and made the time spent with him productive. I highly recomend Dustin as a saleman. His service was top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Leslie, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

Griffeth Ford

Grifffeth Ford employees treat you like family! We have been dealing with Griffeth Ford for many years and not once have we been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!