R&G Subaru

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 6, 2020

    Great place! Friendly, and helpful, with no pressure. Justin made the car buying process as simple and as comfortable as possible. He was there for follow-up... and questions, and helped us find the right vehicle for our needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

  • 1.0 out of 5
    November 6, 2019

    Bought a brand new 2019 CrossTrek - paid cash - and paid extra to have an autostart installed. Was told it would take three days to put the autostart in.... When I picked up the vehicle, there was no autostart. When I showed the paperwork that I had paid for the autostart, I was told that the $550 "Accessories" fee was for "Miscellaneous administration fees". Ridiculous. Who leaves their brand new car at the car lot for almost a week to have "miscellaneous administration fees" installed? I have nothing good to say about this dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Mary, we regret to hear that you were disappointed with your experience at R and G Subaru. When you have an opportunity, please contact us at ...(218) 847-2498 so we can work with you to resolve your concerns. Thank you, and take care.

  • 1.0 out of 5
    August 20, 2019

    Very very over priced. Misleading in how long and how much it would cost when I called to set up appointment for what I wanted (took twice as long and... cost twice as much because they ?assumed? what I wanted wrong

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you d...own. Please reach out to us at (218) 847-2498 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

  • 5.0 out of 5
    July 10, 2019

    Very pleasant and friendly the staff were sure to make everything was complete and accurate and the wait as short as possible.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ronald, thank you for sharing your positive experience with our team! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    June 24, 2019

    All repaired, works as expected. Thank you very much.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about yo...ur recent visit. Take care!

  • 5.0 out of 5
    June 20, 2019

    Friendly atmosphere, Justin sold me this gem of a car, 2019 Forester. He gave us a nice trade in price, and a fair price on the new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're happy to hear Justin was able to provide you with a positive car buying experience. We hope to be of servic...e to you again in the future. Best wishes, R and G Subaru

  • 5.0 out of 5
    May 27, 2019

    So far we like our Subaru Forrester in every way! It appears to be the most satisfying car we have owned!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 27, 2019

    We love working with R and G Subaru and we absolutely love our Ascent...They have the best customer service around and we were so very satisfied. They... will certainly be our number one dealer to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 23, 2019

    This is the best dealership I have ever worked with. The total staff is hands down the best.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    I could not have asked for a better purchase experience...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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