Reviews
Review
First time buying a car and the customer service was amazing! They are very friendly and they work with you! They are very good at listening and are very helpful! I would highly recommend doing business with them!
Hi Lydia, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Legacy
Great people. Great Service. On our 3rd purchase. Always an excellent experience. No pressure buying.
Charlotta, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
genedekoster@gmail.com
The whole process of buying my new Subaru was off the hook. I live 100 miles from the dealer in the northwoods. I had made an appointment online with the salesperson and from the time I walked in the door it was a pleasant experience. Truly a well managed organization of professional folks. I looked at 3 different vehicles and test drove 2. I purchased a Forester and financed it thru the dealer. The salesperson handled the whole transaction--WOW!!
Hi Gene, thank you so much for your positive comments about R & G Subaru! If you have any further questions, please give us a call. We're always happy to help!
Service
Professional, haggle free from point of sale to service!
Andy, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!
Great Experience!
Great place! Friendly, and helpful, with no pressure. Justin made the car buying process as simple and as comfortable as possible. He was there for follow-up and questions, and helped us find the right vehicle for our needs.
We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!
Watch your purse -
Bought a brand new 2019 CrossTrek - paid cash - and paid extra to have an autostart installed. Was told it would take three days to put the autostart in. When I picked up the vehicle, there was no autostart. When I showed the paperwork that I had paid for the autostart, I was told that the $550 "Accessories" fee was for "Miscellaneous administration fees". Ridiculous. Who leaves their brand new car at the car lot for almost a week to have "miscellaneous administration fees" installed? I have nothing good to say about this dealership.
Hello Mary, we regret to hear that you were disappointed with your experience at R & G Subaru. When you have an opportunity, please contact us at (218) 847-2498 so we can work with you to resolve your concerns. Thank you, and take care.
Service Department
Very very over priced. Misleading in how long and how much it would cost when I called to set up appointment for what I wanted (took twice as long and cost twice as much because they ?assumed? what I wanted wrong
Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (218) 847-2498 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Review
Very pleasant and friendly the staff were sure to make everything was complete and accurate and the wait as short as possible.
Hello Ronald, thank you for sharing your positive experience with our team! We hope to be of service to you again! Take care!
Service
All repaired, works as expected. Thank you very much.
Hi Mary, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Subaru Forester
Friendly atmosphere, Justin sold me this gem of a car, 2019 Forester. He gave us a nice trade in price, and a fair price on the new car.
Congratulations on your new vehicle! We're happy to hear Justin was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, R & G Subaru