Reviews
Write a reviewWe continue to buy vehicles through Muscatell-Burns Ford
We continue to buy vehicles through Muscatell-Burns Ford because they are so easy to deal with and make the process seamless. Customer service has been top notch and they go out their way to make sure you get what you need. I recommend them to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First purchase from the dealership, easy to work with and
First purchase from the dealership, easy to work with and very professional. I plan to highly recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They went out of their way to make the car purchase easy
They went out of their way to make the car purchase easy without pressuring me to buy. Very comfortable and welcoming!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to work with.
Great to work with. Mathew was salesman. Missing front license plate holder ordered and received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
4th purchase from Muscatellburns. Love the atmosphere and...
4th purchase from Muscatellburns. Love the atmosphere and helpfulness. I'll go back anytime I'm looking for another vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repeat customer and happy as ever. These professionals...
Repeat customer and happy as ever. These professionals are great to work with and extremely helpful. I highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emergency Service
My explorer blew an alternator belt just outside of Hawley on my way to a graduation party in Fargo Friday afternoon, traveling from Bemidji. I was able to limp into the dealership. Brian Lee at the service desk was fantastic. Able to find a belt and got my car in immediately and got me and my son back on the road in a little over an hour. Can't thank them enough for the fast in and out. Service was outstanding; car still running great!! Highly Recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I found working with Muscatell Burns rewarding in that,...
I found working with Muscatell Burns rewarding in that, at the end of the day, they found what we were looking for and delivered it to us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to buy a vehicle
What a great place to buy a vehicle. From the salesman to the person answering the phone, everyone is great to deal with. It's my 4th or 5th time buying from Muscatell Burns and will go back again. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealer in the FM area!!
All the staff extremely welcoming and does a wonderful job assisting customers with all needs. Would highly recommend them to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase