Reviews
Write a reviewGreat Experience
We just bought our Honda Odyssey van from here. The service was fantastic. Case searched for a few weeks to find a mini-van that fit exactly what we were looking for. Also the trade in process of our other vehicle was easy. The entire process was very enjoyable and simple.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your strong recommendation of the staff and Muscatell Burns Ford. We appreciate your review of our team, and we look forward to further serving you in the future!
Great service, nice clean facilities
Vehicle was serviced and checked out in a timely manner. Excellent service. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business!
Top Notch Staff & Service
2013 Ford Explorer - Love it! Can't say enough good things about the service and staff! Every one of our purchases has been a great experience! We travel 120 miles one way just to buy from Olee. He, along with others always end up staying past closing just to make sure we are taken care of and have everything we need. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy
They always make you feel welcome and part of their family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy you enjoyed working with our staff, Jerome! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
1st oil change
Everyone was very helpful and courteous. Enjoy the coffee & cookies.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Again, we appreciate your recommendation of Muscatell Burns Ford and we hope to be of service again in the future.
Oil change
Was good as always. Just wished the key bob worked from more than 30 ft!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great Service
2012 F-:250. Staff was excelant and service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, James! We are happy to hear of your positive experience with our dealership. We greatly appreciate your business, and thank you again for the review!
Great service!
Very great people to work with. They were reasonable and friendly with the attitude to try and help you out anyway possible!
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Vincent. We always strive to provide excellent service with a professional and caring staff here at our location. Please let us know if there's anything else we can do for you.
Great service department
I've been coming to Buurns motor for almost 40 years. Mike B. has always treated me with respect even when I rant and rave because something wasn't working on my vehicle. He calms me down and gets it fixed. I can always count on Mike and te guys/gals in service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service vehicle
Everything was done very well and in a timely manor. I am very pleased with the service at Muscatell-Burns Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase