Reviews
Write a review14 fusion
time before this last time went there toget oil change and tires rotated i was watching and the guy never did rotate them and claimed he did so finally he admitted he never did which really made me mad
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
F350 Service
No additional comments on this service experience at RM Stoudt
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
We had an appointment at another facility and they had our vehicle done on time so we could keep our other appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stoudt
Service time was quick even though I didn't have an appointment and the service dept. even helped get some lower prices on parts. They Fixed my car
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying new car
Well, besides the fact that I had a "rocky" history with my sales rep, he was very professional and courteous. Then again, anything to sell right? Everything else was a good experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional service
Service was excellent as always Very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Battery Replacement
Communication between the Quicklane and main shop could be improved. Seems the left hand didn't know what the right hand was doing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast service
I need a warranty repair and they got me in quickly and fixed it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry Phillips, CEO, Signal 10 Group
Each and every time we take our vehicles to Stoudt Ford, it is with the 'advance' confidence that the service will be done correctly, and, on time. We are a family and a business on-the-go, and we don't have the time to make multiple trips to the same place to get our service work done... We appreciate RM Stoudt for many reasons, with the main one being the confidence that our vehicles are being handled by service professionals...and we wouldn't have it any other way... And, if there is anything we can do for you folks, please don't hesitate to ask. Your service is second-to-none, and more people need to know that...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service
good service friendly atmosphere. Everything was checked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase