Reviews
Write a reviewExperience was "Ehh"
Slow to respond to inquiries, although they did eventually. Service was nothing to write home about.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Rocky Mt. Man, Thank you for taking the time to let us know about your experience with R.M. Stoudt, Jamestown, ND. In order for us to better understand where the disconnect is, I?m hoping you?d be willing to contact me directly. Unfortunately your review doesn?t indicate when you were in our dealership, if your experience was sales or service related, what department our slow inquiry responses were related to and what kind of service was ?eh?. We?d truly appreciate the opportunity to learn from your experience so that we may better our processes where needed. I look forward to hearing from you. You can contact me at tarak@csicable.net . Thank you for your time and consideration.
Mark Frey
The service was on time - appointment time. The staff were courteous and helpful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Bought a 2016 Ford Explorer. Wonderful experience, Very happy with the purchase and the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change
The service was fine. The technicians need to pickup up the pace. I watched the whole service routine and it was in slow motion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great People, Clean Location
Overall the experience was very pleasant and the people where great to work with. Sales associate was not pushy and accepted that I needed time to think about this decision and allowed me to call him back. Only downside was the website showed the trucks with additional features that were not present on the truck. I would work on the website!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
your survey
Service exceeded my expectations. I appreciate the extra effort that the service department went too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendell Hoff
2015 F-150 XLT. The service was excellent. The staff was very helpful in answering any questions that we had. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service
Was very happy with the service. The schedule was full; however, they were able to work me in. I was very appreciative of the extra effort.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
tires and extra work done
Polite employee at the counter helped me find tires and arrange for payment/credit and appointment.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I would recommend this team to any of my friends. Very friendly. Helpful. Would consider buying from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase