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Windy Chevrolet

(252 reviews)
Visit Windy Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (866) 740-4887 (866) 740-4887
Used (888) 347-9765 (888) 347-9765
Service (866) 552-2711 (866) 552-2711

Inventory

See all 151 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
SAVE MONEY IN ELLENSBURG!! PAY ONLY 8% SALES TAX!!

We at Windy Chevrolet pride ourselves on our exceptional customer service skills. "Get the Hometown Experience" has become our motto and we mean it. Our main goal is simple: to provide an easy and fun car buying experience. We are here to help you!

Windy Chevrolet provides FREE Oil Changes for LIFE and Limited Lifetime Warranty on all NEW Vehicle purchases.

At Windy Chevrolet You Always Get The Home Town Experience!

Service center

Phone number (866) 552-2711

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone was very helpful and polite.

Everyone was very helpful and polite. Enjoyed meeting with everyone from service to out th

Everyone was very helpful and polite.

Everyone was very helpful and polite. Enjoyed meeting with everyone from service to out th

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They are professional with excellent communication.

They are professional with excellent communication. Prices reasonable. Fixed an additional problem with UConnect we hadn't mentioned, gratis.

They are professional with excellent communication.

They are professional with excellent communication. Prices reasonable. Fixed an additional problem with UConnect we hadn't mentioned, gratis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Had an oil line burst.

Had an oil line burst. Windy Chevrolet squeezed me into their work schedule and got me on my way. They did an outstanding job and kept me well informed about the repair.

Had an oil line burst.

Had an oil line burst. Windy Chevrolet squeezed me into their work schedule and got me on my way. They did an outstanding job and kept me well informed about the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Windy takes great care of us on our vehicle purchases and

Windy takes great care of us on our vehicle purchases and when we need to get them serviced.

Windy takes great care of us on our vehicle purchases and

Windy takes great care of us on our vehicle purchases and when we need to get them serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great place to buy a car!

Great place to buy a car!!! Ron is the best!!! Very nice facility for being old!!!

Great place to buy a car!

Great place to buy a car!!! Ron is the best!!! Very nice facility for being old!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Honest, precise communication.

Honest, precise communication..great experience . We are appreciative of all their help. Dealing with the paperwork was done efficiently.

Honest, precise communication.

Honest, precise communication..great experience . We are appreciative of all their help. Dealing with the paperwork was done efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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On Monday while we were on our way home from vacation the

On Monday while we were on our way home from vacation the engine completely blew on our 2021 Chevy Trailboss LT with around 21k miles on it. We had the truck towed after hours into their service department. Dropped off keys with an explanation in their drop box. They got the truck in Tuesday morning and by Wednesday we had the full answer on what was wrong but unfortunately there was no ETA on a new engine - no fault to Windy on that at all. My wife and I got online and looked at their website to see if there was possibly anything in stock that we would be interested in and we definitely fell in love with one. Inquired on it Thursday. Spoke to Tracy and Ron - both were sympathetic on the situation and helped start the process. Ron gave us a great trade in value for the truck as it will be fixed under warranty. Things went fairly smoothly with the loan process - Jessica was super friendly and listened to any questions we had. We noticed later that night after we got home that the price on the loan for the truck was very different than what was listed online - when I brought this up to Tracy that next morning, he responded and let me know that he sent it to Ron and he would look into it. We were in contact with him later that day and he explained where he thought the pricing was different but he wanted us to feel comfortable with everything and would have Jessica look over it again and have us talk to her. When we talked to Jessica - I had showed her the screen shot I had of the pricing online that had the VIN and stock number on it from their website directly. She understandably needed to talk to Ron - took a little time because lets be honest - he's a very busy guy and we completely understood that! After Ron had reviewed all the information - he honored the online price! Jessica went to bat for us as well by making sure the loan paperwork didn't get processed without this being addressed and fixed - we were in that evening to resign paperwork. We are very happy with our purchase and every interaction we had with Ron and Jessica. They really took the time to listen and communicated what happened and why the pricing was different. They both saw us as people and not just another transaction for them, seriously so grateful to both of them! Thank you!!

On Monday while we were on our way home from vacation the

On Monday while we were on our way home from vacation the engine completely blew on our 2021 Chevy Trailboss LT with around 21k miles on it. We had the truck towed after hours into their service department. Dropped off keys with an explanation in their drop box. They got the truck in Tuesday morning and by Wednesday we had the full answer on what was wrong but unfortunately there was no ETA on a new engine - no fault to Windy on that at all. My wife and I got online and looked at their website to see if there was possibly anything in stock that we would be interested in and we definitely fell in love with one. Inquired on it Thursday. Spoke to Tracy and Ron - both were sympathetic on the situation and helped start the process. Ron gave us a great trade in value for the truck as it will be fixed under warranty. Things went fairly smoothly with the loan process - Jessica was super friendly and listened to any questions we had. We noticed later that night after we got home that the price on the loan for the truck was very different than what was listed online - when I brought this up to Tracy that next morning, he responded and let me know that he sent it to Ron and he would look into it. We were in contact with him later that day and he explained where he thought the pricing was different but he wanted us to feel comfortable with everything and would have Jessica look over it again and have us talk to her. When we talked to Jessica - I had showed her the screen shot I had of the pricing online that had the VIN and stock number on it from their website directly. She understandably needed to talk to Ron - took a little time because lets be honest - he's a very busy guy and we completely understood that! After Ron had reviewed all the information - he honored the online price! Jessica went to bat for us as well by making sure the loan paperwork didn't get processed without this being addressed and fixed - we were in that evening to resign paperwork. We are very happy with our purchase and every interaction we had with Ron and Jessica. They really took the time to listen and communicated what happened and why the pricing was different. They both saw us as people and not just another transaction for them, seriously so grateful to both of them! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What an extreme pleasure to work with both of you on the purchase of your new Silverado, thank you for your time and understanding. It was great to see you happy and into a better situation. Your business and kind words are greatly appreciated. As you know customers and community are important and glad we could help you find that right vehicle. Thank you for allowing the Windy Chevy team to earn your business and please know we are here for all your automotive needs. Congratulations on your new truck!!! Thank you and stay safe. Ron Stratton

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Not impressed with Windy Chevrolet anymore.

Not impressed with Windy Chevrolet anymore. I've bought 3 vehicles there and I won't make that mistake again. Typical, tell you what you want to hear to make a sale and then won't honor what they said when the time comes to step up. Going back to Pingrey Ford next time.

Not impressed with Windy Chevrolet anymore.

Not impressed with Windy Chevrolet anymore. I've bought 3 vehicles there and I won't make that mistake again. Typical, tell you what you want to hear to make a sale and then won't honor what they said when the time comes to step up. Going back to Pingrey Ford next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Windy Chevy takes pride in giving the best in customer experience, I'm not sure of the situation since there is no name connected to this review but it is important to me and our dealership group to provide the best in service. It would be my pleasure to speak with you to see what the situation is and find a positive resolve for you and to make sure to show you that our customers and customer service matters. Please feel free to contact me directly at the dealership. Ron Stratton 509-925-1200

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Was very satisfied with the way I was treated with the

Was very satisfied with the way I was treated with the costumer service desk very professional and the mechanic did a great job

Was very satisfied with the way I was treated with the

Was very satisfied with the way I was treated with the costumer service desk very professional and the mechanic did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Windy Chevy for your service needs. We look forward to your next visit and thank you for allowing us to make sure your auto needs are met. We look forward to providing you with the best service. Thank you Ron Stratton

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They explained everything they needed to do on my car and

They explained everything they needed to do on my car and why it was needed. They were very polite.

They explained everything they needed to do on my car and

They explained everything they needed to do on my car and why it was needed. They were very polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and Windy Chevy is here for all your automotive needs. We appreciate the kind words and look forward to your next visit.

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