Reviews
good service, reasonably priced, easy to get appointment,...
good service, reasonably priced, easy to get appointment, helpful service writers, have been bringing my f150 there for 5 years and have never had a bad experience
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We received some of the best sales service from Clayton....
We received some of the best sales service from Clayton. He made sure everything went smoothly. We traveled 165 miles from a larger city and found this smaller dealer went beyond. We love our new Ford Explorer and Clayton made sure on a follow-up visit to make sure we understood our new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Place
The guys do a great job. No hassle like the larger dealerships. This our 2nd Ford from Park Rapids Ford Going in 2021 to new one for wife
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Luke will take great care of you
Ran into trouble (reduced engine power) with my Ford Transit 350HD a mile from this dealer on a saturday in July. Service center was closed but Luke in sales came out to help diagnose what the trouble was and determine if I'd be able to limp back to the Twin Cities or if it would need immediate repairs. He spent 45 minutes helping us troubleshoot. I offered to pay him/the dealer for the time and materials but the owner and Luke both refused ("we take care of Ford guys"). We found the issue, which did require significant repair, but I couldn't have asked for better help and the eventual repairs were done professionally and as timely as possible. If you are in need of a new vehicle or service, I highly recommend Park Rapids Ford. Ask for Luke, he will take great care of you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jonathan, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best dealership I’ve ever worked with
Jason the sales manager could not have done any part of his job better. Very professional and covered everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Service
Everything with my service with my vehicle was great but the person answering the phone could be a little more friendlier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jessie, thank you; we appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Review
Thanks for your great cumstomer service! Great team! Thank you!!! Buying repairs all are superb!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New F350
Great experience. Staff worked hard on getting the right vehicle and best price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Great purchase experience!
Fair price and nice staffs! Although we drove 2 and a half hours to Park Rapids, I believe the vehicle is worthy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bosen, your positive review means a lot to us and we?re happy we could help you! We really appreciate your feedback and hope you will continue to enjoy your new Escape. Thanks again!
Great Service: Friendly People
Friendly, fast, business with very caring and hardworking employees.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase