Dondelinger Ford

(4.4) 18 reviews

Dealer on Cars.com since November 2010

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 6:30 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 6:30 PM
Tue 8:00 AM - 6:30 PM
Wed 8:00 AM - 6:30 PM
Thu 8:00 AM - 6:30 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.4
18 lifetime reviews.
  • Friendly customer service

    Friendly customer service, very easy process. I felt everything was explained very clearly and any questions were answered.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Still looking

    High priced junk asking way to much for the used vehicles on hand.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Unsatisfied

    Ron responded to email after 3 days, granted it was over the weekend. Was given partial info on vehicle I was looking at. Went to test drive vehicle a

    ...

    nd discovered more problems than were disclosed and they were obvious such as odometer not working to verify mileage, sliding doors not fully operational. In all fairness he did tell me about the lift gate not opening. In my research the repairs needed would have been well over $1500 more than their asking price even though it was listed as is. Jeff the sales manager was apologetic for having to make such a long drive, however we told him we needed a road trip anyway.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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Service & Repair

Service Reviews

4.4

3 lifetime reviews of the Service Department.

  • Not Bad

    Sales lady Stacey was excellent service department a little slow

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • SALES SERVICE EXPERIENCE

    We enjoyed working with the dealership and our sales person Stacy, Both were very helpful the showroom is very clean and nice. Working with the servic

    ...

    e dept has been very good and service work has always been completed in a timely manner.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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Service Pricing

    Oil, Filter Change

    $34.95 and up*

    Tire Rotation

    $20

    Wheel Balance

    $40

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 428 Offers on 13 Models

About Our Dealership

Dealer on Cars.com since November 2010

At Dondelinger Ford, our goal is to develop a long-term relationship with you and your family. As a preferred customer you are entitled to valuable discounts, complimentary service items, and a VIP membership standing.
Dondelinger Ford
1510 S Pokegama Ave Grand Rapids, MN 55744
New (888) 468-6035
Used (888) 292-6750
Service (888) 475-4095
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