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Don Aadsen Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)
Sales hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:30pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–6:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Initially, my review was going to be a one star review. I had my f-150 serviced by Don Addsen Ford on July 27, 2026. The wait time seemed excessive – 4 and a half hours for the following: three open recalls – engine block heater (core replacement), power train control module reprogram, carpet shield replacement along with transmission fluid service and tire pressure sensor replacement. Three issues resulted in my initial one star review. 1. The charge for the tire sensor replacement ( $172.98 with $91.98 being the cost of the sensor – by the way, a person can buy ford sensors for a set of 4 for about $45.00 on Amazon and a local tire company has quoted a price of $65.00 for the sensor and replacement.) 2. I had to reset my digital speedometer. 3. I discovered that the tech failed to return my headlights to their original position. These last two may seem like trivial items, but they do shine the light on the lack of attention to details. Note: Regarding number one, I should have asked for the estimated charge, but I did not because I could not imagine the charge to be beyond $100.00. The change from a one star review has taken place because I contacted the service manager the following day to express my concerns. The interaction with the service manager was very positive. She listened to my concerns and responded with a refund of $81.00 for the tire sensor replacement. In addition, I asked if was possible for a written apology from the technician. She assured me that was possible and I did receive a nice apology from the technician. Therefore, I feel comfortable giving a four star review. And I also learned a valuable lesson in asking for the estimate before having the service done. Lee Engbretson

Initially, my review was going to be a one star review. I had my f-150 serviced by Don Addsen Ford on July 27, 2026. The wait time seemed excessive – 4 and a half hours for the following: three open recalls – engine block heater (core replacement), power train control module reprogram, carpet shield replacement along with transmission fluid service and tire pressure sensor replacement. Three issues resulted in my initial one star review. 1. The charge for the tire sensor replacement ( $172.98 with $91.98 being the cost of the sensor – by the way, a person can buy ford sensors for a set of 4 for about $45.00 on Amazon and a local tire company has quoted a price of $65.00 for the sensor and replacement.) 2. I had to reset my digital speedometer. 3. I discovered that the tech failed to return my headlights to their original position. These last two may seem like trivial items, but they do shine the light on the lack of attention to details. Note: Regarding number one, I should have asked for the estimated charge, but I did not because I could not imagine the charge to be beyond $100.00. The change from a one star review has taken place because I contacted the service manager the following day to express my concerns. The interaction with the service manager was very positive. She listened to my concerns and responded with a refund of $81.00 for the tire sensor replacement. In addition, I asked if was possible for a written apology from the technician. She assured me that was possible and I did receive a nice apology from the technician. Therefore, I feel comfortable giving a four star review. And I also learned a valuable lesson in asking for the estimate before having the service done. Lee Engbretson

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does not recommend this dealer
  • Shopped for a used car
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Nice folks to work with. No pressure and they allowed as much time as we needed to make our decision. Bob and Henry both were helpful and straightforward.

Nice folks to work with. No pressure and they allowed as much time as we needed to make our decision. Bob and Henry both were helpful and straightforward.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bought online ,Maralea was the only person I worked with and things went easy. Paper work on the purchased F-150 and on our trade in was no hassle. The delivery to our location was Perfect thanks to Dwight. Love the truck. Will recommend to anyone. Thanks you guys.

Bought online ,Maralea was the only person I worked with and things went easy. Paper work on the purchased F-150 and on our trade in was no hassle. The delivery to our location was Perfect thanks to Dwight. Love the truck. Will recommend to anyone. Thanks you guys.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Worst dealership ever experience. Lesson is never buy until they honor their promises. 3 bent rims and no honor to replace. Said they’d take care of me until I found someone else to “solve” the problem their staff couldn’t. They probably knew all along and didn’t want to shell out any profits. Crooks.

Worst dealership ever experience. Lesson is never buy until they honor their promises. 3 bent rims and no honor to replace. Said they’d take care of me until I found someone else to “solve” the problem their staff couldn’t. They probably knew all along and didn’t want to shell out any profits. Crooks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Felt welcome at the door & salesmen were very courteous. Enjoyed working with Bob Lulow. Felt we were treated very fairly by all

Felt welcome at the door & salesmen were very courteous. Enjoyed working with Bob Lulow. Felt we were treated very fairly by all

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Wasn't planning on buying a car, But Bob found exactly what I was looking for. I found a problem while test driving it. They where on it and got it fixed I. About 2 hrs. Would recommend this dealership and Bob Lulow to anyone that asks me about my experience.

Wasn't planning on buying a car, But Bob found exactly what I was looking for. I found a problem while test driving it. They where on it and got it fixed I. About 2 hrs. Would recommend this dealership and Bob Lulow to anyone that asks me about my experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Aansen Ford was terrific! The dealer and entire staff were excellent & thorough. They answered all my questions and put me first. I couldn’t be happier and would recommend them to my friends and family.

Aansen Ford was terrific! The dealer and entire staff were excellent & thorough. They answered all my questions and put me first. I couldn’t be happier and would recommend them to my friends and family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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GReat friendly atmosphere. The guys really did an outstanding job at helping us get financed and go over all the fine details. Our purchasing process was seamless, our sales rep was very knowledgeable about the truck we purchased

GReat friendly atmosphere. The guys really did an outstanding job at helping us get financed and go over all the fine details. Our purchasing process was seamless, our sales rep was very knowledgeable about the truck we purchased

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I broke down on the highway outside of Missoula, Montana after losing an Electronic Brake Controller. I was unable to move my 27 foot Travel Trailer. I was literally parked on private farm ground. I drove to Don Aadsen Ford in Ronan and met with Service Manager; Don Polich. He recognized my plight and got me in on a Friday! I was repaired and on my way by that afternoon. I cannot say enough about the Don Aadsen Team. They made what was a very difficult situation turn into a dream. Thanks Don and your Crew!

I broke down on the highway outside of Missoula, Montana after losing an Electronic Brake Controller. I was unable to move my 27 foot Travel Trailer. I was literally parked on private farm ground. I drove to Don Aadsen Ford in Ronan and met with Service Manager; Don Polich. He recognized my plight and got me in on a Friday! I was repaired and on my way by that afternoon. I cannot say enough about the Don Aadsen Team. They made what was a very difficult situation turn into a dream. Thanks Don and your Crew!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I broke down on the highway outside of Missoula, Montana after losing an Electronic Brake Controller. I was unable to move my 27 foot Travel Trailer. I was literally parked on private farm ground. I drove to Don Aadsen Ford in Ronan and met with Service Manager; Don Polich. He recognized my plight and got me in on a Friday! I was repaired and on my way by that afternoon. I cannot say enough about the Don Aadsen Team. They made what was a very difficult situation turn into a dream. Thanks Don and your Crew!

I broke down on the highway outside of Missoula, Montana after losing an Electronic Brake Controller. I was unable to move my 27 foot Travel Trailer. I was literally parked on private farm ground. I drove to Don Aadsen Ford in Ronan and met with Service Manager; Don Polich. He recognized my plight and got me in on a Friday! I was repaired and on my way by that afternoon. I cannot say enough about the Don Aadsen Team. They made what was a very difficult situation turn into a dream. Thanks Don and your Crew!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 110 reviews

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