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This is the place I go for all of my families vehicle servicings. Setting up appointments is quick and easy, they send friendly reminders to make sure... you don???t miss your appointments or needed servicing, and every person I have worked with has been friendly, knowledgeable and efficient. I recommend everyone I know go there for their vehicle needs.
Thank you so much for your kind review! We couldn't do it without you!
I have now purchased 2 vehicles from west hill Jeep Chrysler dodge and I have left satisfied every time. Mike Alden was great to work with and everyone... else was helpful in the dealership.
Thank you so much for your amazing review! We couldn't be happier to hear you have had such an outstanding experience! Thank you for your loyal busine...ss!
Thanks so much for your unexpected help in the crowded lot. You were a life saver such a great guy! It's just so nice to meet such great people in one... place
Thank you so much for your kind reviews Tess!
Dexter was outstanding to work with very knowledgeable and cared about my experience buying the new Hellcat. In going over the controls and features he... explained all details of the car and features. I have given his name out to several friends that are looking to purchase a new vehicle. From start to finish all employees were kind and cared about my purchase and have passed that along.
Wow! We are so glad you had such an informative experience with your new Hellcat! Enjoy it and drive safe :)
The Jeep I wanted was in demand, so I ordered it dactory direct. Reggie my sales associate was awesome and made the entire process seamless and enjoyable.... The entire dealership has been great!
We are so happy that Reggie was able to help you get just the car you wanted! Thank you so much for your loyal business and we look forward to seeing ...you again soon!
Blake the salesman was on the ball, he knew the Grand Cherokees in and out, he worked efficiently with the other staff members to knock my lease out quickly.... He was able to answer all my questions and stayed late to make sure my daughter and I had a great experience from start to driving off the lot with our new Jeep.
We couldn't be happier to hear that! Thank you so much for your generous review and your loyal business!
Great service Cody watts did a great job best service I???ve have buying and thing ever extremely friendly and went out of his way to get our vehicle
Were so happy you had such an uplifting experience! Thank you for your awesome review!
Family atmosphere, warm, honest, answered all our questions. Went over every car feature, very thorough. Put together by Dan ,Joe, Cody, and Ron . Would... recommend them and will be a return customer.
We're so happy you had such a warm and friendly environment while purchasing your new vehicle! All of those guys are great and were so happy you got t...o experience them all! Thank you for your kind review!
Dallas was the best Sales person I will recommend him to everyone I know!!! Thank you for all your help, great service,knowledge, Patience and care
About a year ago my 2008 Jeep Wrangler went in for the Clock Spring Recall. When I got the Jeep back I noticed my Horn was not functional and called the... Dealership. I was told well the Horn did not work when it came in, which I knew was not factual. I had to argue, and being I was an engineer, had to prove the issue was in the steering column. After I proved this to them they said they would look at it, sure enough when they installed the Clock Spring they did something to break the horn. This in itself is not why they only get a one star it get's better. They agreed to repair the Jeep and said they ordered a new Steering Wheel Column, that was about a year ago! I have called them several times asking to talk to someone that could tell me why I am driving around in a Jeep with out a horn. I was passed around several times and finally was put through to the parts department. They told me that they where having issue getting the part and it could take a while (this was the first time I talked to them). After a few months I called back and was passed through to parts again and told this time they where changing Vendors and had none in stock anywhere. This last time I was told by the parts department that they might not make any other of this model Steering Column and I might be out of luck! I had to inform them that they broke the part to begin with, which he said oops we might have to get you a used one. That was about a month ago and again NO ONE HAS REACHED OUT TO ME! Mind you I have been passed to parts by the SERVICE MANAGERS, why am I dealing with parts? Wouldn't this be the job of the service managers, who's service department BROKE the part to begin with? I have been through several of the Managers in the back and some have even called me back the same day, then they disappear!
Pete, thank you for your time on the phone. I am trying to get the part out of Puerto Rico which is the only part shoing in the US or any territory. F...ell free to use my cell to call or text anytime. Jeep customer CARE and my are rep are involed as well to get your horn fixed ASAP. Your feed back is appreciated. My apologies for the poor communication you recieved and the frustration involved. Thank you for making me aware. Respectfully, Cody Edwards GM