Thelen Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(68 reviews)

Inventory

  • No photo available
    Honda Certified
    2021 Honda HR-V
    10,846 mi.
    $22,295
  • No photo available
    Honda Certified
    2020 Honda CR-V
    35,748 mi.
    $25,395

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Awesome and Professional

Tim has been very professional and courteous as the service advisor at thelen honda .The service team at Thelen Honda has been fantastic since day one."

5.0

Awesome and Professional

Tim has been very professional and courteous as the service advisor at thelen honda .The service team at Thelen Honda has been fantastic since day one."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

New car experience

Tim kopeck was the decision maker. Knows his Hondas. Made it easy to feel good about my purchase. Took all the time I needed to explain the awesome features my CRV EXL.

5.0

New car experience

Tim kopeck was the decision maker. Knows his Hondas. Made it easy to feel good about my purchase. Took all the time I needed to explain the awesome features my CRV EXL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great experience, efficient and friendly.

Greg at Bay City Thelen Honda was great. He found exactly what we were looking for and had it on site by the next day. We got a great deal and they helped us out with a payment structure that worked for us . All I had to do was arrive on the day of purchase, spent about 10 minutes signing paper work and drove away in a beautiful new automobile. Great experience.

5.0

Great experience, efficient and friendly.

Greg at Bay City Thelen Honda was great. He found exactly what we were looking for and had it on site by the next day. We got a great deal and they helped us out with a payment structure that worked for us . All I had to do was arrive on the day of purchase, spent about 10 minutes signing paper work and drove away in a beautiful new automobile. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Excellent service and hard working staff

They worked hard to find what I wanted, they where fast with the paperwork and gave excellent service. They explained all of the paperwork in a down-to-earth manner, will recommend again and again to anyone looking for a new or used Honda.

5.0

Excellent service and hard working staff

They worked hard to find what I wanted, they where fast with the paperwork and gave excellent service. They explained all of the paperwork in a down-to-earth manner, will recommend again and again to anyone looking for a new or used Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

2018 CRV

We had done our homework, knew what we wanted, and the process went very smoothly! From the test drive to signing on the dotted line, the process was less than an hour. Love our CRV!

5.0

2018 CRV

We had done our homework, knew what we wanted, and the process went very smoothly! From the test drive to signing on the dotted line, the process was less than an hour. Love our CRV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Long time customer

They are a very great dealership. I just had my car maintained there and it was effortless. Plus they pointed out some items that obviously needed replaced. They never over sell. We also have bought several cars there and the experience was extremely easy.

5.0

Long time customer

They are a very great dealership. I just had my car maintained there and it was effortless. Plus they pointed out some items that obviously needed replaced. They never over sell. We also have bought several cars there and the experience was extremely easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Regular oil change and inspection

De F. was so friendly, and made sure the crew took very good care of my car. I appreciate that they make suggestions on what should happen at my next service. Also De is very personable, and very prompt on taking care of business....

5.0

Regular oil change and inspection

De F. was so friendly, and made sure the crew took very good care of my car. I appreciate that they make suggestions on what should happen at my next service. Also De is very personable, and very prompt on taking care of business....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

James Smallwood - oil change and free vehicle insp

Service was done quickly. Facility was clean. Restrooms were clean. Check in girl was professional and friendly- made experience very positive. I can't remember her name , but it was 9/5/18 @ approx 11:45 AM-12:15 PM

5.0

James Smallwood - oil change and free vehicle insp

Service was done quickly. Facility was clean. Restrooms were clean. Check in girl was professional and friendly- made experience very positive. I can't remember her name , but it was 9/5/18 @ approx 11:45 AM-12:15 PM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Oil Change, order parts for install

Taryn waited on me. I thought she was very polite and professional. Asked her several questions which she answered and explained thoroughly. I was in and out very promptly. I wish her well, keep up the good work! Also, had questions for Roger in Parts and Chris in Service, both have been there for quite awhile. I trust them both all honest and very helpful.

5.0

Oil Change, order parts for install

Taryn waited on me. I thought she was very polite and professional. Asked her several questions which she answered and explained thoroughly. I was in and out very promptly. I wish her well, keep up the good work! Also, had questions for Roger in Parts and Chris in Service, both have been there for quite awhile. I trust them both all honest and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Excellent service

I go here often for oil changes and basic maintenance in the express lane. The customer service is impecible and the technicians know what they are doing. In and out fast. They also wash your cars exterior before handing it over to you.

5.0

Excellent service

I go here often for oil changes and basic maintenance in the express lane. The customer service is impecible and the technicians know what they are doing. In and out fast. They also wash your cars exterior before handing it over to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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