Reviews
Write a reviewJust signed lease papers for my new Honda CR-V Hybrid.
Just signed lease papers for my new Honda CR-V Hybrid. What great customer service and Ryan was so helpful answering all my questions. They really make you feel like part of the family here.
Just signed lease papers for my new Honda CR-V Hybrid.
Just signed lease papers for my new Honda CR-V Hybrid. What great customer service and Ryan was so helpful answering all my questions. They really make you feel like part of the family here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome and Professional
Tim has been very professional and courteous as the service advisor at thelen honda .The service team at Thelen Honda has been fantastic since day one."
Awesome and Professional
Tim has been very professional and courteous as the service advisor at thelen honda .The service team at Thelen Honda has been fantastic since day one."
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New car experience
Tim kopeck was the decision maker. Knows his Hondas. Made it easy to feel good about my purchase. Took all the time I needed to explain the awesome features my CRV EXL.
New car experience
Tim kopeck was the decision maker. Knows his Hondas. Made it easy to feel good about my purchase. Took all the time I needed to explain the awesome features my CRV EXL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience, efficient and friendly.
Greg at Bay City Thelen Honda was great. He found exactly what we were looking for and had it on site by the next day. We got a great deal and they helped us out with a payment structure that worked for us . All I had to do was arrive on the day of purchase, spent about 10 minutes signing paper work and drove away in a beautiful new automobile. Great experience.
Great experience, efficient and friendly.
Greg at Bay City Thelen Honda was great. He found exactly what we were looking for and had it on site by the next day. We got a great deal and they helped us out with a payment structure that worked for us . All I had to do was arrive on the day of purchase, spent about 10 minutes signing paper work and drove away in a beautiful new automobile. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service and hard working staff
They worked hard to find what I wanted, they where fast with the paperwork and gave excellent service. They explained all of the paperwork in a down-to-earth manner, will recommend again and again to anyone looking for a new or used Honda.
Excellent service and hard working staff
They worked hard to find what I wanted, they where fast with the paperwork and gave excellent service. They explained all of the paperwork in a down-to-earth manner, will recommend again and again to anyone looking for a new or used Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2018 CRV
We had done our homework, knew what we wanted, and the process went very smoothly! From the test drive to signing on the dotted line, the process was less than an hour. Love our CRV!
2018 CRV
We had done our homework, knew what we wanted, and the process went very smoothly! From the test drive to signing on the dotted line, the process was less than an hour. Love our CRV!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Long time customer
They are a very great dealership. I just had my car maintained there and it was effortless. Plus they pointed out some items that obviously needed replaced. They never over sell. We also have bought several cars there and the experience was extremely easy.
Long time customer
They are a very great dealership. I just had my car maintained there and it was effortless. Plus they pointed out some items that obviously needed replaced. They never over sell. We also have bought several cars there and the experience was extremely easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Regular oil change and inspection
De F. was so friendly, and made sure the crew took very good care of my car. I appreciate that they make suggestions on what should happen at my next service. Also De is very personable, and very prompt on taking care of business....
Regular oil change and inspection
De F. was so friendly, and made sure the crew took very good care of my car. I appreciate that they make suggestions on what should happen at my next service. Also De is very personable, and very prompt on taking care of business....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James Smallwood - oil change and free vehicle insp
Service was done quickly. Facility was clean. Restrooms were clean. Check in girl was professional and friendly- made experience very positive. I can't remember her name , but it was 9/5/18 @ approx 11:45 AM-12:15 PM
James Smallwood - oil change and free vehicle insp
Service was done quickly. Facility was clean. Restrooms were clean. Check in girl was professional and friendly- made experience very positive. I can't remember her name , but it was 9/5/18 @ approx 11:45 AM-12:15 PM
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change, order parts for install
Taryn waited on me. I thought she was very polite and professional. Asked her several questions which she answered and explained thoroughly. I was in and out very promptly. I wish her well, keep up the good work! Also, had questions for Roger in Parts and Chris in Service, both have been there for quite awhile. I trust them both all honest and very helpful.
Oil Change, order parts for install
Taryn waited on me. I thought she was very polite and professional. Asked her several questions which she answered and explained thoroughly. I was in and out very promptly. I wish her well, keep up the good work! Also, had questions for Roger in Parts and Chris in Service, both have been there for quite awhile. I trust them both all honest and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase