RUDDELL AUTO

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3.7
(57 reviews)
Visit RUDDELL AUTO
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 10:00am–3:00pm
Sunday Closed Closed
New (888) 239-2821 (888) 239-2821
Used (888) 251-4921 (888) 251-4921
Service (866) 825-4501 (866) 825-4501

Inventory

See all 129 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2014.
HOME OF THE RUDDELL LIFETIME ADVANTAGE: LIFETIME POWERTRAIN | OIL CHANGES | TIRE ROTATIONS | BEST DEAL PROMISE

Service center

Phone number (866) 825-4501

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
10:00am–3:00pm
Sunday
Closed

Reviews

3.7
(57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

New 2024 Chevy Trax

Thank you so much Joshua DePriest, Todd Porter, and Jim in helping us with the purchase and surprise gift of an all New 2024 Chevy Trax for our soon to be 21 year old. He loves it. Thank you for being knowledgeable, professional, and for always making it a smooth & quick purchase. This is why we are repeat customers and will continue to do business with Ruddell. Thanks again guys for your awesome service!

5.0

New 2024 Chevy Trax

Thank you so much Joshua DePriest, Todd Porter, and Jim in helping us with the purchase and surprise gift of an all New 2024 Chevy Trax for our soon to be 21 year old. He loves it. Thank you for being knowledgeable, professional, and for always making it a smooth & quick purchase. This is why we are repeat customers and will continue to do business with Ruddell. Thanks again guys for your awesome service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ruddell Auto! Please don't hesitate to reach out to us if there's anything more we can do!

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1.0

Ordered a new part for our 2016 Silverado from the parts

Ordered a new part for our 2016 Silverado from the parts dept. I expressed to the parts salesmen not to order the wrong part ( which we gave him), as this particular part number it was not the right one. The parts man still ordered the wrong one that we told him was the wrong one and after almost $50 up front would not take it back after it arrived. As far as I know the part is still at their store and I we out the cash. This is not the first time Ruddell has not followed our written instructions that cost us money but it was the last. We love our GM products and have 3 of them. We now use other dealers for parts and service. Fred Millar

1.0

Ordered a new part for our 2016 Silverado from the parts

Ordered a new part for our 2016 Silverado from the parts dept. I expressed to the parts salesmen not to order the wrong part ( which we gave him), as this particular part number it was not the right one. The parts man still ordered the wrong one that we told him was the wrong one and after almost $50 up front would not take it back after it arrived. As far as I know the part is still at their store and I we out the cash. This is not the first time Ruddell has not followed our written instructions that cost us money but it was the last. We love our GM products and have 3 of them. We now use other dealers for parts and service. Fred Millar

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Ruddell

Customer service and technical staff were very responsive and knowledgeable.

5.0

Ruddell

Customer service and technical staff were very responsive and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ruddell Auto! If you have any further questions, please give us a call. We're always happy to help!

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5.0

This time I had a good experience.

This time I had a good experience. My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told her what I could afford and what I was looking for in a car. I am sad that I couldn't keep my Sonic. I love my Pearl. From the book of Isaiah "a crown of beauty instead of ashes," so my Nissan Rouge has the name "Beauty". I am still getting used to a larger car. She can hold lots of groceries too as well as office supplies for my work. Thank you to everyone at Ruddell's-

5.0

This time I had a good experience.

This time I had a good experience. My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told her what I could afford and what I was looking for in a car. I am sad that I couldn't keep my Sonic. I love my Pearl. From the book of Isaiah "a crown of beauty instead of ashes," so my Nissan Rouge has the name "Beauty". I am still getting used to a larger car. She can hold lots of groceries too as well as office supplies for my work. Thank you to everyone at Ruddell's-

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
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5.0

Awesome people!

Great People And Great Place To Get Used Cars.Very Nice And Kind And Helpful. @maggieruddell helped us find a good car and wanted to say thanks for that!

5.0

Awesome people!

Great People And Great Place To Get Used Cars.Very Nice And Kind And Helpful. @maggieruddell helped us find a good car and wanted to say thanks for that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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1.0

DONT DO BUSINESS WITH RUDDELL!

DONT DO BUSINESS WITH RUDDELL!!! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO!

1.0

DONT DO BUSINESS WITH RUDDELL!

DONT DO BUSINESS WITH RUDDELL!!! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
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1.0

DONT DO BUSINESS WITH RUDDELL AUTO

DONT DO BUSINESS WITH RUDDELL!!! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO!

1.0

DONT DO BUSINESS WITH RUDDELL AUTO

DONT DO BUSINESS WITH RUDDELL!!! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Great people to do business with.

Great people to do business with. Wes Buck in sales is outstanding. I bought car from unseen from out-of-state and Wes went out of his way to make the purchase enjoyable. Car was better than expected with no surprises.

5.0

Great people to do business with.

Great people to do business with. Wes Buck in sales is outstanding. I bought car from unseen from out-of-state and Wes went out of his way to make the purchase enjoyable. Car was better than expected with no surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Happy Birthday to me.

I was in need of a vehicle, my truck had been rolled on Christmas day. So on my birthday Jan 26th I went to Ruddells to see about getting a vehicle, I really wanted a truck but because of covid the market iscreal tight and expensive. The staff went out of their way to find me a truck, a Ford 150 crew cab. They were able to get the price down and I drove away the truck that day. I can't say enough about the sales people, financing and the overall experience that I received, they want above and beyond. to get me into a vehicle I really wanted

5.0

Happy Birthday to me.

I was in need of a vehicle, my truck had been rolled on Christmas day. So on my birthday Jan 26th I went to Ruddells to see about getting a vehicle, I really wanted a truck but because of covid the market iscreal tight and expensive. The staff went out of their way to find me a truck, a Ford 150 crew cab. They were able to get the price down and I drove away the truck that day. I can't say enough about the sales people, financing and the overall experience that I received, they want above and beyond. to get me into a vehicle I really wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Ruddell Auto and we hope to see you again.

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5.0

Great people, friendly and clean dealership who go the...

Great people, friendly and clean dealership who go the extra mile to make customer experience high quality.

5.0

Great people, friendly and clean dealership who go the...

Great people, friendly and clean dealership who go the extra mile to make customer experience high quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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