Ruddell Auto

Thank you so much Joshua DePriest, Todd Porter, and Jim in helping us with the purchase and surprise gift of an all New 2024 Chevy Trax for our soon to be 21 year old. He loves it. Thank you for being knowledgeable, professional, and for always making it a smooth & quick purchase. This is why we are repeat customers and will continue to do business with Ruddell. Thanks again guys for your awesome service!

Ordered a new part for our 2016 Silverado from the parts dept. I expressed to the parts salesmen not to order the wrong part ( which we gave him), as this particular part number it was not the right one. The parts man still ordered the wrong one that we told him was the wrong one and after almost $50 up front would not take it back after it arrived. As far as I know the part is still at their store and I we out the cash. This is not the first time Ruddell has not followed our written instructions that cost us money but it was the last. We love our GM products and have 3 of them. We now use other dealers for parts and service. Fred Millar

Customer service and technical staff were very responsive and knowledgeable.

This time I had a good experience. My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told her what I could afford and what I was looking for in a car. I am sad that I couldn't keep my Sonic. I love my Pearl. From the book of Isaiah "a crown of beauty instead of ashes," so my Nissan Rouge has the name "Beauty". I am still getting used to a larger car. She can hold lots of groceries too as well as office supplies for my work. Thank you to everyone at Ruddell's-

Great People And Great Place To Get Used Cars.Very Nice And Kind And Helpful. @maggieruddell helped us find a good car and wanted to say thanks for that!

DONT DO BUSINESS WITH RUDDELL!!! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO!

DONT DO BUSINESS WITH RUDDELL!!! Slimy Double Crossing Lying car salesmen. Jim Seel (salesman) and David Bier (so?) (sales manager) are lying slimy auto salesmen. I’ve been working with Jim on buying a 2022 Tahoe over the phone for days, telling him I found the car on AutoTrader with a specific VIN and the advertised price… They advertised the vehicle at one price on AutoTrader and then when we got down to the moment of doing the deal upped the price by ~ $10,000 and claimed it was a ‘typo’ and refused to sell the car at the advertised price . When I told David that I understand his team/software made a mistake but I still wanted the vehicle at the advertised price he started yelling at me and over me, telling me he’d been “in the car business for 40 years!”… And that “all of his cars are sold at $9,995 over list price!” And then hung up on me. I’m writing this review on every site I can find and contacting the Washington Stare Attorneys General office, Chevrolet and General Motors in hopes that you too won’t waste your time with Ruddell Auto. DONT DO BUSINESS WITH RUDDELL AUTO!

Great people to do business with. Wes Buck in sales is outstanding. I bought car from unseen from out-of-state and Wes went out of his way to make the purchase enjoyable. Car was better than expected with no surprises.

I was in need of a vehicle, my truck had been rolled on Christmas day. So on my birthday Jan 26th I went to Ruddells to see about getting a vehicle, I really wanted a truck but because of covid the market iscreal tight and expensive. The staff went out of their way to find me a truck, a Ford 150 crew cab. They were able to get the price down and I drove away the truck that day. I can't say enough about the sales people, financing and the overall experience that I received, they want above and beyond. to get me into a vehicle I really wanted

Great people, friendly and clean dealership who go the extra mile to make customer experience high quality.