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The young lady that checked me in was very nice and did a great job!
Worst dealership in the USA!! I will never go there ever again or recommend anyone ever!
Barry, Thank you for sharing your feedback. We appreciate you discussing your experience further with our sales manager. We understand we have been able to remedy your concerns. We appreciate your business an look forward to working with you again. Krissy from Ryan Chevrolet
very poor over charged me for everything had a starter replaced and came up to 1100 when I bought the vehicle from them only a year ago charged me $75 for a battery check lol never again will O buy or have anything serviced at Ryans in Minot ND
Daniel, thanks for sharing your experience. Your frustration with the costs associated with your vehicle's service is understandable. If any of the charges were not part of the tests and repairs you approved, please let us know so we can work to make it right. Our Service Manager will be happy to speak with you again any time and we hope to have the opportunity to provide service that better meets your expectations down the road.
Josh was fabulous. He took a stressed and anxiety-filled customer and helped me to calmly find my car and drive it away!! The very best!
Tanijo, thanks for taking the time to share your review! It's wonderful to hear that Josh made your vehicle buying experience enjoyable. We're lucky to have a team full of such great people who make customers just like you the priority. It was our pleasure working with you and we hope you enjoy your new vehicle!
When I bought the pickup from them. I was to get two oil changes and tire rotations free. Nothing said about a time limit. I was charged for the rotation but not the oil change on my second round. Like they were giving that for free. I have had two other poor experiences with their services. Truly sorry I bought from this outfit. P.S. the buy was fine, it's their service that stinks
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Ariel Breidenbach - Ariel.Breidenbach@ryanchevrolet.com
Bobby Stokes: Best Car Salesman!
My family and I needed a bigger vehicle but needed to stay within a budget. Bobby Stokes was our salesman and did an excellent job finding both a bigger car and for the right price. The process was smooth and easy. He is a brilliant salesman and kept us laughing, as you know the buying process can be long. He was super accommodating and made sure we had all the information we needed to feel comfortable buying. There was no pressure and hassle. The experience was different than all others before. We will be back!
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
Awful experience in the last two weeks dealing with...
Awful experience in the last two weeks dealing with service. Bought a pickup less than 3 months ago, and it died, and no one was willing to help in the slightest over the phone. Finally get it there for an appointment on a Friday at 8a.m. It was past 5pm when I finally heard back and NO ONE EVEN LOOKED AT IT that day and no one was going to look at it Saturday either. I’ve gone two weeks without a vehicle now. Lost my business for good. Not a way to treat a first time buyer. Don’t know how anyone is a loyal, repeat customer here. What a joke.
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Ariel Breidenbach - Ariel.Breidenbach@ryanchevrolet.com
This is the second vehicle that we've purchased from Ryan Chevrolet. Awesome experience. We definitely recommend Ryan Chevrolet to our friends and family. Thank you.! We'll definitely purchase our next car here.
Kirko, thank you for sharing your review! We strive to provide exceptional service to each of our guests, so we are thrilled that is what you experienced! We appreciate you choosing us to be part of your vehicle buying journey for the second time. Thanks for your recommendation and five-star rating! We look forward to seeing you again down the road!
Very displeased with the service department. I have...
Very displeased with the service department. I have brought my car in twice for a recall. First time, they kept my car for two and a half weeks, and when I asked for a rental, so I could get to and from work, they said they couldn't get me one. Second time, was for both catalytic converters and oxygen sensors. They informed me on the phone that the service would be done in two hours and my vehicle would be good to go. When I brought my vehicle in, they mentioned they would call me when the service was done, but instead I got a call that said they "didn't have the parts." After they had already informed me the service I was coming in for would be completely finished.
Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Ariel Breidenbach - Ariel.Breidenbach@ryanchevrolet.com
Jerrid Meade at Ryan Chevrolet was amazing to work with!...
Jerrid Meade at Ryan Chevrolet was amazing to work with! Very patient and found the perfect vehicle for my 16 yr old son. Made the process very easy!
It is great to know that we were able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Elisia Sadler - Elisia.Sadler@ryanchevrolet.com