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Bobby Stokes: Best Car Salesman!
My family and I needed a bigger vehicle but needed to stay within a budget. Bobby Stokes was our salesman and did an excellent job finding both a bigger car and for the right price. The process was smooth and easy. He is a brilliant salesman and kept us laughing, as you know the buying process can be long. He was super accommodating and made sure we had all the information we needed to feel comfortable buying. There was no pressure and hassle. The experience was different than all others before. We will be back!
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
Awful experience in the last two weeks dealing with...
Awful experience in the last two weeks dealing with service. Bought a pickup less than 3 months ago, and it died, and no one was willing to help in the slightest over the phone. Finally get it there for an appointment on a Friday at 8a.m. It was past 5pm when I finally heard back and NO ONE EVEN LOOKED AT IT that day and no one was going to look at it Saturday either. I’ve gone two weeks without a vehicle now. Lost my business for good. Not a way to treat a first time buyer. Don’t know how anyone is a loyal, repeat customer here. What a joke.
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Ariel Breidenbach - Ariel.Breidenbach@ryanchevrolet.com
This is the second vehicle that we've purchased from Ryan Chevrolet. Awesome experience. We definitely recommend Ryan Chevrolet to our friends and family. Thank you.! We'll definitely purchase our next car here.
Kirko, thank you for sharing your review! We strive to provide exceptional service to each of our guests, so we are thrilled that is what you experienced! We appreciate you choosing us to be part of your vehicle buying journey for the second time. Thanks for your recommendation and five-star rating! We look forward to seeing you again down the road!
Very displeased with the service department. I have...
Very displeased with the service department. I have brought my car in twice for a recall. First time, they kept my car for two and a half weeks, and when I asked for a rental, so I could get to and from work, they said they couldn't get me one. Second time, was for both catalytic converters and oxygen sensors. They informed me on the phone that the service would be done in two hours and my vehicle would be good to go. When I brought my vehicle in, they mentioned they would call me when the service was done, but instead I got a call that said they "didn't have the parts." After they had already informed me the service I was coming in for would be completely finished.
Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Ariel Breidenbach - Ariel.Breidenbach@ryanchevrolet.com
Jerrid Meade at Ryan Chevrolet was amazing to work with!...
Jerrid Meade at Ryan Chevrolet was amazing to work with! Very patient and found the perfect vehicle for my 16 yr old son. Made the process very easy!
It is great to know that we were able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
Great Experience! Zach Lutz, my salesman went over and...
Great Experience! Zach Lutz, my salesman went over and above to make sure all of my questions were answered and also made sure I had an easy and quick buying process. The rest of the staff that were involved in the process were also great.
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
5 star dealership
Was a pleasure working with Jerrid. Did most of the work over the phone minimizing the time in the dealership. I was in and out in no time. Look forward to doing business with Ryan Motors again!!!
Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
2020 Chevrolet Equinox LT
Purchasing our vehicle was a pleasant experience. I appreciate the assistance I was given by Mike Mayer, (Sales), including other support staff of Ryan Chevrolet, Minot, ND. I found this dealership to be cheerful and welcoming.
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
Eric Cornell has been very helpful to us from the start of the process. He is an excellent employee! I will definitely recommend him. He is very professional and friendly.
We cannot thank you enough for your wonderful review of Ryan Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
I bought my first car!
This team helped me a great deal at buying my first car. I was so nervous and I didn’t know what I was doing. They took the time to explain the process and my dealer Eric Cornel even gave me his testimony on buying cars. I was able to get the car I seen online and that was the icing on the cake for me! I want to acknowledge Dawn as well for handling the back end and giving me beneficial advice for the future as well. I would definitely recommend!!
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Elisia Sadler - Elisia.Sadler@ryanchevrolet.com