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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,909 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Excellent service!

Traded in our jeep for a new one. DeMarco was super helpful with locating the vehicle we wanted, going over extras, finance options and rebates. Marcus was excellent with financing and helped us get an awesome rate with less than perfect credit. Henry assisted through the process and even called the next day to see if everything well well and that we are satisfied. The best car buying experience ever! Highly recommend you visit them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service ever!

I was picking up my plate when I saw Keoni and I have asked him about the cover and mat for my truck. He was able to take me to the parts and showed me the choices I have and Keoni was able to explained to me clearly and made the scheduled to have the cover and mat put on my truck. They were very helpful and very nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was amazing

Everyone was very helpful.i got what I wanted, very happy with the service,I would recommend this location to friends and family for any car perches.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

LOVE MY NEW VEHICLE

Robert Stine helped me purchase the perfect vehicle. I really appreciate the time and effort he took with the test drive (I’m probably the slowest test driver ever..hehe), with the purchase, and reviewing all the options on the vehicle. And there are a lot of options. Robert was great! Marcus Reed completed the financing of the vehicle. He made great recommendation on which items to add on to the vehicle and he also keep me calm during the finance process. I have worked with Marcus purchasing two other vehicles and he is always fantastic! Moises Gonzales was positive and made sure everything had exceeded my expectations. Thank you to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ask for Mike P.!!!

The best salesman. Head and shoulders above any salesman ive ever worked with. Exceptional courtesy, trustworthiness good to his word. I picked this guy over 10 different salesman and dealerships i dealt with on my trade in. Outstanding. 10/10 would recommend mike P.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Above and beyond

The mechanic Harley went above and beyond and fixed everything he could on my truck!! Amazing service would definitely have him work on my truck in all future events

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Trading in my Jeep

David went out of his way to work out the best deal possible for me and my wife. I would like to thank everyone for their time and attention to detail .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jose awesome

Jose is AWESOME he makes you feel right at home with him. If you ever want to buy a new or use vehicle I highly recommend you ask for Jose. His personal is one that makes you feel comfortable with and no pressure to buy. And going on test drives with him, there is no pressure. He make it feel like your driving your own vehicle. I couldn't ask for a better sale man. He will do what he can to get you the best deal. Unfortunately we didn't buy the vehicle we wanted do to the higher up management not wanting to come down on there price, but that is there loss for are offer was just a couple thousand off there mark up price. But like I said Jose is the sales man to see, if we do see another vehicle there that we would like to look at we will be asking for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Over rated ... you decide?

I went in to look at a truck and after being handed off to the best sales men ever Jose! By an older gentalmen because I wasent interested in the truck because of a technical overlook after only 2min! Jose helped me find my way in to exactly what I was looking for and he fought all the way to the end to get me want I wanted and with no truble from him at all the problem was when it came time to talk cash my final offer was $2,500 under there listed sticker price! ! ! Wen the sales manager decided my money wasent good enough even tho the vehicle has noted problems i pointed out worth well over $1,500 plus in parts/shop time witch they refused to fix/repair with there last offer to me. Not to mention there $1,000 over NADA clean retail! Witch the head manager/owner? said there prices are from, not there own websites value coculater for trade in / dealer values, On top of that Jose was insulted and put down verbally infrunt of my self and 2 other witnises because he was standing up for me and stating for the second time that I had made my final offer, some times you feel sorry for some one you hardly even know and this was one of those times wen your heat dropped and you fell disgusted an employee cooed be treated so harsly for doing the right thing by a customer and not the company! Worst experience ever at a dealership! Or any business for that matter! Sorry to whom it may concern but it needs to be said there improper handling of that/this situation is unacceptable and will not be tolerated, on a customer level!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly courteous service

Mike was very polite and courteous, he was always there when I would come in. Very much enjoyed working with Mike. referring him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.