Reviews
We had a great experience. The car buying experience was...
We had a great experience. The car buying experience was fast and painless. The customer service was amazing! Most importantly we LOVE our new SUV!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with Nate Smith. Very...
I had a great experience with Nate Smith. Very knowledgeable and interpersonal sales representative. The purchase of my 2011 Chrysler 300 was hassle free and actually a moderately smooth process. I will continue to recommend Nate to anyone I know looking to purchase a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nate Smith is not only a great saleman but almost like...
Nate Smith is not only a great saleman but almost like dealing with a good friend. The sale was awesome the transition fom my bug into a Jeep was perfect!! I purchased a 2013 Jeep Patriot before I moved from Alaska to Tennessee and Nate handled the shipping to Seattle for me and was with me the whole time!! He is da man!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased a 2012 Dodge Journey in December 2012 and it...
We purchased a 2012 Dodge Journey in December 2012 and it was a great experience. My husband needed a new vehicle so we went back to Matt Ragle in August to buy a Dodge Charger for my husband. Again, Matt listened to our requests and made sure that the vehicles we looked at met those requests. His customer service is superb! Matt makes sure that he's there for his customers even after the sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership / Great Salesperson- Chad Voorhis
I purchased a 2013 Dodge Ram 2500 Cummins Diesel pickup from Chad Voorhis. He was knowledgeable, professional and his customer service was exceptional. My brother and I recently purchased a 28 ft RV and we use the truck to pull the RV. We drove the truck back to the dealership, to have running boards installed and we were pulling the RV. Chad helped us unhook the trailer and hook it back up when the running boards were done. I never expected that level of customer service - Chad is a great asset for Lithia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. I'm happy to hear that Chad was able to make it a good one. We appreciate your business and look forward to serving you again in the future. Troy Jarvis, General Manager
I have purchased a 2012 Chrysler 200 by Nate. I had a...
I have purchased a 2012 Chrysler 200 by Nate. I had a great time as a customer, I felt very welcomed and satisfied with my purchase. He is a very considerate salesman and understanding of my needs. He also works around my schedule and manages the time at the dealership well. He also keeps in contact if I happen to have any issues or concerns. I left with a good impression and recommend him to others as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very impressed from the moment I walked through the...
I was very impressed from the moment I walked through the door. I was met with enthusiasm, and a want to get me just what I wanted. I was talked to with respect, and there was never a moment I felt my needs were not considered. Jeremy worked very hard to find rebates, and find me a great value for my trade in. I could not be more pleased, and I can't wait till I am in the market to purchase another vehicle--because I already have the dealership, and sales associate picked out. Thanks for a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased a few cars in my day and I have to say...
I have purchased a few cars in my day and I have to say that this was one of the best dealers I have gone to. No sales people trying to squeeze every last dime out of me, and the staff was very friendly. Plus, I got a free coffee mug!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the time my girlfriend and I were here until the...
From the time my girlfriend and I were here until the time we left we felt welcomed and we felt like we had just ran into a long lost friend who we just met. Chad Voorhis was great with us as we just moved back to Alaska we were searching for a new Jeep Compass in a specific color and specific features. As we were unable to buy since neither of us had a job at the moment we were getting a feel for if the compass will work. Chad was very understanding of our situation and was willing to work with us. Even after we told him we did not have jobs he said thats fine I'll help you gather the information that you need to make a good decision on your next vehicle. I would recommend that Everyone go see Chad as I have been to other dealerships since we got up here and most places and people come off as being rude and Chad definitely set the bar higher and we will be coming back to see him once we have jobs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience
I purchased a 2013 Dodge Charger RT today. I can truly say that I am absolutely content with my decision. The car is excellent and absolutely fun to drive (I got the Hemi V8). I've owned some muscle cars in my day and this car is definitely in that group of fun driving muscle cars. And it comes with excellent safety ratings and all-wheel drive! Living in Alaska, that matters! I worked with Chad Voorhis. He worked with me for two days--several hours each day. He was extremely patient as I considered my options. Never once did he pressure me. He acted as a PROFESSIONAL sales representative. He was considerate, understanding, patient, and very informative on all aspects of the vehicle and related warranties, etc. Chad and I traded fun stories while we discussed business and he even offered to buy my children some dinner (as they were getting impatient and hungry)! He let the kids climb into the vehicle during the test drive and joked and played with them. He made them feel part of the process. This was my first new car purchase and Chad and Lithia made it very comfortable. I wholeheartedly recommend that you begin your vehicle search with Lithia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. I'm happy to hear that Chad and the rest of the team were able to make it a good one. We appreciate your business and look forward to serving you again in the future. Troy Jarvis, General Manager