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U.S. Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(24 reviews)
Visit U.S. Auto Group
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(317) 623-3552 (317) 623-3552

Inventory

See all 8 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2005.
US Auto Group specializes in newer, fully inspected, fully serviced low mile vehicles. We do not have the enormous overhead of the Mega-Dealers which allows us to sell for less!! We only hire highly trained, knowledgeable professionals, therefore when visiting our dealership you will enjoy a professional, courteous, no hassle sales process and will typically deal with the same person from beginning to end. If you are tired of the hassle and run-around of car buying stop in and plan to be pleasantly surprised!! We also have numerous finance and warranty options available.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Changing my review that I wrote On march 25th 2023

On March 25th Wrote a review about 2015 Audi Q7 after further investigation I mis understood the oil change that I wrote I did buy a nice car from them and I would buy from them again I do think Us Auto Group cares about there customers

5.0

Changing my review that I wrote On march 25th 2023

On March 25th Wrote a review about 2015 Audi Q7 after further investigation I mis understood the oil change that I wrote I did buy a nice car from them and I would buy from them again I do think Us Auto Group cares about there customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Buyers Beware!!!

I would not recommend this place at all!!! At first I thought they were fair and honest. I even gave them a 5 star rating but after 4 months of having my vehicle I find out it had been wrecked, which wasnt disclosed to me in the purchase,didnt even get a cardax repirt from them even though their website states free carfax reportand now having issues with it. Make sure you do your homework and get a report before even considering purchasing. And after further review? They're not even accredited by the BBB!!! I got screwed big time and hope this helps someone else.

1.0

Buyers Beware!!!

I would not recommend this place at all!!! At first I thought they were fair and honest. I even gave them a 5 star rating but after 4 months of having my vehicle I find out it had been wrecked, which wasnt disclosed to me in the purchase,didnt even get a cardax repirt from them even though their website states free carfax reportand now having issues with it. Make sure you do your homework and get a report before even considering purchasing. And after further review? They're not even accredited by the BBB!!! I got screwed big time and hope this helps someone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3.0

Not really sure about them..

We bought a q7. From them. They kept talking about the work they did on it. They said that they changed the oil , got it home and 2days later it said it needed an oil change in 175 miles. He told me that they probably didn’t know how to change it back… like I said it said in a 175 miles. To me he trying to song and dance me, They had it for 3 months, they did some driving ,IF they changed it.he sould have offered me an oil change Wright…. For the first time in my life I bought a… I think I screwed up on that . I think they don’t even pay the shops rate.. will let you know later on that. IT Is A NICE Car!!!! The only thing I am pisted about is that oil change, oil changes are high

3.0

Not really sure about them..

We bought a q7. From them. They kept talking about the work they did on it. They said that they changed the oil , got it home and 2days later it said it needed an oil change in 175 miles. He told me that they probably didn’t know how to change it back… like I said it said in a 175 miles. To me he trying to song and dance me, They had it for 3 months, they did some driving ,IF they changed it.he sould have offered me an oil change Wright…. For the first time in my life I bought a… I think I screwed up on that . I think they don’t even pay the shops rate.. will let you know later on that. IT Is A NICE Car!!!! The only thing I am pisted about is that oil change, oil changes are high

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Check this place out!

So my experience with us auto was awesome.. when I walked in I felt like family.. mark is a jokester with a great aditude but also very professional. He got me in at noon test drive and did all paper work I was in and out.. I wouldn't consider mark a salesman I made a new friend.. if I'm in the are I definitely will stop in with a 6 pack of beer and hang out for a bit.. Mark when I got home my wife was jumping clapping her hands and I thank you for that. You made it happen.. highly recommend to anybody.. If your not sure go in and talk to mark he can definitely find a way.. Thank all of you and see you again

5.0

Check this place out!

So my experience with us auto was awesome.. when I walked in I felt like family.. mark is a jokester with a great aditude but also very professional. He got me in at noon test drive and did all paper work I was in and out.. I wouldn't consider mark a salesman I made a new friend.. if I'm in the are I definitely will stop in with a 6 pack of beer and hang out for a bit.. Mark when I got home my wife was jumping clapping her hands and I thank you for that. You made it happen.. highly recommend to anybody.. If your not sure go in and talk to mark he can definitely find a way.. Thank all of you and see you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Buyer Beware

I purchased a 2009 jeep wrangler from this company and after a week I started seeing smoke from my back tire it was a bad caliper and my oil line was broken. Paid out the pocket $700, the crappie expensive warranty they sold me only paid only $245. Now I'm dealing with needing a transmission. Please check all of your leaks before you purchase a vehicle from them, because they're not going to let you bring the car back

1.0

Buyer Beware

I purchased a 2009 jeep wrangler from this company and after a week I started seeing smoke from my back tire it was a bad caliper and my oil line was broken. Paid out the pocket $700, the crappie expensive warranty they sold me only paid only $245. Now I'm dealing with needing a transmission. Please check all of your leaks before you purchase a vehicle from them, because they're not going to let you bring the car back

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Out of state buyer drives home happy

I'm from out of state and drove over to check out a truck. Ended up buying it. I had no issues, went smooth . Mark the salesman was wonderful and I even talked to the owner Scott. I did read the reviews and stood neutral to get my own experience. I drove away a happy, in a new to me truck . I also like that they posted a car fax in the web sight for the truck.

5.0

Out of state buyer drives home happy

I'm from out of state and drove over to check out a truck. Ended up buying it. I had no issues, went smooth . Mark the salesman was wonderful and I even talked to the owner Scott. I did read the reviews and stood neutral to get my own experience. I drove away a happy, in a new to me truck . I also like that they posted a car fax in the web sight for the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

shopping for a good car

Good people to deal with we have purchased three cars so far from them and all have been great . If someone needs a good used car or truck stop in and see Scott or Mark they will help you out.

5.0

shopping for a good car

Good people to deal with we have purchased three cars so far from them and all have been great . If someone needs a good used car or truck stop in and see Scott or Mark they will help you out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great guys to work with

The staff at US Auto Group were nice and easy going. No pressure. Quick, easy sale! Will look here first for my next car.

5.0

Great guys to work with

The staff at US Auto Group were nice and easy going. No pressure. Quick, easy sale! Will look here first for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

2005 Dodge 1500 Purchase

Bought a 2005 Dodge Ram 1500 today. Was treated good as gold. Made a quick deal and I was on my way. No hassles. Thanks to Scott and Mark I was treated like family. I will be back if I am ever in the market for another pre-owned vehicle.

5.0

2005 Dodge 1500 Purchase

Bought a 2005 Dodge Ram 1500 today. Was treated good as gold. Made a quick deal and I was on my way. No hassles. Thanks to Scott and Mark I was treated like family. I will be back if I am ever in the market for another pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Michael, we appreciate the great review and are happy you had a good experience!!! Hope to see you again soon. Thanks again!!!

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5.0

Car purchase

My husband and I were treated with the utmost respect, and had a wonderful exprience. We would definitly return to get another car. Both men were very personable, and helpful.

5.0

Car purchase

My husband and I were treated with the utmost respect, and had a wonderful exprience. We would definitly return to get another car. Both men were very personable, and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for your kind words!!! Very happy to hear you were taken good care of. We value all feedback both good and bad as this helps train our staff and improve the buying process. Enjoy your vehicle and thank you again!!!!

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