Reviews
Write a reviewDid not receive follow up communication after salesperson
Did not receive follow up communication after salesperson said he’d look into the vehicle we I called about.
Did not receive follow up communication after salesperson
Did not receive follow up communication after salesperson said he’d look into the vehicle we I called about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very easy and pleasant car buying experience!
Very easy and pleasant car buying experience! Scott was very laid back and helped move the process right along. Easiest and most pleasant car buying experience ive ever had!
Very easy and pleasant car buying experience!
Very easy and pleasant car buying experience! Scott was very laid back and helped move the process right along. Easiest and most pleasant car buying experience ive ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Changing my review that I wrote On march 25th 2023
On March 25th Wrote a review about 2015 Audi Q7 after further investigation I mis understood the oil change that I wrote I did buy a nice car from them and I would buy from them again I do think Us Auto Group cares about there customers
Changing my review that I wrote On march 25th 2023
On March 25th Wrote a review about 2015 Audi Q7 after further investigation I mis understood the oil change that I wrote I did buy a nice car from them and I would buy from them again I do think Us Auto Group cares about there customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyers Beware!!!
I would not recommend this place at all!!! At first I thought they were fair and honest. I even gave them a 5 star rating but after 4 months of having my vehicle I find out it had been wrecked, which wasnt disclosed to me in the purchase,didnt even get a cardax repirt from them even though their website states free carfax reportand now having issues with it. Make sure you do your homework and get a report before even considering purchasing. And after further review? They're not even accredited by the BBB!!! I got screwed big time and hope this helps someone else.
Buyers Beware!!!
I would not recommend this place at all!!! At first I thought they were fair and honest. I even gave them a 5 star rating but after 4 months of having my vehicle I find out it had been wrecked, which wasnt disclosed to me in the purchase,didnt even get a cardax repirt from them even though their website states free carfax reportand now having issues with it. Make sure you do your homework and get a report before even considering purchasing. And after further review? They're not even accredited by the BBB!!! I got screwed big time and hope this helps someone else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Not really sure about them..
We bought a q7. From them. They kept talking about the work they did on it. They said that they changed the oil , got it home and 2days later it said it needed an oil change in 175 miles. He told me that they probably didn’t know how to change it back… like I said it said in a 175 miles. To me he trying to song and dance me, They had it for 3 months, they did some driving ,IF they changed it.he sould have offered me an oil change Wright…. For the first time in my life I bought a… I think I screwed up on that . I think they don’t even pay the shops rate.. will let you know later on that. IT Is A NICE Car!!!! The only thing I am pisted about is that oil change, oil changes are high
Not really sure about them..
We bought a q7. From them. They kept talking about the work they did on it. They said that they changed the oil , got it home and 2days later it said it needed an oil change in 175 miles. He told me that they probably didn’t know how to change it back… like I said it said in a 175 miles. To me he trying to song and dance me, They had it for 3 months, they did some driving ,IF they changed it.he sould have offered me an oil change Wright…. For the first time in my life I bought a… I think I screwed up on that . I think they don’t even pay the shops rate.. will let you know later on that. IT Is A NICE Car!!!! The only thing I am pisted about is that oil change, oil changes are high
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Check this place out!
So my experience with us auto was awesome.. when I walked in I felt like family.. mark is a jokester with a great aditude but also very professional. He got me in at noon test drive and did all paper work I was in and out.. I wouldn't consider mark a salesman I made a new friend.. if I'm in the are I definitely will stop in with a 6 pack of beer and hang out for a bit.. Mark when I got home my wife was jumping clapping her hands and I thank you for that. You made it happen.. highly recommend to anybody.. If your not sure go in and talk to mark he can definitely find a way.. Thank all of you and see you again
Check this place out!
So my experience with us auto was awesome.. when I walked in I felt like family.. mark is a jokester with a great aditude but also very professional. He got me in at noon test drive and did all paper work I was in and out.. I wouldn't consider mark a salesman I made a new friend.. if I'm in the are I definitely will stop in with a 6 pack of beer and hang out for a bit.. Mark when I got home my wife was jumping clapping her hands and I thank you for that. You made it happen.. highly recommend to anybody.. If your not sure go in and talk to mark he can definitely find a way.. Thank all of you and see you again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer Beware
I purchased a 2009 jeep wrangler from this company and after a week I started seeing smoke from my back tire it was a bad caliper and my oil line was broken. Paid out the pocket $700, the crappie expensive warranty they sold me only paid only $245. Now I'm dealing with needing a transmission. Please check all of your leaks before you purchase a vehicle from them, because they're not going to let you bring the car back
Buyer Beware
I purchased a 2009 jeep wrangler from this company and after a week I started seeing smoke from my back tire it was a bad caliper and my oil line was broken. Paid out the pocket $700, the crappie expensive warranty they sold me only paid only $245. Now I'm dealing with needing a transmission. Please check all of your leaks before you purchase a vehicle from them, because they're not going to let you bring the car back
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Out of state buyer drives home happy
I'm from out of state and drove over to check out a truck. Ended up buying it. I had no issues, went smooth . Mark the salesman was wonderful and I even talked to the owner Scott. I did read the reviews and stood neutral to get my own experience. I drove away a happy, in a new to me truck . I also like that they posted a car fax in the web sight for the truck.
Out of state buyer drives home happy
I'm from out of state and drove over to check out a truck. Ended up buying it. I had no issues, went smooth . Mark the salesman was wonderful and I even talked to the owner Scott. I did read the reviews and stood neutral to get my own experience. I drove away a happy, in a new to me truck . I also like that they posted a car fax in the web sight for the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
shopping for a good car
Good people to deal with we have purchased three cars so far from them and all have been great . If someone needs a good used car or truck stop in and see Scott or Mark they will help you out.
shopping for a good car
Good people to deal with we have purchased three cars so far from them and all have been great . If someone needs a good used car or truck stop in and see Scott or Mark they will help you out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great guys to work with
The staff at US Auto Group were nice and easy going. No pressure. Quick, easy sale! Will look here first for my next car.
Great guys to work with
The staff at US Auto Group were nice and easy going. No pressure. Quick, easy sale! Will look here first for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase