U.S. Auto Group

2.0 out of 5 2.0
Rectangle 48
Sales 9:00 AM - 7:00 PM

U.S. Auto Group Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2005

US Auto Group Specializes in newer, fully inspected and serviced low mile vehicles. We do not have the enormous overhead

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of some of the Mega-Dealers, which allows us to sell for less!! We also only hire highly trained professionals, not your "Typical car Salesman". Therefore, when visiting our dealership you will enjoy a professional, courteous, no hassle sales process and will typically deal with the same person from beginning to end. If you are tired of the hassle and run-around of car buying, stop in and plan to be pleasantly surprised!! We have numerous warranty options available and financing solutions for any credit situation.

"We specialize in newer, fully inspected, low mile vehicles and offer financing solutions for any situation!"

Reviews

2.0 out of 5 2.0
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 19, 2019

    Stopped by twice after work. I was interested in a 2011 f150. First time I walked in the office waited ten minutes and no one even waited on me. Second... time to the dealership, I was dirty from working and wearing work clothes, the salesman had the nerve to ask me in a smart xxx way "well how are you going to pay for it". I walked out and bought a 2015 f150 elsewhere for more money. Scott was his name and I have no respect for him or us auto group.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    11 people out of 11 found this review helpful. Did you?
  • 1.0 out of 5
    December 13, 2018

    Inquired about a vehicle and their response was very rude. I had hoped they had similar vehicle in other colors and other options. I got a very insulting... email back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 8 found this review helpful. Did you?
  • July 29, 2017

    We never felt pressured to buy anything. All of our questions were answered honestly and the buying process was very quick and easy. I would very much... recommend anyone looking to buy a good used vehicle to stop by and talk with them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    July 30, 2018

    Can I give ZERO stars? The salesman was pushy and rude and continued to make excuses for simple questions such as what financing and warranty options... were available. He even told me to go to another dealer because I was wasting his time. This is not how business should be done. Good luck if you try to do business with them.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    After reviewing our records, the person giving this review never visited our dealership. He did ask if a Honda Accord we had advertised was "Certified..." which is a term reserved for a Honda new car franchise dealership on certain vehicles that meet specific guidelines which we explained to him. He then asked if we have warranties and was told yes, after asking the price, we explained there are many variables such as term, miles, level of coverage, optional add on coverages etc. which makes it impossible to give an exact price. We were also asked "what is the interest rate" which is obviously based on credit, age of vehicle, down payment, term of loan and many other variables. We were not being evasive, our policy is to give accurate information and not to guess or give a ballpark on such things. Many dealers would have just said whatever the best possible scenario was to get the customer in the door, however we do not conduct business in that manner and only give information we know to be accurate, if this policy costs us an occasional sale that is fine as we feel doing business honestly and only giving accurate information is best for everyone! The person giving this review implies he was actually at our dealership which is incorrect, I found the brief conversation in our email.

  • 5.0 out of 5
    July 1, 2018

    I had the most excellent experience in purchasing my 2016 Altima from U S Auto.The staff was very friendly and the receptionist i forgot her name was very... intelligent in helping me with my paperwork Scott was awesome got me in and out had a wonderful time he made sure he explained everything to me in a timely manner i would recommend my family and friends to stop by whenever they're thinking about buying a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2017

    My husband and I drove a couple hours away to purchase a vehicle from this dealership. When we first arrived we were greeted immediately and were very... welcomed. My husband had already talked to Jan on the phone so they knew what we were coming to look at. We test drove a mini van and once we got back every thing went smooth. Both gentlemen we dealt with were very professional and made our experience wonderful. Would recommend Us Auto Group to anyone needing a reliable used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2017

    My experience was good. I never felt overly pressured to make a purchase. I felt they were honest and forthcoming during the entire process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    March 23, 2017

    Looking for a car on line.Contacted U S Auto Group.The sales man was a real piece of work because I would not make a offer on the car they had listed... in the a time frame of about 2 min. He started sending childish replies. I would not recommend or would I even consider visiting their lot .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 9 found this review helpful. Did you?
    Dealer Response

    I am confused by this review, not even sure if Steve has the correct dealership. We do not negotiate price over the phone or e-mail, etc. In addition ...our salespersons have no ability to negotiate price as that is handled by one of our owners. Our policy is not to discuss price negotiation, trade value, etc. until the potential buyer has actually seen and driven the vehicle.

  • 5.0 out of 5
    December 25, 2016

    Great dealership to work with, Chris was a great salesman. Wasn't a pushy experience and they supplied us with a great vehicle that we are looking forward... to having for years to come! Would recommend to my friends!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2016

    Everyone we dealt with at U.S. Auto was friendly and made the process of buying our vehicle very easy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
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