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Jim Cook the owner of Milpas Motors was very genuinely
Jim Cook the owner of Milpas Motors was very genuinely friendly, helpful and accommodating. We conducted and over the phone transaction, by wire payment. Jim FaceTimed me so we could go over the car together. He graciously answer all my questions and showed the entire car inside and out with temps hovering around one hundred degrees that day. He pointed out the few imperfections without hesitation and happily showed off its assets. I had to have the car shipped, he was more then willing to work with the transporter driver to set up a pickup time even if it was after hours. Plus he had no problem storing the car for that week till it was shipped. Jim kept me informed through out the entire process via email and texts. If you are looking for a good dealer Milpas Motors and Jim Cook is you ticket to happy motoring! AWESOME! AWESOME! AWESOME!
Not Very Interested
I was interested in a used car listed on the Milpas Motors website. It was very difficult to get any detailed information about the condition of the car from the dealership. I was unable to look at the car in person so I was relying on email. The dealership wasn’t interested in answering some very basic questions and didn’t seem interested in finding out. It was like pulling teeth to get any info. so I wasn’t comfortable making a full price offer. I did some additional research on the car on my own and made a second offer that was ignored.
I bought a TR6 from across the country from these folks. Jim and Steve were great and provided some extra photos and videos of the car and never over represented its condition. After making the purchase, they were patient with my issues getting a trucking company to pick up the vehicle. They even provided a contact with a provider they had used previously. It can be stressful purchasing a car and even more so when it's all the way across the country. Milpas made that experience much less stressful with their extra service and communications.
I live in San Diego and bought a vehicle sight unseen from Maripas. Steven was so easy to work with, from assuring the vehicle was quality, to the delivery from Santa Barbara to my front door in San Diego. Complete quality service!
Straightforward, knowledgeable, answered my questions, replied to my inquiry quickly. What else is there? I did not buy from them, but it had nothing to do with the salesman. He was competent.
found the one we wanted on the first try.
purchased our dream car...sprinter camper van. they had what we were looking for, answered all our questions, and were very generous with their time to see that we got to put it thru its driving paces on a variety of terrains. very nice folks and very easy to deal with. all in all a great experience, would recommend them to anyone, anytime.
"My car" a bmw Z8 was sold to an other person "by mistake" as I was minutes away from dealer with a cashiers check in hand after our deal was agreed upon including price, sales tax , doc prep etc.. I confirmed the pick up time with seller on my four hour drive to pick up car. I got a text back from salesman that the car was being prepared for my pick up. Then I suddenly got a text saying that a fellow sales person had just sold "my car" by mistake while my salesman had stepped out on a break minutes before I was was dropped off at the dealership. I had to rent a room and take the train back home the next morning.
Great service, not pushy, helpful from the start
From the first email about the car, (Patrick) was awesome. Always answered my emails promptly. (as well as anytime I phoned in) We drove down there on Saturday, bought the car. No pressure. No pushy, sneaky, sales tactics, in and out very quickly!!! Best experience ever!! Will use them again when ready to purchase a car as they broker out and can help you find a vehicle you are looking for as well, if it is not on their lot. We had found one they had their lot that was posted on cars.com ~~ GREAT car!!